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The Metrotel Motel

3.0 star property
New Plymouth hotel in New Plymouth CBD with free parking

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Metrotel Motel

Studio, Accessible | Terrace/patio
Terrace/patio
Full-sized fridge, microwave, espresso maker, electric kettle
Double or Twin Room, 2 Bedrooms, Mezzanine
Double or Twin Room, 2 Bedrooms, Mezzanine | Balcony

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
The price is €102
includes taxes & fees
26 Jan - 27 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, Accessible

Studio, Accessible

Studio, Accessible

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 61 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds

View all photos for Studio

Studio

Studio

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 49 sq m
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds

Queen Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Balcony

Interior

Family Room with Balcony

  • Sleeps 4
  • 4 Single Beds OR 2 King Beds

Double or Twin Room, 2 Bedrooms, Mezzanine

  • Sleeps 4
  • 2 Single Beds OR 2 King Beds

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Family Room

  • Sleeps 4
  • 4 Single Beds OR 2 King Beds

Studio - Disability Access

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
22 Gill Street, New Plymouth, 4310

What's nearby

  • Centre City Shopping Centre - 1 min walk
  • War Memorial - 7 min walk
  • Pukekura Park - 11 min walk
  • Fitzroy Beach - 17 min walk
  • Bowl of Brooklands - 4 min drive

Getting around

  • New Plymouth (NPL) - 14 min drive

Restaurants

  • ‪India Today Bistro & Tandoor - ‬3 min walk
  • ‪Laughing Buddha - ‬3 min walk
  • ‪The Hour Glass - ‬2 min walk
  • ‪Shining Peak Brewing - ‬2 min walk
  • ‪Arranged Marriage - ‬2 min walk

About this property

The Metrotel Motel

Hotel located in New Plymouth CBD
The Metrotel Motel provides amenities, such as a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • An electric car charging station, express check-out and luggage storage
  • Concierge services, bike parking and a 24-hour front desk
Room features
All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch flat-screen TVs with cable channels
  • Full-sized fridge/freezers, microwaves and toasters

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per night.
Cots (infant beds) are available for NZD 20.0 per night

Payment types at the property

Important information

Optional extras

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

Frequently asked questions

Is The Metrotel Motel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Metrotel Motel?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at The Metrotel Motel on 26 Jan 2025 start from €102.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Metrotel Motel?

Self-parking is free at this property.

What time is check-in at The Metrotel Motel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at The Metrotel Motel?

Checkout is at 10:00 AM. Late checkout is available for NZD 20 (subject to availability).

Where is The Metrotel Motel located?

Located in New Plymouth CBD, this hotel is steps away from Centre City Shopping Centre and Coastal Walkway. Richmond Cottage and Real Tart Gallery are also within 5 minutes.

The Metrotel Motel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 270 out of 315 reviews" "
Rating 8 - Good. 36 out of 315 reviews" "
Rating 6 - Okay. 6 out of 315 reviews" "
Rating 4 - Poor. 1 out of 315 reviews" "
Rating 2 - Terrible. 2 out of 315 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine, Listowel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and central. We walked all over downtown New Plymouth and left our car safely parked.
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property. Very clean and safe. Absolutely huge. Definitely will stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicci

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here, clean and tidy so comfortable close to all amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Kati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kia ora! We stayed just one night during our road trip; our room was beautiful and clean, staff were very helpful!
Stayed 1 night in Nov 2024

8/10 Good

Bevan

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee Hiah

Liked: Cleanliness, staff & service, property conditions & facilities
Every Staff and service is excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent parking - but very much first in first served! Very clean and spacious. Will definitely be back :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and would not hesitate to stay again. The room was really large and have everything needed. The bed was very comfortable and shower was great. It was in a really good location, close to restaurants, shops, museum and the beach
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place will definitely stay there again
Stayed 1 night in Jul 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous. Most comfy bed. Shower didnt drain properly otherwise was amazing. For the manger, i didnt appreciate the reception calling twice about checking in. It would have been ok but i felt on this occasion the tone was unwelcoming. As a hotels.com gold member , this part could be improved to not feel unwelcome b4 even arriving.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Metrotel in New Plymouth and had a very pleasant experience. The motel is conveniently located in the heart of the city, making it easy to access nearby attractions, restaurants, and shops. The room was clean, modern, and well-maintained. The bed was comfortable, and the amenities provided, such as the flat-screen TV, free Wi-Fi, and kitchenette, added to the convenience of the stay. The bathroom was spotless and stocked with quality toiletries. The staff were friendly and helpful, always ready to assist with any queries or requests. The check-in and check-out process was smooth and efficient. The only minor downside was that the parking area could get a bit crowded, but it was manageable. Overall, the Metrotel offered great value for money and I would definitely consider staying here again on my next visit to New Plymouth. Pros: Central location Clean and modern rooms Friendly and helpful staff Free Wi-Fi and kitchenette Cons: Parking area can be crowded I highly recommend the Metrotel for anyone visiting New Plymouth looking for a comfortable and convenient place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Stayed 1 night in Jun 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jun 2024

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

ALVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in May 2024

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay the bed was super comfortable
Stayed 1 night in May 2024

10/10 Excellent

CI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
One night stay. Very clean, comfortable accommodation in a great location.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice and clean
Stayed 3 nights in Apr 2024

6/10 Okay

Bruce and Antoinette

Stayed 1 night in Apr 2024

10/10 Excellent

Mujtaba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was so awesome, and will definitely be back whenever traveling there. 10/10 would recommend ♥️
Stayed 2 nights in Dec 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service
Unfortunately the lift wasn’t working which I believe they should have got a contractor out to fix as I saw a guest struggling to climb the stairs due to injured knee Also not enough car parking on the premises
Stayed 2 nights in Mar 2024

8/10 Good

Shiree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious in a great central city location.
Stayed 2 nights in Mar 2024

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Plymouth Holiday
Very pleasant stay in a comfortable modern hotel. Service was very good and the staff were very helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Raewyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room itself is very well laid out. It has everything you need.
Stayed 1 night in Mar 2024