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Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property
Suburban Gatineau hotel in Aylmer with a full-service spa

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Body treatments, hot stone massages, deep-tissue massages
Exterior
In-room safe, desk, laptop workspace, free cots/infant beds
Restaurant
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is €104
includes taxes & fees
1 Dec - 2 Dec
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3

What's nearby

  • Kōena Spa - 4 min walk
  • Canadian War Museum - 8 min drive
  • Ottawa Hospital Civic Campus - 8 min drive
  • Parliament Hill - 9 min drive
  • Casino du Lac Leamy - 11 min drive

Getting around

  • Bayview Station - 7 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪La Cage - ‬7 min drive
  • ‪Tim Hortons - ‬5 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Luxury hotel near Kōena Spa
Located close to Canadian War Museum and Ottawa Hospital Civic Campus, Château Cartier Hotel & Resort, Ascend Hotel Collection provides a golf course, a corner/local shop and a terrace. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and a restaurant with golf course views. Indulge in a massage, a body treatment and a facial at Koena Spa ($), the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a hair salon.
Additional perks include:
  • Free self-parking
  • Full breakfast (surcharge), meeting rooms and a 24-hour front desk
  • Luggage storage, coffee/tea in reception and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 125 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17,997 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2025-08-31

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Is Château Cartier Hotel & Resort, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Château Cartier Hotel & Resort, Ascend Hotel Collection?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Château Cartier Hotel & Resort, Ascend Hotel Collection on 1 Dec 2024 start from €103.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Self-parking is free at this property.

What time is check-in at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Check-in start time: 4 PM; check-in end time: noon.

What time is check-out at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Checkout is at noon.

Where is Château Cartier Hotel & Resort, Ascend Hotel Collection located?

Located in Aylmer, this luxury hotel is steps from Kōena Spa and within 6 mi (10 km) of Canadian War Museum and Rideau Canal. Ottawa Hospital Civic Campus and Parliament Hill are also within 6 mi (10 km).

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 74 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
It's mid. I thought that it would be a cute place for a romantic "staycation" but it's not really (actually I made a special request and it was handled awkwardly). I didn't intend to go to the spa, but I find it weird that a hotel would have a massive separately-run spa without a pool that hotel guests can access. The whole place smells like chlorine up to the hallways in upper floors (and the parking is mostly full of spa visitors). We couldn't even get the shower water hot before bedtime; it's weird being shivering cold with a giant hot tub outside your window. Decent parking situation, I guess; a nice quiet location which is not-too-far from the city. But I wouldn't recommend it.

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We showed up late for the spa between 5 and 6pm and we were told by the spa personnel that we would have access to the spa in the morning between 9am and 12pm. We did not request this, the spa told us this information. In the morning they denied me access to the spa, when I only wanted to use it between 11am and 12pm? Brutal service!!! Makes no sense to treat a customer like this, the spa loses nothing!
Stayed 1 night in Nov 2024

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Gave me a double bed my husband and I are so cramp
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charanjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Spa
Stayed 2 nights in Oct 2024

8/10 Good

Fotios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa, Kingston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and spa had everything we needed for a friends getaway. So convenient!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ginette

Liked: Property conditions & facilities
spa
Stayed 2 nights in Oct 2024

8/10 Good

Thi Ngoc Lieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Ken

Stayed 4 nights in Sep 2024

8/10 Good

Richard

Liked: Property conditions & facilities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Herbert E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

jihad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

figeo

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

jay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought it was a great stay, spotless room and washroom. restaurants were pretty good, spa was maybe a bit too busy. Will stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ubaldo

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was outstanding. We will be back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anahita

Travelled with family
Liked: Amenities
The only concern was the parking lot was overcrowded and not easy to get a spot
Stayed 1 night in Sep 2024

4/10 Poor

Justin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again. Realistically, this place was more like 25 minutes from Ottawa and a headache to get to. Spa is expensive for what it is, there are better and cheaper options closer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2024

8/10 Good

Jean Pierre

Stayed 2 nights in Sep 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine, the best part is the spa! Prices for room varies from one day to the next ,,
Stayed 1 night in Sep 2024