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"The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel. "

"Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful "

"The property offered a welcome respite from the hustle of Tokyo. Getting there is easier via express train but not necessary. You don’t need to bring a lot with you because they provide extremely comfortable clothes, slippers, and even socks while you’re on the property. Same with toiletries. They have everything you could possibly need. Excursions are wonderful but not necessary if you’re going there to relax. The food is beautiful and nutritious. There are limited snacks and drinks...

"AmaZing!!"

"Thank you Nikko Hoshinoyado- we had a wonderful Japanese experience in Nikko and at the hotel. We are sorry we don’t speak Japanese, and that made little things challenging a bit. We wish we knew that for a best experience we should have booked dinner at the hotel because we did not find a single suitable place to eat within walking distance of the hotel (October 18, 2024). So we did not have dinner that night. Breakfast, on the other hand was fantastic. We also loved the Onsen experience....

"Good experience "

"one of my best places to stay in Japan so far, clean, ryokan experience, amazing Japanese breakfast, nice staff. definitely recommended "

"**FOR AMERICANS** This is the real experience and extremely authentic. If you are looking for a true traditional Japense onsen, this is for you. Also, be aware that this is not in Nikko proper - and a bit tricky to get to - you need to take a Tobu Nikko train from Nikko to Kinugawaonsen Station.Be aware that the staff speaks VERY limited English so try to communicate with them ahead of time to plan. They are so kind and helpful and will pick you up from the train station or take you to nearby...

"Dated but fine. Location was excellent "

"Feels very upmarket from the entrance all the way to the room. The Japanese room I stayed in felt extremely large; like a 5-star hotel in Tokyo. The washbasin area looks modern and is well equipped with amenities, including a face steamer. Separate toilet is large. Bathtub is deep for a good soak with a nice view of the outside. Parking is limited in front so you need to drive further in or up the slope. May be inconvenient if you are alone with heavy luggage and arriving late. Some of the...

"Extremely remote (nearly a 3 hour bus ride from Kinegawa Onsen Train station into the winding mountains) which was both an adventure and unnerving. Made to feel like a foreigner with little help in understanding the cultural norms as a newcomer to the onsen experience. The in-suite onsen option was incredible, providing both privacy and ability to enjoy the experience as a newcomer free of the "ritual" imposed but not well explained for use of the public hot pools. Hatcho No Yu was...

"This place is falling apart at the seams. The property is old and musty with bugs. The food was passable but it’s one of very few choices in the area. The onsen bath takes literally hours to fill (8-10 inches per hour) and the location is so remote it takes several trains which run once an hour at most. Staff are lovely but avoid this place!! "