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DoubleTree by Hilton New York Times Square West

4.0 star property
Hotel with a fitness centre, a short walk to Times Square

Choose dates to view prices

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Exterior
Terrace/patio
Reception
Lobby
In the heart of New York, DoubleTree by Hilton New York Times Square West offers a haven for travelers. Savor American cuisine at Tranzit, grab a coffee at the coffee shop, or enjoy in-room WiFi and unwind on the rooftop terrace. Helpful staff and an unbeatable location have left previous guests feeling delighted.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet-friendly
The current price is €115
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, River View, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 2,216 reviews
The price is €115
includes taxes & fees
23 Feb - 24 Feb
Hyatt Place New York City/Times Square
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About the area

Map
350 W 40th St, New York, NY, 10018

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 10 min walk
  • Empire State Building - 17 min walk
  • Manhattan Cruise Terminal - 4 min drive

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

Upscale hotel near Times Square
A short walk from Madison Square Garden and Broadway, DoubleTree by Hilton New York Times Square West provides a corner/local shop, a rooftop terrace and a coffee shop/cafe. The on-site American cuisine restaurant, Tranzit, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge) and ATM/banking services
  • Multilingual staff, 2 meeting rooms and smoke-free property
  • A lift, luggage storage and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and location
Room features
All 612 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as air conditioning and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 40-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers and housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transport

  • Secured parking on site (USD 70 per day)
  • Secured valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 24.95 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • High Bar-UNDER RENOVATION
  • Tranzit

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 21 2024 to February 1 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 24.95 to 30.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per day (rates may vary)
  • Secured self-parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Is DoubleTree by Hilton New York Times Square West pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton New York Times Square West?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New York Times Square West on 23 Feb 2025 start from €114.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton New York Times Square West?

Self-parking is available for USD 70 per day. Valet parking is available for USD 90 per day.

What time is check-in at DoubleTree by Hilton New York Times Square West?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton New York Times Square West?

Checkout is at noon. Late check-out is available for a fee.

Where is DoubleTree by Hilton New York Times Square West located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square, Broadway and Madison Square Garden. Jacob K. Javits Convention Center and Bryant Park are also within 15 minutes. 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and Times Sq. - 42 St. Station is 7 minutes.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 640 out of 1742 reviews
Rating 8 - Good. 400 out of 1742 reviews
Rating 6 - Okay. 323 out of 1742 reviews
Rating 4 - Poor. 169 out of 1742 reviews
Rating 2 - Terrible. 210 out of 1742 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mamadou Saïdou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Their room was surprisingly big for Manhattan. The only complaint we have is at the elevators are a bit quirky.
Stayed 1 night in Feb 2025

10/10 Excellent

Misael

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is a hole in the wall. Front desk is a mess things everywhere and not presentable. Unfortunately would never stay here or recommend it. Stay away!
Stayed 3 nights in Jan 2025

8/10 Good

Janaia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms could be larger
Stayed 2 nights in Jan 2025

8/10 Good

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was under construction :/
Stayed 2 nights in Jan 2025

6/10 Okay

jennyfer

Stayed 2 nights in Jan 2025

6/10 Okay

Kanisha

Stayed 1 night in Jan 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Brittany

Disliked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Emilio

Good
Stayed 1 night in Jan 2025

10/10 Excellent

Karrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mailyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Naza

Disliked: Staff & service, amenities, property conditions & facilities
At the check in I was told I’m not eligible for water and other Gold member perks because I did not book directly through the Hilton site. I was put in the room with a broken desk and non-functioning power outlets. I asked to be moved and was reluctantly allowed to move. At night some kind of an alarm kept getting off making it hard to have a restful night. Cleaners are very loud starting at 8 am.
Stayed 2 nights in Jan 2025

6/10 Okay

Shay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No door on bathroom
Stayed 2 nights in Jan 2025

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness
Horrible. The fire alarm went off four times during the night. The lobby is unheard and freezing. The staff has to wear their coats and gloves it’s so cold. The elevator has holes in the wall. The room was fine. Not double tree quality. The hotel is under construction or something.
Stayed 1 night in Jan 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property did not have heating system for which we left the hotel to the HYATT which was next door.
Stayed 2 nights in Jan 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Good for what it is. Close to everything but in a quiet spot. The room was on the small side, but clean and comfortable.
Stayed 4 nights in Jan 2025

6/10 Okay

Maria, Miami

Travelled with family and small children
Not a friendly environment
Stayed 2 nights in Jan 2025

6/10 Okay

Tiyanna

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Fernando, Inglewood

Stayed 2 nights in Jan 2025

10/10 Excellent

Janine

Stayed 4 nights in Dec 2024

4/10 Poor

Kristie, PLAINFIELD

Travelled with partner
Liked: Cleanliness, amenities
We had issues every day we were here. Day 1: Upon arrival they didn't have record of our reservation, they eventually found it but it was a hassle. And then that night the fan stopped working (so our room was excessively hot)--they did fix it right away though. Day 2: A housekeeping member entered our room without knocking first while we were still in it--my other guest was FULLY unclothed and had to crouch down by the bed to try to avoid being seen (unsuccessfully). The staff member CONTINUED TO speak to her, saying she thought we were supposed to check out, did we need anything, etc. instead of closing the door, LOOKING AWAY, and figuring it out with the front desk. We had two more days left in our reservation. Our next issue was discovering that there was contaminated (yellow) water in the building so we were advised via a sign in the elevator--no direct communication-- to not shower, drink, or wash hands with it until further notice, and the front desk did not provide drinking water (!). We were never directly notified that the problem was resolved, but when we checked in with the front desk, they said, "it's just the toilet water there is an issue with, the other water is fine"--which does not make sense at all--doesn't it all come from the same source??? We also requested extra pillows that never came...but that was the least of our problems. I will be filing a formal complaint about the health/safety issue and the inappropriate staff incident.
Stayed 3 nights in Jan 2025

6/10 Okay

Sonia

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024