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The Paul Hotel NYC

4.0 star property
Art Deco hotel with rooftop terrace and 24-hour business centre

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Photo gallery for The Paul Hotel NYC

Miscellaneous
Lobby
Exterior
Interior
Bar (on property)

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

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14 Jun - 15 Jun
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About the area

Map
32 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Grand Central Terminal - 16 min walk - 1.4 km
  • New York University - 5 min drive - 2.8 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk

About this property

The Paul Hotel NYC

Upscale hotel near Empire State Building
Located close to Union Square Park and Times Square, The Paul Hotel NYC provides a rooftop terrace, dry cleaning/laundry services and a bar. In addition to a 24-hour business centre and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and tour/ticket information
  • Laundry services, multilingual staff and a computer station
  • Guest reviews speak well of the walkable location
Room features
All 122 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with premium channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, French, Hindi, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 45 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 45 per day)

Food and drink

  • Daily breakfast to-go available 7:30 AM to 10:00 AM for a fee: USD 18 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 14 March 2023 to 31 July 2024 (dates subject to change).
This property will be closed from 28 February 2023 to 31 March 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 21.72 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Housekeeping
  • In-room bottled water
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately USD 18.00 for adults and from USD 18.00 for children
  • Airport shuttle fee: USD 22.00 per person (one way)
  • Self-parking fee: USD 45.00 per day
  • Nearby parking fee: USD 45.00 per day (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Paul Hotel New York
Paul Hotel
Paul Hotel NYC-Chelsea
Paul NYC-Chelsea
The Paul an Ascend Hotel Collection Member
Paul Hotel NYC-Chelsea New York
Paul NYC-Chelsea New York
The Paul Hotel NYC Hotel
The Paul Hotel NYC New York
The Paul Hotel NYC Hotel New York
The Paul Hotel NYC Chelsea Ascend Hotel Collection
The Paul Hotel NYC Chelsea an Ascend Hotel Collection Member

Frequently asked questions

Is The Paul Hotel NYC pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Paul Hotel NYC?

Self-parking is available for USD 45.00 per day.

What time is check-in at The Paul Hotel NYC?

Check-in start time: 3:00 PM; check-in end time: 11 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Paul Hotel NYC?

Checkout is at 11 AM. Late checkout is available for USD 150.00 (subject to availability).

Does The Paul Hotel NYC provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 22.00 per person applies.

Where is The Paul Hotel NYC located?

Located in Manhattan, this hotel is within a 15-minute walk of Empire State Building, Union Square Park and Times Square. New York University is 1.6 mi (2.5 km) away. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

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The Paul Hotel NYC Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 259 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 129 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Noeli

Liked: Staff & service, amenities, property conditions & facilities
I loved that it was walkable and near Broadway.

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Good location

8/10 Good

Panitsara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized, perfect location
Stayed 1 night in Nov 2022

8/10 Good

Daniel James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, close walk to all that Manhattan has to offer. Clean & comfortable rooms with comfy bed. Friendly staff. Great stay, would definitely stay again.
Stayed 4 nights in Nov 2022

4/10 Poor

Angel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is in a convenient location
Stayed 1 night in Oct 2022

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are small, but if you just want a cheaper hotel for midtown, this hotel will do. It was clean and the location is good. This hotel is great if you just need a place to sleep.

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything

10/10 Excellent

Gurjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

8/10 Good

Vivian

Liked: Staff & service, property conditions & facilities, room comfort

NYC stay

It was ok to be in NYC
Stayed 1 night in Dec 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service

10/10 Excellent

Khaldoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will go back there again

very clean i slept good
Stayed 1 night in Oct 2022

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Convenient and comfortable
Stayed 2 nights in Nov 2022

10/10 Excellent

Esterio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and pleasant

Wonderful
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Small rooms (typical for nyc) but comfortable and very clean. Kind receptionists.
Stayed 1 night in Dec 2022

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room

The room was big comparing to other NYC hotels. It had two queen beds and a big window. The bathroom was also spacious with and plenty toiletries.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plain but clean and nice. Nice view of Empire State Building from our room!
Stayed 4 nights in Nov 2022

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine!

6/10 Okay

Louise

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Good location near empire state and Flat Iron/Nomad district. Nice bathroom facilities and coffee making in room. Quiet and respectable district. Cleanliness was lacking, staff appeared disinterested.
Stayed 4 nights in Dec 2022

10/10 Excellent

Sezgin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Friendly and helping workers
Stayed 4 nights in Sep 2022

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities

Great location but tiny room

Room was tiny for 4 people, 2 double beds 1 of which was was blocking the bathroom door we had to squeeze into the bathroom
Stayed 5 nights in Nov 2022

8/10 Good

Livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

My stay was great, but i wish our room had bottled water and toothpaste. I believe those are basic items that a hotel room should have. Other than that, great hotel, I’ll definitely be coming back next time i’m in nyc.
Stayed 1 night in Oct 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

It was good. Only stayed one night. I would have liked a bigger room. But, it was clean and bed was comfortable.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My return to The Paul was great

Dependable, clean, and smooth lodging. Filthy windows (outside) were unfortunate, but the stay was clean and nice. Also, bottled water in the rooms would smart. It’s standard everywhere.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Pretty Good Stay

Everything was great, except stained sheets with hair. Also towels were very small. Other than that great service, nice room, great view. Thank you
Stayed 1 night in Jan 2023

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The welcoming was just ok . location was alright, the bed was very comfortable. I liked the bathroom and shower. Although the construction across the street was very noisy I was on the 5th floor. By the photos on line I thought the bar whould be open.
Stayed 5 nights in Nov 2022