InterContinental Resort Jiuzhai Paradise, an IHG Hotel Reviews, Deals & Photos 2024

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Upscale hotel with 3 restaurants and nightclub

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Dates

June 2024

July 2024

Minibar, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

7.6

Good

Popular amenities

Breakfast available

Parking included

Bar

Room service

24/7 front desk

Housekeeping

Check-in time

2:00 PM

Check-out time

12:00 PM

includes taxes & fees

30 Jun - 1 Jul

Explore the area

Ganhaizi, Zhangzha Town, Jiuzhaigou, Ngawa Autonomous Prefecture, Sichuan, 623402

Ganhaizi National Forest Park5 min drive
Jiuzhai Valley National Park19 min drive
Jiuzhaigou Natural Reserve22 min drive
Jiuzhaigou (JZH-Huanglong)78 min drive

Room options

All rooms

1 bed

2 beds

Showing 17 of 17 rooms

Premium Room, 2 Single Beds, Business Lounge Access (Balcony)

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

39 sq m
Mountain view
Sleeps 3
2 Single Beds

Classic Room, 1 King Bed, Balcony

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Hill view
Sleeps 3
1 King Bed

Suite

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

Hill view
Sleeps 3
1 Single Bed

Premium Room

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

Hill view
Sleeps 2
1 Single Bed

Suite, 2 Bedrooms, Business Lounge Access (Dining Area, Balcony)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

2 bedrooms

Designer toiletries

Hill view
Sleeps 6
1 Single Bed

Suite, 1 Bedroom, Business Lounge Access (Dining, Balcony)

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

Sleeps 3
1 Single Bed

Premium Room, 1 King Bed, Business Lounge Access (Balcony)

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

Sleeps 3
1 King Bed

Suite, 1 Bedroom, Business Lounge Access, Mountain View (Dining)

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

Mountain view
Sleeps 5
1 Single Bed

Premium Room, 2 Double Beds, Balcony

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

Hill view
Sleeps 5
2 Double Beds

Classic Room, 1 King Bed (Outdoor Living Area)

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

Hill view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Balcony

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

Sleeps 3
1 King Bed

Classic Room, 2 Double Beds, Balcony

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

Mountain view
Sleeps 5
2 Double Beds

Premium Room, 1 King Bed, Business Lounge Access (Kids Theme, Balcony)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Sleeps 4
1 King Bed

Premium Room, 2 Double Beds, Business Lounge Access (Balcony)

Highlights

Balcony

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Hill view
Sleeps 5
2 Double Beds

Classic Room, 2 Single Beds, Balcony

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

Hill view
Sleeps 3
2 Single Beds

Premium Room, 2 Single Beds, Balcony

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

38 sq m
Mountain view
Sleeps 3
2 Single Beds

Classic Room

Highlights

Separate sitting area

Air conditioning

Free cots/infant beds

Fridge

HDTV

Designer toiletries

Bathrobes

Private bathroom

Sleeps 3
1 Single Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Breakfast available

per night

3 Jul - 4 Jul

About the area

Jiuzhaigou County

Located in Ngawa Autonomous Prefecture, InterContinental Resort Jiuzhai Paradise, an IHG Hotel is in the mountains. Jiafan Ancient City and Shuzheng Village are local landmarks, and the area's natural beauty can be seen at Jiuzhai Valley National Park and Jiuzhaigou Natural Reserve.

Visit our Jiuzhaigou County travel guide

What's nearby

Ganhaizi National Forest Park - 5 min drive
Jiuzhai Valley National Park - 19 min drive
Jiuzhaigou Natural Reserve - 22 min drive
Zharu Temple - 25 min drive
Shuzheng Village - 47 min drive

Getting around

Jiuzhaigou (JZH-Huanglong) - 78 min drive

Restaurants

‪扎西藏餐 - ‬14 min drive
‪黄哈达藏家 - ‬13 min drive
‪林中漫步咖啡厅 - ‬4 min walk
‪拉姆佳 - ‬9 min drive
‪坎朱玛小酒馆 - ‬13 min drive

About this property

InterContinental Resort Jiuzhai Paradise, an IHG Hotel

Upscale hotel in the mountains

At InterContinental Resort Jiuzhai Paradise, an IHG Hotel, you can look forward to a nightclub, a terrace and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Additional perks include:

Free self-parking
Limo/town car service, buffet breakfast (surcharge) and wedding services
A lift, a gift shop and ATM/banking services

Room features

All 1020 rooms have comforts, such as 24-hour room service and first-run films, as well as thoughtful touches, such as air conditioning and separate sitting areas.

