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W New York - Union Square

4.5 star property
Experience upscale comfort just steps from New York's iconic landmarks, with thoughtful amenities like express check-out and limousine services

Choose dates to view prices

W New York - Union Square sits near 5th Avenue, welcoming travelers with its tranquil garden retreat and practical business center. Guests connect via WiFi throughout the property while the attentive staff ensures a comfortable stay in this convenient location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is €449
includes taxes & fees
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed, Park View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • Park view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed, Park View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Blackout curtains
  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Park View, Corner

Suite, 1 King Bed, Park View, Corner | Living room

Suite, 1 King Bed, Park View, Corner

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
2 bedrooms
  • Park view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View, Corner

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed, Park View, Corner

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Blackout curtains
  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
2 bedrooms
  • 44 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Park View

Premier Room, 2 Queen Beds, Park View

Premier Room, 2 Queen Beds, Park View

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • Park view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Park View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Blackout curtains
  • Park view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Park View

Studio Suite, 2 Queen Beds, Park View

Studio Suite, 2 Queen Beds, Park View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Blackout curtains
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 King Bed, Park View, Corner (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed, Park View, Corner (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Blackout curtains
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed, Park View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Blackout curtains
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Separate bedroom
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Park View, Corner (Urban)

42-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Park View, Corner (Urban)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2025
Blackout curtains
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Manhattan, a neighbourhood in New York, W New York - Union Square is in the entertainment district and near a metro station. Broadway and Radio City Music Hall are cultural highlights, and some of the area's activities can be experienced at Manhattan Cruise Terminal and Brooklyn Cruise Terminal. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Visit our New York travel guide
Map
201 Park Ave S, New York, Ny 10003, New York, NY, 10003

What's nearby

  • Union Square New York showing a city, a statue or sculpture and a monument
    Union Square Park
    1 min walk - 0.1 km
  • Gramercy Park which includes a statue or sculpture and a park
    Gramercy Park
    3 min walk - 0.3 km
  • 5th Avenue showing street scenes and a city
    5th Avenue
    3 min walk - 0.3 km
  • Madison Square Park
    Madison Square Park
    6 min walk - 0.6 km
  • New York University
    New York University
    10 min walk - 0.8 km

Getting around

  • 14 St. - Union Sq. Station
    2 min walk
  • New York 14th St. Station
    11 min walk
  • Newark Liberty Intl. Airport (EWR)
    39 min drive

Restaurants

  • Dunkin'
    1 min walk
  • Torch & Crown Brewing Company
    2 min walk
  • Old Town Bar
    2 min walk
  • Fiftylan Union Square
    2 min walk
  • Los Tacos No.1
    1 min walk

About this property

W New York - Union Square

Luxury hotel remodelled in 2025 and located near 5th Avenue
Located close to New York University and Empire State Building, W New York - Union Square provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, Seahorse, offers breakfast, lunch, dinner and light fare. Free WiFi in public areas and conference space are available to all guests.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and smoke-free property
  • A front desk safe, tour/ticket information and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 256 rooms include comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, shower/bath combinations and free toiletries
  • 42-inch LCD TVs with premium channels
  • Free infant beds, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 100 per day)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 16 to 34 for adults and USD 16 to 34 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Seahorse
  • The Living Room Bar
  • The Living Room Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,444 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (204 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - September 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per accommodation, per night, plus a one-off cleaning fee of USD 250
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 34 for adults and USD 16 to 34 for children
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 25 per accommodation, per night plus a one-off USD 250 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W Hotel New York Union Square
W New York Union Square
w Hotel Union Square
w Hotels Union Square
w New York - Union Square Hotel New York City
Hotel W New York Union Square
w Union Square
W York Union Square York
W New York - Union Square Hotel
W New York - Union Square New York
W New York - Union Square Hotel New York

Frequently asked questions

Is W New York - Union Square pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 25 per accommodation, per night. A cleaning fee of USD 250 also applies. Service animals are exempt from fees.

How much does it cost to stay at W New York - Union Square?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at W New York - Union Square on 20 Mar 2026 start from €449, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at W New York - Union Square?

Valet parking is available for USD 100 per day.

What time is check-in at W New York - Union Square?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at W New York - Union Square?

Checkout is at noon.

Where is W New York - Union Square located?

Located in Manhattan, this luxury hotel is within a 5-minute walk of Union Square Park and 5th Avenue. New York University and Washington Square Park are also within 15 minutes. 14 St. - Union Sq. Station and 23 St. Station (Park Av.) are within a 5-minute walk.

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Reviews

W New York - Union Square Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 540 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

Reviews

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are in excellent condition.
Stayed 7 nights in Oct 2025

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and such an attentive staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Room was clean, comfortable, and the staff was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient getting around great selection of restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. The location was convenient for us. Hotel was nice and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice vibe, central location, recently renovated
Stayed 2 nights in Feb 2025

10/10 Excellent

Darrah

Liked: Cleanliness, amenities, property conditions & facilities
Nice, comfy and spacious room. Light comp baked good and coffee provided! Safe, convenient. Friendly staff. Highly recommend!!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff.
Stayed 3 nights in Dec 2024

6/10 Okay

Monica

Liked: Staff & service
The housekeeping needs to be improved. There is not restaurant open for lunch.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leslea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for our family

W Hotels never disappoint. This was our first time at the Union Square location, and everything was perfect. Attentive staff and a quiet, comfortable hotel. We hope to visit again soon!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Stayed 2 nights in May 2025

10/10 Excellent

Gloria

The room was huge and location excelent
Stayed 4 nights in Nov 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff. Nice size rooms with queen beds
Stayed 3 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay a the W! The staff were wonderful, the hotel was clean and in a very convenient location for shopping or dining. Jose made our experience beyond enjoyable! He recommended some amazing places to eat & was so pleasant and helpful. Would definitely recommend and hope to go back again someday.
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentine's in New York

Staff was very welcoming. Wondeful service. They decorated our room for Valentine's. Great stay, and awesome location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Delmus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay….

Although bar and restaurant was under renovations this did not impact our stay. Staff was friendly and went out of their way for us throughout our stay. Room was very clean, bed was comfortable and amenities were wonderful. Even though our room faced the interior space and not much of a view, we didn’t mind this as we were out exploring and it was very quiet at night.
Stayed 2 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
We chose the W Hotel on Union Square because of the proximity to our son's apartment. The W Hotel was conveniently located. The staff was friendly and professional. Our room (two queen-sized beds) was comfortable and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely come back

Very friendly staff, beautifully decorated rooms, ample space, comfortable beds, impeccable cleaning and a joy to stay.
Stayed 8 nights in May 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at check in were engaged and welcoming. Got me early check in (noon!) and were very accommodating
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Room was large. Hotel in a great location.
Stayed 3 nights in Feb 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Times Square. Hotel's restaurant was under renovation during my visit so hotel offered coffee and pastries in the lobby in the morning. Tomkin Square Bagel is also a block away. Room was quiet and comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel almost fully refurbished is beautiful and the team there could not do enough. Awesome.
Stayed 5 nights in Mar 2024

10/10 Excellent

Bayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovations to the property are amazing, the staff were fantastic, they accommodated all of our requests & we’re always there to greet us upon arrival/open doors for us. The floors require keycard access which helps the property feel more safe in NYC and union square is lovely! The restaurant is still closed for renovations and the bar, which was the only bummer! The design/aesthetics were lovely & provided toiletries were top notch!
Stayed 3 nights in Mar 2025