Orobie Bergamasche Regional Park Holidays

Enjoyable stay, friendly staff great location

Nice place and nice staff. Had to pay for sending a jacket they had, without my knowledge, offloaded from the inside of the car, not trunk, and hanged it in a closet. Would have been nice for them to pay the transport but OK.

Great location, smart hotel, neat and clean and has the basic amenities for a pleasant, comfortable and enjoyable experience with friendly and welcoming staff.

The free shuttle bus to the airport is a great service, but we didn't realise how important it is to book spaces in advance until after the reservation was complete. The hotel facilities are very good, and the restaurant staff is extremely helpful. However, the restaurant gets very busy in the evenings and as there is not enough staff the service can be too slow. although the reception staff is very friendly, all the requests I made (a couple of coat hangers, the courtesy bottle of water, etc), which were promptly confirmed, were never delivered. Finally, the cleaning service was disappointing: one day we didn't have a bath towel, the next we didn't get a floor mat, and there were no hand towels on the following day.