Oberterzen Holidays

The young man at the desk was polite, friendly and helpful. There was a medical emergency with another couple and we went to the desk to call an ambulance. He was very prompt and called for help and managed the situation. Unfortunately the man died of a heart attack in his room. The tall woman at the desk was unfriendly with a smile. If not for her I would have given the service 4 stars. There was a basket of candy and a cake with a knife at the counter and NO sign saying there was a charge. So we had a candy bar and and one slice of cake and through video surveillance, she told us the next day we had to pay for those items. On our departure then next morning, we were changed for a cup of coffee. In America those are always complimentary! I do not recommend Harry's Home. This place is no where near the uptown area of Zurich and you must use an expensive taxi or the tram that does stop in front of the hotel. We took the tram and had to switch to a train to get to uptown. Very confusing not knowing what platform to be on to get back so we relied on others to help use navigate.

Beautiful location and view, great breakfast fresh, nice owners Bus stop nearby like 1 min walk, 20 min bus ride to main interlaken. One negative pillows a little flat but not that big of a deal

beautiful view of the mountains. NOT in town but a 10 minute walk to town on a path. free bus service upon checkin but walking back from town would not be for the elderly. the staff were very nice and helpful and check in was quick. especially good if you make your own food/ nice shared areas and porch. more outside areas to relax would be nice and perhaps a bar.

Wengen is a wonderful home base for exploring the area, you are closer to Jungfrau to get there early before the crowds. We loved the nearby restaurants. The Mannlichen gondola is incredible, a must-do when staying in Wengen. The staff were professional and the breakfast was superb. Our bed was quite comfortable. The hotel is just across from the train station, so an easy walk. We would stay there again.