Ocean Ridge Estate Holidays

I want to start of by sharing that I went to this property last year, same time of year Nov, 2023, and I loved it which prompted me to go again this year. Now this trip I had a much different experience and I do not believe I will be revisiting. Upon checkin I was not even greeted with a drink. The front desk seemed tiered and overworked. I would call for towels and room service but I couldn’t reach anyone on the phone for hours. I didn’t get mini fridge re stock until I asked for it despite my room NOT being on DND. The restaurants could not all open due to what was a clear over capacity resort with not enough staff to cover all areas / restaurants. The beach / pool chairs looked aged and some even appeared moldy which seemed like a drastic change in just one year. Over all I am grateful to have made the most of my trip and enjoyed my over all stay, however I would highly recommend more staff considering more people are now traveling. And unfortunately 2 of 2 for me.

It was a soft launch so everything wasn’t open I wish that was advertised before booking. The room service was a fee and I’ve never paid that at any all inclusive adults only. Food was cold. I felt like they catered to the white guest a little more than us. Overall it was cute and I probably won’t go back. I also wish we had more Jamaican dishes rather than American. The spa price changed and wasn’t what it was advertised to be. The massage was good but I think they need to regroup on whats included in them and hopefully when it opens the whole spa will be open.

Everything was immaculate! Will be back

I liked the massage provided by Brenda

We recently stayed at the Grand Palladium Lady Hamilton Resort for our anniversary, and I wanted to take a moment to express how much we enjoyed our experience. The stunning beaches, beautifully maintained grounds, and the warm kindness of your staff made our vacation truly special. As Signature Guests, we felt very welcomed and appreciated, especially with the thoughtful touches provided during our stay. Our rooms, complete with the luxurious tub and outdoor shower, were a highlight that added to the relaxing atmosphere. We loved it!