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Paradise Hotel And Resort

3.5 star property
Family-friendly hotel with free local area shuttle and bars/lounges

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Paradise Hotel And Resort

Exterior
Point of interest
Aerial view
Point of interest
Outdoor banquet area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, Garden Area

Standard Room, Garden Area

Standard Room, Garden Area

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Pillow-top bed
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Furnished balcony or patio
Separate dining area
Heating
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Queen Elizabeth Avenue, Norfolk Island, 2899

What's nearby

  • Slaughter Bay - 4 min drive
  • Kingston and Arthur's Vale Historic Area - 4 min drive
  • Norfolk Island Botanic Garden - 4 min drive
  • The Arches - 5 min drive
  • Emily Bay Beach - 6 min drive

Getting around

  • Norfolk Island (NLK) - 6 min drive

Restaurants

  • ‪The Olive - ‬13 min walk
  • ‪The Bowlo Bistro - ‬17 min walk
  • ‪High Tide Kitchen - ‬18 min walk
  • ‪Golden Orb - ‬19 min walk
  • ‪Chinese Emporium - ‬8 min walk

About this property

Paradise Hotel And Resort

Family-friendly hotel near Emily Bay Beach
Located close to Kingston and Arthur's Vale Historic Area and Slaughter Bay, Paradise Hotel And Resort provides a terrace, mini golf and a coffee shop/cafe. Adventurous travellers may like the cycling at this hotel. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, The Garden, offers breakfast, lunch, dinner, light fare and al fresco dining. In-room WiFi (surcharge), with a speed of 50+ Mbps, is available to all guests, along with a garden and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Full breakfast (surcharge), a free local area shuttle and bike hire
  • An outdoor tennis court, express check-out and coffee/tea in reception
Room features
All 50 rooms have comforts such as laptop-friendly workspaces, as well as amenities such as WiFi.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Furnished balconies or patios, wardrobes/cupboards and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 25 per stay)
  • In-room WiFi speed: 50+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: WiFi (AUD 25 per stay); free wired internet
  • WiFi in public areas has a 1-device limit

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Free area shuttle up to 2 km
  • Area shuttle
  • Beach shuttle (surcharge)
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: AUD 18 to 28 for adults and AUD 9 to 14 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Garden
  • The Garden Bar

Things to do

  • Bicycle rentals
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 10 AM; check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for AUD 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay (for stays between 1 January and 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 18 to 28 for adults and AUD 9 to 14 for children
  • Fee for in-room wireless Internet: AUD 25 per stay (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per stay (1-device limit, rates may vary)
  • Airport shuttle fee: AUD 30 per person (return)
  • Airport shuttle fee per child: AUD 30 (return)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Paradise Hotel & Resort
Paradise Hotel & Resort Norfolk Island
Paradise Norfolk Island
Paradise Resort Hotel
Paradise Hotel Resort Norfolk Island
Paradise Hotel Resort
Paradise And Norfolk Island
Paradise Hotel And Resort Hotel
Paradise Hotel And Resort Norfolk Island
Paradise Hotel And Resort Hotel Norfolk Island

Frequently asked questions

Does Paradise Hotel And Resort have a pool?

Yes, this property has an outdoor pool.

Is Paradise Hotel And Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradise Hotel And Resort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Paradise Hotel And Resort?

Check-in start time: 10 AM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Paradise Hotel And Resort?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Paradise Hotel And Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM-5:00 PM at scheduled times. A fee of AUD 30 per person applies.

Where is Paradise Hotel And Resort located?

This family-friendly Norfolk Island hotel is located near the airport, within 3 mi (5 km) of Slaughter Bay, Kingston and Arthur's Vale Historic Area and Emily Bay Beach. Headstone Reserve and St Barnabas Chapel are also within 6 mi (10 km).

Paradise Hotel And Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and very helpful. Room comfortable and clean, but a bit cold.
Stayed 4 nights in Sep 2024

10/10 Excellent

Domenic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
First time at this hotel and it’s was great very clean and very helpful staff. The only thing is the need free Wifi.
Stayed 3 nights in May 2024

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was not as clean as it could have been, loose tiles in the bathroom had bugs crawling in and out, cobwebs everywhere under counters and benches, needs a bit of Reno and care.
Stayed 7 nights in Feb 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet, clean rooms, helpful staff. Restaurant does good meals, the fish was gorgeous. Would stay again👍
Stayed 6 nights in Jul 2023

