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Neptune Ngorongoro Luxury Lodge

5.0 star property
All-inclusive lodge with full-service spa and sauna

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Suite | View from room
Property grounds
Reception
Suite
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Spa
  • All-inclusive
  • Parking included
The current price is €1,453
includes taxes & fees
2 Mar - 3 Mar

Room options

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Suite | Living area

Suite

Highlights

Furnished balcony or patio
Separate dining area
Fireplace
Air conditioning
Free rollaway/extra beds
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio

Ngorongoro Lodge member of Meliá Collection

  • Pool
  • All-inclusive
  • Spa
  • Parking included
9.0 out of 10, Wonderful, (2)
The price is €1,204
includes taxes & fees
13 Mar - 14 Mar
Ngorongoro Lodge member of Meliá Collection
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About the area

Map
Ngorongoro Crater, PO BOX 6222, Ngorongoro

What's nearby

  • Ngorongoro Crater - 1 min walk
  • Ngorongoro Conservation Area - 23 min drive
  • Lake Magadi - 43 min drive
  • Lerai Forest - 45 min drive
  • Karatu Playground - 51 min drive

Getting around

  • Lake Manyara (LKY) - 74 min drive

Restaurants

  • ‪Osterbay Bar - ‬42 min drive
  • ‪Ngorongoro Crater Lodge Restaraunt - ‬13 min drive

About this property

Neptune Ngorongoro Luxury Lodge

Luxury all-inclusive lodge
Game and wildlife viewing, a corner/local shop and a terrace are just a few of the amenities provided at Neptune Ngorongoro Luxury Lodge. Treat yourself to a body wrap, a body treatment or a facial at Mvua African Rain Spa, the on-site spa. The on-site Mediterranean cuisine restaurant, The Accacia Restaurant, offers breakfast, lunch, dinner and pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • A safari, a round-trip airport shuttle (surcharge) and a front desk safe
  • A computer station, luggage storage and tour/ticket information
Room features
All guest rooms at Neptune Ngorongoro Luxury Lodge boast comforts, such as fireplaces and premium bedding, as well as perks, such as air conditioning and separate dining areas.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Furnished balconies or patios, separate dining areas and electric kettles

All-inclusive details

This lodge is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

In-room minibar (all beverages included)

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Accacia Restaurant
  • The Zebra Bar

Things to do

  • Full-service spa
  • Game drive
  • Game viewing
  • Library
  • Outdoor pool
  • Safari
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Fireplace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Exploreans Lodge Ngorongoro
Exploreans Ngorongoro
Neptune Ngorongoro Luxury Lodge all inclusive
Exploreans Ngorongoro Lodge Ngorongoro Conservation Area
Exploreans Ngorongoro Ngorongoro Conservation Area
Ngorongoro Exploreans
Ngorongoro Exploreans Lodge
Ngorongoro Lodge Exploreans
Neptune Ngorongoro Luxury all inclusive
Neptune Ngorongoro Luxury
Neptune Ngorongoro Luxury Lodge Lodge
Neptune Ngorongoro Luxury Lodge Ngorongoro
Neptune Ngorongoro Luxury Lodge all inclusive
Neptune Ngorongoro Luxury Lodge Lodge Ngorongoro

Frequently asked questions

Does Neptune Ngorongoro Luxury Lodge have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Neptune Ngorongoro Luxury Lodge?

As of 28 Feb 2025, prices found for a 1-night stay for 2 adults at Neptune Ngorongoro Luxury Lodge on 2 Mar 2025 start from €1,452.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neptune Ngorongoro Luxury Lodge pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Neptune Ngorongoro Luxury Lodge?

Self-parking is free at this property.

What time is check-in at Neptune Ngorongoro Luxury Lodge?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Neptune Ngorongoro Luxury Lodge?

Checkout is at noon.

Does Neptune Ngorongoro Luxury Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Neptune Ngorongoro Luxury Lodge?

Yes, the property is all-inclusive.

Where is Neptune Ngorongoro Luxury Lodge located?

Situated in Ngorongoro, this all-inclusive lodge is 0.1 mi (0.2 km) from Ngorongoro Crater and within 12 miles (20 km) of Ngorongoro Conservation Area and Lake Magadi. Mandusi Swamp and Lerai Forest are also within 16 miles (25 km).

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Neptune Ngorongoro Luxury Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 39 reviews
Rating 8 - Good. 3 out of 39 reviews
Rating 6 - Okay. 1 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorie

Amazing property… staff was the best part of the vacation. Would definitely recommend
Stayed 1 night in May 2024

10/10 Excellent

Marla

This was a splurge reservation at the end of our ten days in Tanzania. What a treat that was-especially after struggling with Internet and other “missing” items at other properties. Everything about the Neptune property was first rate from the furnishings to the food to the convenience and the staff. Yes, the price point was higher than we normally spend but truly if you get what you pay for, the price seems justified. At Neptune we received what we paid for and then some!
Stayed 1 night in Sep 2024
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Christel & Patrick

Excellent Value for Money
This hotel is outstanding. The food, staff, and room was marvelous. My only wish is that it had a view of the crater but the surrounding view from our room was delightful.

