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NH Collection New York Madison Avenue

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

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Photo gallery for NH Collection New York Madison Avenue

Stunning city views from a modern skyscraper, set against a dramatic backdrop.
Classic hotel entrance with a symmetrical facade, large windows, and a central entrance.
Relax in a stylish room with a large bed, desk, and chair, featuring a brick wall accent and a large window with curtains.
Enjoy a city view from the large window, with a seating area and dining table for relaxation.
Relax in our inviting lobby, featuring comfortable seating, a bookshelf, and a reception area with a clear view.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Laundry
  • Free WiFi
The current price is €239
includes taxes & fees
20 Jul - 21 Jul

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premium Room (Twin beds)

1 bedroom, minibar, in-room safe, desk

Premium Room (Twin beds)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Room, City View (Twin beds)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Twin beds)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room (Empire State Views)

View from room

Premium Room (Empire State Views)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Tower Suite)

Suite (Tower Suite)

Suite (Tower Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View)

Premium Room, Terrace (View)

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Accessible)

1 bedroom, minibar, in-room safe, desk

Superior Room (Accessible)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (Extra Bed 3 adults)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, City View (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Premium Room, City View (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

7.2 out of 10
Good
(22 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

1 bedroom, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 adults + 1 child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, City View

1 bedroom, minibar, in-room safe, desk

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (View)

1 bedroom, minibar, in-room safe, desk

Superior Room (View)

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Smart TV
Renovated in 2021
Blackout curtains
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
22 East 38th Street, New York, NY, 10016

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Broadway - 9 min walk - 0.8 km
  • Times Square - 11 min walk - 1.0 km
  • Madison Square Garden - 13 min walk - 1.1 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Tartinery Café - Bar | Park Ave - ‬3 min walk
  • ‪The Union League Club - ‬3 min walk
  • ‪Chili - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Fresh Kitchen - ‬2 min walk

About this property

NH Collection New York Madison Avenue

Luxury hotel remodelled in 2021 and located near 5th Avenue
A short walk from Grand Central Terminal and Empire State Building, NH Collection New York Madison Avenue provides dry cleaning/laundry services, a bar and a 24-hour gym. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • A 24-hour front desk, a lift and tour/ticket information
  • Coffee/tea in reception, multilingual staff and 1 meeting room
  • Guest reviews give top marks for the helpful staff, first-rate property condition and location
Room features
All 288 rooms feature comforts such as air conditioning, as well as thoughtful touches such as safes and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Eco-friendly cleaning products, electric kettles and heating

Languages

Catalan, Czech, English, French, Greek, Italian, Spanish, Turkish

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9.0 out of 10, Wonderful, 1,922 reviews
The price is €195
includes taxes & fees
27 Jul - 28 Jul
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 35 to 35 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 250 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

Frequently asked questions

Is NH Collection New York Madison Avenue pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 250 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection New York Madison Avenue?

As of 15 Jul 2025, prices found for a 1-night stay for 2 adults at NH Collection New York Madison Avenue on 20 Jul 2025 start from €204.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at NH Collection New York Madison Avenue?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at NH Collection New York Madison Avenue?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is NH Collection New York Madison Avenue located?

Located in Manhattan, this luxury hotel is within a 10-minute walk of 5th Avenue, Grand Central Terminal, and Empire State Building. Bryant Park and Herald Square are also within 10 minutes. Grand Central - 42 St. Station is only a 5-minute walk and 5 Av Station (W. 42nd St.) is 7 minutes.

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NH Collection New York Madison Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 785 reviews
Rating 8 - Good. 156 out of 785 reviews
Rating 6 - Okay. 73 out of 785 reviews
Rating 4 - Poor. 35 out of 785 reviews
Rating 2 - Terrible. 27 out of 785 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very good services, perfect location to explore the city
Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great rooms, safe and well priced! Great location too! I will stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful space very friendly staff excellent location!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel for brief trip to see museums.
Stayed 2 nights in Jun 2025

8/10 Good

Deidra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located between Park Avenue and Madison Avenue so convenient to lots of shops and restaurants. The bathroom was super clean and larger than we expected. I would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely stay! Perfect location, friendly staff, nice rooms, fabulous bar and lounge with live music mon-fri with Serafina restaurant in the lobby!
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Vanessa A

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic across the board
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, very helpful and amicable. Hallways need a bit more cleaning but is clean enough.
Stayed 1 night in Jun 2025

10/10 Excellent

Basem

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind at all times. The cleanliness of the room, sheets and towels seemed like new.
Stayed 3 nights in May 2025

6/10 Okay

Emir

Liked: Cleanliness, property conditions & facilities
The room was not ready upon arrival so I’ve got downgraded room rather than waiting for the booked type of room was available. Tiny room, limited amenities. Limited choice breakfast. Noisy AC. Overall very clean.Safe area. Polite and professional staff.
Stayed 5 nights in Jun 2025

8/10 Good

Aman

Liked: Cleanliness
I like the location and its clean and well maintained. I feel like the staff could be more flexible and nice to their guests. The women on front desk could rude sometimes
Stayed 3 nights in May 2025

8/10 Good

sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived the service on the front desk, to the conceirge collecting the luggage and taking to our room was great. I like the seating area in the lobby, the Leche mocktails at the bar and the central location of the hotel was awesome. We enjoyed our NY trip.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel. The staff was amazingly accommodating and super friendly with my son. They were very helpful, friendly and kind. It was a wonderful stay
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and live jazz in the lounge
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

I was impressed by the level of hospitality. The rooms are modern.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Located close to the Morgan Library and Museum and an easy walk from Grand Central Station. The room was clean and everything seemed new. Beds were comfortable and the room was quiet. The staff was friendly. Rooms are small, which is common in NYC.They have an annoying $40 a day "Destination Fee" which they state is to cover things like wi-fi and ability to check your luggage before and after your stay that you would expect to be included and a piano player that is not even there on weekends when we stayed. They provide a "free" bottle of wine.
Stayed 1 night in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone from the staff opened the door for me upon arrival, I received a bottle of wine, and my room was ready early. Everyone on staff was extremely helpful with recommendations and directions. I had a great stay and enjoyed the VIP treatment!
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Wonderful place! Great service! Large room (for NYC, that is). Would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
Service was amazing, and the restaurant for the fiesta night that was advice by the concierge was perfect Thank you!
Stayed 3 nights in Feb 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, safe area, close to main atractions.
Stayed 3 nights in Dec 2024

10/10 Excellent

Magaly

Amazing location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel & location

The staff at the hotel were lovely and very helpful, especially Christina on the front desk. A good location and good sized room, just the usual US problem of not being able to make a decent Gin & Tonic as the tonic comes out of the “gun”
Stayed 2 nights in Mar 2025