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"The staff were very Happy to help 😊 😀 "

"My recent stay at this hotel at Leonardo Hinckly exceeded all expectations. I booked 4 rooms with 5 kids and 7 adults for Oct half term. From the moment I stepped into the elegant lobby, I was greeted by the most attentive and professional staff. The front desk team, particularly during check-in, demonstrated exceptional hospitality with their warm smiles and efficient service. Special shout out for Annmarie & Lizzie manager!! The housekeeping staff deserves special recognition for maintaining impeccable cleanliness throughout the property. Our room was spotless, with crisp, fresh linens, gleaming surfaces, and meticulously cleaned bathroom fixtures. The attention to detail was remarkable – from the perfectly arranged toiletries to the streak-free mirrors and windows. What truly sets this hotel apart is the staff's genuine commitment to guest satisfaction. Whether it was the concierge providing local recommendations, the room service team's prompt delivery, or the housekeeping staff's thorough daily cleaning service, every interaction was marked by courtesy and professionalism. The common areas, including the restaurant, fitness center, and hallways, were consistently well-maintained and sanitized. I highly recommend this hotel for both its outstanding service and exceptional cleanliness standards. The staff's dedication to guest comfort and the immaculate condition of the facilities make this establishment a standout choice for any traveler. "

"Very comfortable and clean, staff very friendly"

"Good"

"Lovely staff and quiet bar area for a relaxing drink in the evening. "

"Love this hotel its where i met up with my partner for the first time a year ago and now we are married so wanted to come back as lovely memories as we live in Bristol now...Always nice and clean and staff are lovely and friendly and very helpful...Breakfast was lovely and included in the price so that was a bonus...We couldn't get over the size of the bed wow it was like a double kingsize definitely alot bigger than the first stay..Overall a lovely stay again and this is our favourite hotel in Northampton when we visit so will definitely stay again and again..Fully recommend "

"Very good. No problems. "

"Staff were impeccable."

"I can’t fault our stay. The welcome was super friendly and helpful, the rooms were clean, tidy and spacious. The breakfast had lots of choice. All staff were super friendly and helpful. Pool staff were very helpful. Nice pool and gym. "