Extra amenities include:

Rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with designer toiletries and shower/bath combinations
HDTVs with premium channels, DVD players and first-run films
Separate sitting areas, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 148 for adults and CNY 74 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas

Things to do

Nightclub

Family friendly

DVD player
Free cot
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Garden
In a nature reserve
In the mountains
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

9 floors
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels

Entertainment

DVD player
First-run films
LCD TV with premium satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Minibar
Refrigerator

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 400.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately CNY 148 for adults and from CNY 74 for children
Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

InterContinental Jiuzhai

InterContinental Jiuzhai Paradise Ngawa Autonomous Prefecture

InterContinental Paradise

InterContinental Resort Jiuzhai Paradise

InterContinental Resort Paradise

Jiuzhai InterContinental

Jiuzhai Paradise

Jiuzhai Paradise InterContinental Resort

Jiuzhai Paradise Resort

Resort Jiuzhai Paradise

Intercontinental Hotel Jiuzhaigou

Intercontinental Resort Jiuzhai Paradise Hotel Jiuzhaigou County

InterContinental Jiuzhai Para

InterContinental Resort Jiuzhai Paradise

InterContinental Resort Jiuzhai Paradise, an IHG Hotel Hotel

Frequently asked questions

Is InterContinental Resort Jiuzhai Paradise, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at InterContinental Resort Jiuzhai Paradise, an IHG Hotel?

As of 29 Jun 2024, prices found for a 1-night stay for 2 adults at InterContinental Resort Jiuzhai Paradise, an IHG Hotel on 30 Jun 2024 start from €100.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at InterContinental Resort Jiuzhai Paradise, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at InterContinental Resort Jiuzhai Paradise, an IHG Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at InterContinental Resort Jiuzhai Paradise, an IHG Hotel?

Checkout is at noon.

Where is InterContinental Resort Jiuzhai Paradise, an IHG Hotel located?

Situated in the mountains, this hotel is 3.2 mi (5.2 km) from Ganhaizi National Forest Park and 3.6 mi (5.8 km) from Jiafan Ancient City. Jiuzhai Valley National Park and Jiuzhaigou Natural Reserve are also within 16 miles (25 km).

InterContinental Resort Jiuzhai Paradise, an IHG Hotel Reviews

7.6

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Poor

Zhaoyang

29 Jul 2017

Liked: Staff & service

Disliked: Cleanliness, room comfort

Nice structure by baddly maintained

In a wood, very quiet location. Very nice design and structure, especially the huge beautiful outdoor garden with glass roof. However, it is very badly maintained. The room is dirty, especially the bathroom is filthy. The air con doesn't work, even open the patio door at night, the cool air doesn't really cool down the room and the air is stuffy.

Stayed 4 nights in Jul 2017

10/10 Excellent

George, CA

25 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique decor and surroundings

It is one of a kind, definitely to be experienced. It is the high end hotel in the region, though it may change in the near future with several new constructions going on.

10/10 Excellent

MAURICIO

29 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel to visit Jiuzhaigou

The hotel is impressing, the decoration of rooms are wonderful. The personal does not have a good level of English language and is difficult to communicate. Breakfast is wonderful because it has windows to a forest...The personal is kind and nice. The Jiuzhaigou park is the most beautiful you can ever see...staying in this hotel is perfect for this visit. Try to stay at least 2 nights.

10/10 Excellent

Jayoung

22 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place where you can find serenity

It's considered to be the best hotel in the area. The view from the hotel and amenities are super amazing. Even tho its far from the airport and far from most of the tourist spots, you can still have an awesome stay here.

2/10 Terrible

Ethel

1 Nov 2016

Liked: Property conditions & facilities

Disliked: Staff & service

A hotel that spoilt my holiday

This must be the worst hotel I have ever stayed before. The service is very bad throughout everywhere in this large hotel! Upon arriving at hotel doorstep, male staff (doorman, porter) could not be bothered to help with our luggage nor welcome greeting nor simple guidance to the concierge. On morning of check out, called reception to ask for porter help with luggage from room, were told no staff available. At check-out counter only one staff struggling to attend to guests. She looked so tired and could not be bothered to answer questions from hotel guests. Standard of food and service at restaurants poor and real disappointment after a great day of sightseeing outside. Especially the Chinese restaurant which serves the tasteless and pathetic looking duck soup (to be exact, scraps-of-duck bone soup) at Rmb500 plus is a real rip off. I really regret booking 3 nights stay in this hotel. The experience is so bad I probably will never book another InterContinental Hotel again.

2/10 Terrible

Verified traveller

31 Oct 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a disappointed stay comparing to other Intercontinental Hotel I stay before. The condition of the room is very run down. Next, upon my checking, I show the receptionist and the supervisor my confirmation with Hotel.com, the room is totally paid. They have taken 4 days not able to verify. And ask me to verify with the agent instead. This is totally not accepted. Told the Duty Manager 19 Oct. that I refuse to pay, they have to verify. I left the hotel, however they call me up, and confirm the room is paid.

