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citizenM New York Times Square

4.0 star property
Hotel with a 24-hour fitness centre, steps from Broadway

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM New York Times Square

Bar (on property)
Exterior
Exterior
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The price is €173
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Room

King Room | View from room

King Room

Highlights

Air conditioning
Heating
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View

King Room - City View

Highlights

Air conditioning
Heating
Smart TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

City view

M Social Hotel Times Square New York

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (3537)
The price is €189
includes taxes & fees
20 Jan - 21 Jan 2025
M Social Hotel Times Square New York
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About the area

Map
218 West 50th Street, New York, NY, 10019

What's nearby

  • Broadway - 1 min walk
  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk
  • Rockefeller Center - 9 min walk
  • Grand Central Terminal - 19 min walk

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy International Airport (JFK) - 56 min drive

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

citizenM New York Times Square

Upscale boutique hotel near Broadway
A short walk from Radio City Music Hall and Rockefeller Center, citizenM New York Times Square provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Coworking spaces, a 24-hour front desk and a lift
  • A water dispenser, multilingual staff and a front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 230 rooms feature comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Is citizenM New York Times Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM New York Times Square?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on 6 Jan 2025 start from €172.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM New York Times Square?

This property doesn't offer parking.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM New York Times Square?

Checkout is at 11 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM New York Times Square located?

Located in Manhattan, this boutique hotel is steps away from Gershwin Theater and Broadway. Times Square and Radio City Music Hall are also within 10 minutes. 50 St. Station (Broadway) and 50 St. Station (8th Av.) are within a 2-minute walk.

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 940 out of 1318 reviews" "
Rating 8 - Good. 262 out of 1318 reviews" "
Rating 6 - Okay. 64 out of 1318 reviews" "
Rating 4 - Poor. 32 out of 1318 reviews" "
Rating 2 - Terrible. 20 out of 1318 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. The demographic of the staff was hipster (I'm a 54 year old male). I am very well travelled and this staff was very well trained and professional. The room was small but great. I wanted to stay there this time next year, but they are already booked for the dates I wanted. I highly recommend this property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with partner
It was a amazing and everybody was friendly
Stayed 5 nights in Dec 2024

4/10 Poor

Roxanne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was excellent. There was no ironing in room. You must go to an ironing room on the 2nd floor.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chasity

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizenm hotel Times Square might be the best hotel I have ever booked. The rooms are amazing and comfortable. The staff is so friendly and helpful. The location is amazing. This is the only place I will ever stay. They made our trip perfect and stress free from start to finish! Thanks again Citizenm!
Stayed 3 nights in Dec 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and helpful, room was clean and comfortable. The breakfast was excellent and coffee was the best!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, the only problem was the elevators had long wait times and were broken down for an hour or two. Other than that, I think I've found my favorite hotel franchise. I highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Madeleine Hays

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! So friendly and welcoming. Location was perfect for a long weekend in NYC.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, shout out to Kevin at rooftop bar great customer service.
Stayed 4 nights in Dec 2024

8/10 Good

Mario, San Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall was very nice, although the room was a tad to small. The width of the room is the same length as the bed. It was difficult to maneuver our suitcases because of the limited space. Most of the interaction is through AI, but the couple of times there was interaction the staff were pleasant and helpful. The location was spot on, easy access to many tourist locations like restaurants, transportation and theaters. If it wasn't for feeling a little claustrophobic we'd stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Bleh
Stayed 3 nights in Dec 2024

8/10 Good

Kelly

Travelled with partner
Liked: Staff & service, amenities
The location was good, the staff was great and very helpful. The room was extremely small! Definitely would have liked more space.
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great quirky place to stay. Staff were great and check in so easy.
Stayed 4 nights in Oct 2024

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Tracy L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property and we loved our time there. We could not have had a better locations time!
Stayed 4 nights in Dec 2024

8/10 Good

Kalev Matthew

Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff, fun/hip atmosphere, and right next to the action of Times Square.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julie Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great lounge with excellent ambience. Everyone working there was so helpful and nice. Would recommend this hotel to everyone
Stayed 4 nights in Dec 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was terrific—friendly and helpful. And the best bed I may have ever slept in.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tsuyoshi

Stayed 3 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This has been my 4th time in NYC now and CitizenM has been the most wonderful experience yet. CJ and Ben truly made this trip the most special and incredible time. I am beyond thankful for their hospitality and hard work. The hotel is extremely modern and in the most convenient location to visit all of the NYC musts; the service is 5/5 gold stars, I wish I could add another because of the exceptional experience they provided. Truly a brilliant hotel and I cannot recommend it enough.
Stayed 3 nights in Dec 2024