10/10 Excellent

Haydee

Superb stay at Neptune!
We had a fabulous time and loved the special attention they give to their guests. They have thought of so many details to make you comfortable, including hot water bottle under the sheets at night! Super cozy as the weather was cold. Each suite had 2 fireplaces - very spacious with a great terrace. We are surely coming back to this one!
Stayed 4 nights in Nov 2022

2/10 Terrible

Irina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would say to anyone considering staying in this property think again, and move to another lodge unless you like to be harassed, kidnapped for 12 hours ( by locking the gate and not letting us go to Serenity four seasons till midnight when it was too late), Keeping me and my friend outside without a/c, food or water in the heat of Tanzania. Manager in Neptune Ngorongoro acted like he belongs to some criminal enterprises, thinking of nothing as racketeering, insults, threats, intimidations by sending his other gang members pretending to be police, causing my blood pressure skyrocket and nervous breakdown with crying all that time. Finally after reaching breaking point I started to fight back, by calling Expedia, American Embassy and other lodges in Serengeti where we were on the way to FOR HELP! This experience left a bitter taste about whole supposed to be nice vacation time across half of the world. I have been all over many continents, and seen good and not very, but in general hotels always trying to accommodate and resolve the problem. But this NEPTUNE NGORONGORO can't be even characterized ( the only things coming to mind is Torture chamber)

10/10 Excellent

Rachel

Stayed 1 night in May 2024

10/10 Excellent

Lorie

Stayed 2 nights in May 2024

10/10 Excellent

William Michael

MRTJ
Exceeded expectations. Property and service exceptional. Game drive Ngorongoro was over the top ! Saw NINE rhinos. A once in a lifetime experience
Stayed 2 nights in May 2022

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2022

10/10 Excellent

David

Stayed 3 nights in Feb 2022

10/10 Excellent

laurent

Très bel endroit
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

We had a great stay here. It is a bit rustic but comfy. Some of the furniture had staining and should be replaced. Food is the best part. Chef is very good. Amazing donuts and the best curry I have ever had. I do wish they had more games for kids ie checkers or cards. The staff is amazing. They work their butts off to make sure you are happy. Please tip them. You are a terrible person if you do not tip the service staff in Africa. I do not care what your country customs are. You tip in Africa.
Stayed 2 nights in Dec 2019

10/10 Excellent

Carla

Um sonho !!!
Estadia fabulosa, hotel lindo, atendimento fantástico, refeições maravilhosas . Amei !!! Superou todas as minhas expectativas!!!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Paola, Australia

Neptune was a paradise hidden in the middle of the forest. The facilities are well kept and looked after. The food was amazing. The service hands down was the best service we have ever experienced. The staff is happy to help and accommodate. They go above and beyond to make your stay an awesome experience! I would 100% recommend this hotel. We stayed for 3 nights and we wish we could have stayed longer. Joseph, Martina, Clara were great. The cleaning crew were superb! Restaurant staff was always happy with a smile on their face. If you arrange a tour through the hotel make sure you ask for Peter as your tour guide. He has an eye of an eagle and is humble and always happy!!! Thank you Neptune staff for making our stay one of the best we have ever had.
Stayed 3 nights in Apr 2019

8/10 Good

Dieter

Stayed 1 night in Aug 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Alberto

Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Laily, London

Wonderful stay!
The staff and service was excellent - every effort was made to make our stay as comfortable as ever. Nothing was too much for the staff who were friendly and welcoming. The lodge was of the highest standard and a pleasure to stay in. We didn't want to leave after our two days.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Probably the best hotels in the area; great food
The manager, Manish was exceptionally attentive and helpful. Food was very tasty and well prepared, which I didn't expect given that its all inclusive. It is hard to find truly great hotel and service in Tanzania, and this seems to be it.
This review was submitted before 2018 and has not been verified.

8/10 Good

Jürgen

Luxus mit Ausblick und mäßiger Kost
Absolutes Luxus-Resort in toller Natur. Großer Komfort, sehr freundliches Personal, gutes Nebenprogramm, das allerdings seinen Preis hat. Mäßige oldfashioned Küche, die Europa der 1960er Jahre imitiert und dadurch gehobene Kantinenqualität anbietet.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Gerardo, Mexico

Heaven in Ngorongoro
Top class service and flexibility. Excellent location and facilities Top food and drinks. Worth living there five to six days. Taylor made excursions. Great, great Manager and Chef. Enjoy the people working there, they go the extra mile to please you.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Chun

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ashley

5* Luxury Lodge next to Crater
We stayed here for one night during our honeymoon. The hospitality and service are the number one priorities of the general manager and staff. From the time they greeted us as our car arrived to the moment we left, every detail was taken care of. The rooms are large and immaculate with outstanding views from the porch, the lodge is well-decorated and the food is excellent. But what we will remember most is the friendliness of the general manager and staff.
This review was submitted before 2018 and has not been verified.

8/10 Good

Konrad, Braunschweig

Kurzer Weg zum "Krater"
In die Natur eingebettete geräumige landestypische Strohdachvillen . Die umgebenden Gärten auf oldenglisch gestylt .Achtung im August in den Villen sehr kalt ,da nur über kleine kaminöfen beheizbar .