10/10 Excellent

michelle, san diego

16 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beatiful hotel spacious room

Large room has a separate lounge area a few steps down from sleeping area and balcony. Large window with forest view. Lovely Tibetan decor low key luxury. bath has shower only. The hotel has spa pool w paid entrance. Buffet has many choices. The main area is noisy with many stores shopping stands,even though it's location is kind of isolated but it is self contained with. Small grocery and clothing store. The only thing I don't like is the high brocasting song in almost all the common areas. Too noisy for my taste. Room is my best resting place, down comforter very comfortable. It was a bit hard to locate the Checkin counter, not obvious. Staff are all very Friendly and helpful. Thoroughly enjoyed the stay. Our flight was delayed 6 hours. One tip is don't prepay at orbitz. If the payment is due at hotel then the hotel can delete the stay. If it is prepaid at orbitz then it is up to orbitz. But the booking was not cancel able till 48 hr before arrival. So we could lose the night if we could arrive. The flight to jiuzhaigou airport is frequently delay or pull back due to weather condition. Mid day flight is usually more reliable.

6/10 Okay

ph

23 Aug 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jiuzhaigou Hotel

Brilliant building in a spectacular mountain setting with lovely rooms. The standard of English in the hotel staff was poor to non-existant. We went with my son who speaks excellent Chinese and without whom we would have been stranded. Our first bedroom toilet was blocked so we changed room but nobody told anyone so we were accused of being in the wrong room. The hotel would not let me use my credit card to post bills to my room so we paid cash. The air on did not function in any of the three rooms we had. Lights didn't work and the cleaning staff were hopeless. Plastic bags and crisps under the sofa cushions and black mouldy shower mats. Vacuum cleaners are not used except in severe cases so the rooms are not clean under foot. The breakfasts were good though the bar/restaurant food was poor. The Sichuan restaurant food was unreservedly exquisite but no order there was delivered correctly. The hotel is 13 miles from Jiuzhaigou park and the traffic through the town is chaotic. The taxi arranged for the return fare to the park was 150 Kwai and the airport 40 miles away was 260. We though both of these quite reasonable. We loved the area and all of the Tibetan influence. The hotel was a brilliant design and with accomplished staff would be brilliant. After initial disappointment we still had a good time and finding somewhere better in the area would be hard.

8/10 Good

Verified traveller

30 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bing

16 May 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maya, China

28 Dec 2015

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Interesting stay

This hotel sits inside a huge glass dome, what makes it incredible with the snow and mountain views around. The problem is that the area was extremely cold when we visited and the hotel area wasn't heated (prob impossible as its a huge glass dome) and it was a nightmare. Hysterically cold, the restaurants are freezing which some people may think as part of the experience, for me it was a nightmare. Personally, I wouldn't go there in winter time.

8/10 Good

Verified traveller

3 Oct 2015

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

Overall, the property is beautiful. However, they need to improve on both housekeeping and room service. Our food came luke warm/cold.

6/10 Okay

James, Burke

14 Jun 2015

Not convenient to JiuZhaiGou Park (nor the airport

I came to JiuZhaiGou to go to the National Park -- which is great, BTW, and is probably why most people come to this area of China. The problem is that the Park is at some distance from the airport, so the obvious choice is either to stay near the park or near the airport. As I often do, I went to Hotels.com to book a room. Only two were listed, and I chose this one, because the blurbs made me think it was near the airport ("airport shuttle", etc.); it's not. In fact, I do not know why a hotel would be located where this one is, convenient to neither the park nor the airport -- except that this hotel is a "resort", meaning, presumably, that there's stuff to do on the premises. There's not, except for a swimming pool, and three or four very mediocre restaurants. Hotels.com should sign up a couple more hotels either near the park or on the way from the airport. (Also, because GoogleMaps, along with all other Google things, is blocked in China, I could not find accurate and useful information about the locations.)

6/10 Okay

Verified traveller

13 Jun 2015

Liked: Cleanliness, staff & service, room comfort

The best available but lacking

Hotel is pleasant but even in June is was very cold in the restaurants. Food was mediocre especially given the price but there is little choice available nearby. Quality of food at breakfast was poor even Chinese selections. Dinner buffet not much better Nice job with garden interiors;very large hotel. Excellent massage. Great views of snow capped mountains.

10/10 Excellent

Brian, Washington, DC, USA

2 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice secluded location

The hotel is set back from the road quite a bit, you would not know that it's there. It would have been nice to have clearly marked trails for visitors to walk around the vicinity of the hotel, for example down to the shallow lake by the road, but there appears to be none, and the assumption is that people are transported around by vehicles.

