6/10 Okay
Patricia
Travelled with group
21 Jan 2025
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
One night stay.
Positives: Greeted enthusiastically and given overall information. Owner/manager carried heavy suitcases upstairs. He had me take a picture of codes and passwords. Stored our suitcases with no problem. Could control temp in the room. Walking distance to mall and marketplace.
Negatives: Room contains only a bed. No other furniture. Not a big deal. Returned at 9:30 to our separate rooms to take a shower. Both of us had no body wash and shampoo - bottles were empty. Used small abrasive bar of soap on sink not meant for bathing. Then, with dripping wet hair, no hair dryer (advertised on website) in room. Only security person on duty, so went to bed chilly even though I turned the air down. (I now have a wicked head cold and sinus infection, and I know this night is the reason.) LOTS of noise all night. Entrance is located in a parking lot. Motorcycles revving up twice during the night, and a siren that stayed on for at least ten minutes. Very restless sleep.
Most disappointing: I asked to speak with the owner/manager the next morning privately, as there were guests in the lobby. Asked about body wash and shampoo - answer: he would tell housekeeping and said I had a bar of soap. Asked about hair dryer - answer was that I should have asked for one. Asked me if I wanted one now. (On our way to airport - not helpful) Told me I could have called him, but I never got any number. No attempt to offer us any compensation. Did not seem concerned at all. Disappointed.
Patricia
Stayed 1 night in Jan 2025