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Sheraton Metairie - New Orleans Hotel

3.5 star property
Hotel in Metairie with 24-hour fitness centre and 24-hour business centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Metairie - New Orleans Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Lobby
Outdoor pool
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Gym
    Gym
The price is €152
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
4 Galleria Blvd, Metairie, LA, 70001

What's nearby

  • Metairie Business District - 1 min walk - 0.0 km
  • Lakeside Shopping Center - 3 min drive - 2.3 km
  • City Park - 6 min drive - 6.0 km
  • Caesars Superdome - 8 min drive - 10.0 km
  • Tulane University - 11 min drive - 9.4 km

Getting around

  • Cemeteries Transit Terminal - 5 min drive
  • New Orleans Union Passenger Terminal - 9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 13 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Acme Oyster House - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Outback Steakhouse - ‬3 min drive
  • ‪IHOP - ‬17 min walk

About this property

Sheraton Metairie - New Orleans Hotel

Hotel near Caesars Superdome
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Sheraton Metairie - New Orleans Hotel. The on-site Cajun/Creole cuisine family restaurant, Zuby's Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), express check-out and wedding services
  • A 24-hour front desk, a front desk safe and a computer station
  • Luggage storage, smoke-free property and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 181 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 27-inch LCD TVs with premium channels
  • Recycling, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Zuby's Restaurant

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (5,851 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 13 August 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Frequently asked questions

Does Sheraton Metairie - New Orleans Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Metairie - New Orleans Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Metairie - New Orleans Hotel on 25 Nov 2024 start from €152.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Metairie - New Orleans Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sheraton Metairie - New Orleans Hotel?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at Sheraton Metairie - New Orleans Hotel?

Checkout is at noon.

Where is Sheraton Metairie - New Orleans Hotel located?

Situated near the airport, this hotel is steps from Metairie Business District and within 3 mi (5 km) of Lakeside Shopping Center and Clearview Mall. Lake Pontchartrain and Ochsner Medical Center are also within 3 miles (5 km).

Sheraton Metairie - New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 383 out of 1003 reviews" "
Rating 8 - Good. 292 out of 1003 reviews" "
Rating 6 - Okay. 123 out of 1003 reviews" "
Rating 4 - Poor. 110 out of 1003 reviews" "
Rating 2 - Terrible. 95 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Brindisa

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed for 4 nights room was never ever cleaned phone in the room had no wire for connection not even to call front desk room was warm despite changing ac controls
Stayed 4 nights in Oct 2024

4/10 Poor

Anne

Stayed 4 nights in Oct 2024

10/10 Excellent

Nelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady in front desk tunred our night around she let us check in early 8am we needed it & appreciated so much! Will stay at sherton hotels again
Stayed 1 night in Oct 2024

4/10 Poor

Brittney, San Antonio

Travelled with group
Liked: Amenities
Stayed here for one night. The room wasn’t clean upon checking in. Once we got into the room there was blood on the bed sheets and it took a while to get the bed changed.
Stayed 1 night in Oct 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Paula

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service
Front desk attendants were awesome!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love to thank Leisha & Kia for their professionalism and hospitality. Is individuals like themselves demonstrates a vision of customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

terence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Dajene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells bad and the bathroom was dirty
Stayed 1 night in Jun 2024

8/10 Good

Shirley

Stayed 1 night in May 2024

2/10 Terrible

Ronald

Stayed 1 night in May 2024

10/10 Excellent

Darren

Stayed 7 nights in Apr 2024

4/10 Poor

Stefani

Business traveller
Bar and restaurant was filled with drunk people and we couldn’t not order food. They had us order food to go and then didn’t have to go containers ect. Our room was a good size room but the ac and phone didn’t work. The ac quit working at 1 and we had to move rooms. The next morning house keeping came in our room and didn’t knock. Horrible experience with this hotel
Stayed 1 night in Mar 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Kecha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location, everything was nice!! Just need a refrigerator/microwave
Stayed 2 nights in Feb 2024

10/10 Excellent

Tema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality
Only stayed one night, but the staff was friendly and breakfast was great
Stayed 1 night in Feb 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

chadrick owens

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was absolutely amazing. It wasn't a lot of them, but they made sure that my family and I had the best experience. The food and drinks were great. But I can't quit raving about that staff. From the time we walked in the door, they were on point. Now, the building definitely needs some upgrades, but I have been in newer hotels with horrible staff. I would choose this one with that team any day.
Stayed 1 night in Dec 2023

4/10 Poor

Susy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old outdated, damaged walls, and furniture it’s not what you expect from Sheraton hotels very very low quality rooms
Stayed 3 nights in Dec 2023

4/10 Poor

Ryan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Nov 2023