6/10 Okay

Chenyu, Beijing, China

25 May 2015

Not up to the IC standard

Bad things: First, breakfast is bad. There is no table setting. We have to ambush a server in order to get clean utensils. Food is nowhere near the western standard for a 4-star hotel breakfast. I can see that the hotel tries to cater to the Chinese taste, but the food does not meet the Chinese standard either. Second, there is no good dining choices in the hotel. Since the hotel is located remotely, dining at the hotel seems to be the only choice. However, none of the restaurant is good. The soup at the Sichuan restaurant is not freshly made. The dinner buffet is overpriced. We had wine at the hotpot place, but the waitress only poured us a layer of wine in the glass. Have to be that stingy? We had to leave in the early morning on our last day, so we requested breakfast to-go. Guess what is in the box? A cold cheese sandwich, a mini muffin, cold bread, a milk, and an old orange. Third, the lack of training. When we checked in, none of the staff at the reception greeted us. They were minding their own businesses behind the counter. At other locations, staff are using Wechat on their phones at work. The staff at the buffet place double-charged our bill. People cut the queue in the reception and no one stepped in. This goes on and on. Fourth, poor facilities. Good luck on getting wifi connection at 8PM. No TV signal in the early morning and late evening. Wrong english translation in the elevator. When did people from IC pay their last visit to this hotel?

10/10 Excellent

Isabelle, Singapore

27 Apr 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Enjoy the stay! However I am surprised that broken bowls & plates are served in their restaurants! The food served over breakfast and room services are cold... Do improve in the dining.

4/10 Poor

Verified traveller

10 Apr 2015

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Mixed emotions.

The hotel is very nice, it has great views and good size rooms. However, the rooms were dirty. My kids room had a very dirty carpet, very obvious that it had not been vacuumed. In our room, the bathroom was disgusting. The wall near the toilet was stained, the trim around the bathroom's mirror had old stains of toothpaste. Very dirty bathroom. The breakfast buffet had a small selection of western food, but if you like Chinese food for breakfast, there is plenty of that.

8/10 Good

Monica, Miami

2 Mar 2015

Liked: Cleanliness, staff & service, room comfort

VERY COLD INSIDE!!!

The hotel was extremely cold (except for the rooms). You do not expect to get to your hotel tired and with very nice installations but cannot walk around and really enjoy because it is as cold as if you were outside!. The hot prsing should not be charge. The stores were over expensive. The hotel is very nice and rooms are beautiful and comfortable. Love the shows, although again could not stay and watch them all because I was cold. At the end I expect to get my 4 layers and jackets when I walk in my hotel and relax. The rest was very good including the food. (LOVE HOT POT!)

6/10 Okay

Verified traveller

18 Oct 2014

Liked: Cleanliness, room comfort

10/10 Excellent

Chris, New York

5 Jul 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property

Located in the woods of Jiuzhaigou, you breathe the stunning air of the thousand-year forest right from the balcony of your room. The air and surroundings are absolutely amazing. The hotel is a 30 min drive from the entrance of Jiuzhaigou national Park, which is absolutely gorgeous! Be sure to visit the free shows in the enormous hall of the hotel, which contains a garden and some swans and ducks.

8/10 Good

Cecilia, NC

4 Jul 2014

Liked: Cleanliness, room comfort

Disliked: Staff & service

Best in the county, but not a real 5 star

Big hotel surrounded by beautiful scene. Far away from the Perserve, no shuttle, The only way to get the Perserve or other place is hiring a private chauffeur.

8/10 Good

James, College Station, Tx

1 Jul 2014

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful hotel but poorly managed

A beautiful facility but there were 2 things that made no sense to us. Even after providing our credit card as a security deposit (the room was already paid for through Expedia), the restaurants would not let us charge meals to our room number. This was most annoying. The hotel has a beautiful pool, hot tub area and saunas but the pricing makes no sense--128 yuan per person per day. just to go swimming or sit in the hot tub. As a consequence when we used it, there was only one other user. The fee should either be half that or the room rate should be a bit higher and include it as most other fine hotels. The above 2 things tell me that this hotel is mis-managed.

10/10 Excellent

Verified traveller

28 Apr 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

27 Apr 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel at a beautiful location. Excellent service!

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InterContinental Resort Jiuzhai Paradise, an IHG Hotel

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Similar properties

Hilton Jiuzhaigou Resort

About the area

Jiuzhaigou County

What's nearby

Getting around

Restaurants

About this property

InterContinental Resort Jiuzhai Paradise, an IHG Hotel

Languages

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services