6/10 Okay
Phil C., Manchester UK
7 Jul 2016
Lovely, comfortable clean apartment, excellent view. Communication with host was extremely poor.
We had a very enjoyable stay in Eggen which is a beautiful location, well placed for both high and low level walking. The city of Bolzano is well worth a visit.The apartment was spacious, clean and well equipped. The view from the balcony was excellent. However, the host was away for the week and had left her teenage son in charge. He was extremely pleasant but spoke only German and therefore was unable to communicate with us. We could not get queries answered and found this frustrating. We tried to phone the host when we arrived in the village, as per instructions, to meet us and show us to the farmhouse but got a text back saying she was in the cinema. She made no effort to contact us at any time. The road from the village to the farmhouse was closed during the week of our stay due to workmen laying fibre optic cables. There was a notice in the foyer informing guests of this but it was in German, no effort was made to provide information in English for guests. I believe that the majority of guests are German speaking and have no problems but if the host wants to attract English speaking guests she needs consider their communication needs.
Phil C.
Stayed 7 nights in Jun 2016