6/10 Okay

Teresa M

Stayed 6 nights in Apr 2023

10/10 Excellent

Susan Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Staff very friendly and super helpful. Room a good size for a week stay. Comfy bed and clean facilities.
Stayed 7 nights in Mar 2023

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. Welcoming and personal. Hotel suffers from shortages seen over Norfolk in terms of staffing, produce and variety. Great range of tours and activities can be organised with no trouble. Most tour groups are over 70's so don't think this is a hotel with lots of kids around. Clean, good rooms, but it's staff like Tahni and Sam who will make it feel like home and you a favourite long distance family member.
Stayed 7 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely pool view room which would have been great in summer. There is no heating in the rooms in this hotel. It does not get too cold at night but there is also no air conditioning for the summer, only ceiling fans. That may be enough as the weather is temperate in the summer too.
Stayed 2 nights in Jun 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Spoilt
The staff made my stay so enjoyable, nothing was a problem, from the "Princess" on reception (tour bookings), Karina Manager( best sights to see and people to talk too), and Sam (bar and dinning duties). Thank you
Convicts Dinner
Stayed 7 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located close to main part of town. Amenities were great
Stayed 4 nights in Feb 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norfolk
Quiet, clean, good breakfast, nice helpful staff, spacious comfortable rooms & nice pool
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A VERY COMFORTABLE ROOM, FRIENDLY, HELPFUL STAFF. WHAT MORE COULD YOU WANT,.
Stayed 6 nights in Jan 2019

10/10 Excellent

Joy, Gold Coast NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very handy to attractions and town. Would definitely stay there on future trips to Norfolk.
Stayed 8 nights in Jul 2018

8/10 Good

Sally, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and relaxing place to stay
I stay at this Resort for 5 nights and if I returned to Norfolk Island I would stay there again. The Staff are very friendly and the whole complex is very clean.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location quiet
staff very friendly and helpful restaurant excellent cooked up a heap of fish i caught no problem
Stayed 8 nights in Jan 2018

8/10 Good

Sue, Waikato NZ

Liked: Cleanliness, staff & service
Easy walk to shops
Clean and tidy, nice pool. Friendly staff and easy walk to shops and restaurants,
Stayed 5 nights in Dec 2017

8/10 Good

Claire, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and cheerful
Paradise Hotel is currently undergoing renovations to their deck & balcony area to increase the seating capacity of their restaurant, Le Perouse, for functions The staff are exceptionally helpful and friendly The pool isn't heated but for us Melbournites was plenty warm enough to swim in Rooms have a microwave, water jug & glasses, wine glasses, tea & coffee making facilities and a small fridge. Also an iron & ironing board and plenty of spare linen No heating or cooling in the rooms but you'll find 20 - 24 degrees to be quite pleasant and there is a ceiling fan and a spare blanket Laundry facilities available for $3AUD per load, a washing line out the back and plenty of books to read or swap Well stocked games room & DVDs, DVD player & TV in room with local free to air stations Bingo on Monday nights Airport shuttle pickup provided free of charge and the hotel itself is a short walk into town, situated next door to the Hilli Goat restaurant and the Cyclorama. The Queen Victoria Diamond Jubilee Gardens are on the same street and worth a visit Overall, loved our stay and will be back one day Wishing the owners every success for the future :) From the two young(ish) female backpackers who the whole island thought were mental
Stayed 6 nights in Dec 2017

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Too much noise
Alarms going off in room next for 3 nights at midnight. Owner using buzz saw at 8am. When complained about noise, staff said owner would ring but he didn't bother.

2/10 Terrible

Allison, QLD Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
We really enjoyed this holiday tremendously, the bed and the relaxing chairs were very comfortable, the room clean and the staff were fantastic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to town, Jolly Rogers and some of the sights.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good facilities in excellent quiet garden
The staff were really excellent- pleasant and very informative. They MADE the stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
everything closed
Our checkin was very good. With a welcome drink and a very good receptionist we were easily checked in. Our room was excellent and very clean. The restaurant was very disapointing, It was only open if there were enough guests and it closed on New Years Eve and New Years Day ! We ate in there once and it was just quick fried food, the salad was looking like it had been around the kitchen all day (going brown). Some of the staff (restaurant in particular) were not on the ball. They seemed like they did not want to be there and did as little as possible, no interaction with guests.

8/10 Good

Jenny, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel handy to all amenities.
We had an amazing time on this gorgeous island. Spectacular scenery, great snorkelling and fascinating history.