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Crowne Plaza Gatineau-Ottawa, an IHG Hotel

3.5 star property
Riverfront Gatineau hotel in Hull with a fitness centre

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Photo gallery for Crowne Plaza Gatineau-Ottawa, an IHG Hotel

Lobby sitting area
Fridge, microwave, coffee/tea maker
Suite, 1 Bedroom, Non Smoking, City View | Private kitchen
Suite, 1 Bedroom, Non Smoking, City View | Bathroom
Suite, 1 Bedroom, Non Smoking, City View | Private kitchen

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Room options

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includes taxes & fees
20 Dec - 21 Dec
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About the area

Map
2 Montcalm Street, Gatineau, QC, J8X 4B4

What's nearby

  • Canadian Museum of History - 17 min walk - 1.4 km
  • Canadian War Museum - 17 min walk - 1.5 km
  • Parliament Hill - 4 min drive - 2.7 km
  • Casino du Lac Leamy - 4 min drive - 3.4 km
  • Byward Market Square - 5 min drive - 3.7 km

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Soif Bar À Vin - ‬5 min walk
  • ‪Clandestin, Cuisine creative - ‬8 min walk
  • ‪Le 138 Sandwicherie - ‬5 min walk
  • ‪Le Cellier - ‬5 min walk

About this property

Crowne Plaza Gatineau-Ottawa, an IHG Hotel

Hotel near Gatineau Park
Located close to Canadian War Museum and Canadian Museum of History, Crowne Plaza Gatineau-Ottawa, an IHG Hotel provides a hair salon, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks include:
  • An outdoor pool
  • Breakfast (surcharge), valet parking (surcharge) and express check-out
  • A reception hall, a 24-hour front desk and a computer station
  • A water dispenser, a lift and wedding services
Room features
All 225 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Fridges, coffee/tea makers and heating

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 24 per night)
  • Valet parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per stay
  • Service fee: CAD 3.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CAD 24.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Crowne Plaza Gatineau Ottawa an IHG Hotel
Crowne Plaza Gatineau-Ottawa, an IHG Hotel Hotel
Crowne Plaza Gatineau-Ottawa, an IHG Hotel Gatineau
Crowne Plaza Gatineau-Ottawa, an IHG Hotel Hotel Gatineau

Frequently asked questions

Does Crowne Plaza Gatineau-Ottawa, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Gatineau-Ottawa, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?

Self-parking is available for CAD 24.00 per night. Valet parking is available for a fee. Limited spots are available.

What time is check-in at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?

Check-in start time: 4:00 PM; check-in end time: 4:00 PM.

What time is check-out at Crowne Plaza Gatineau-Ottawa, an IHG Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Crowne Plaza Gatineau-Ottawa, an IHG Hotel located?

Located in Hull, this hotel is within 1 mi (2 km) of Gatineau Park, Canadian Museum of History and Canadian War Museum. Rideau Canal and Supreme Court of Canada are also within 2 mi (3 km). Pimisi Station is 20 minutes by foot and Lyon Station is 26 minutes.

Crowne Plaza Gatineau-Ottawa, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 289 out of 1000 reviews" "
Rating 8 - Good. 425 out of 1000 reviews" "
Rating 6 - Okay. 170 out of 1000 reviews" "
Rating 4 - Poor. 78 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Kelvin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Hottub and sauna were not available.
Stayed 1 night in Nov 2021

8/10 Good

maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and bilingual hotel staff. King size bed. Clean room.
Stayed 1 night in Mar 2020

2/10 Terrible

Onofrio

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing exciting about this property...area is in a dead location and hotel needs a major renovation including new mattresses for the beds!!!
Stayed 2 nights in Mar 2020

2/10 Terrible

Scorpion, Montreal

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
Hotel needs a major upgrade...still stuck in the late 70’s!!! Plus it’s in a dead location , lobby was also dead...no sign of life!!!
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel has a beautiful entrance and the rooms are clean. Our television did not work we asked at the front desk no one came to fix. The hot tub was out of order the tile around the pool was very slippery. The 21$ was a real guessing game to find.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The cleanliness was ok. The hotel is under construction, so none of facilities work. Isn’t worth the money paid for it.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location made it easy to cross the bridge to Ottawa. The restaurant dinner buffet was delicious. The staff were courteous and extremely professional. The only thing I noticed was the hallways and my room had not been vacuumed in a while.
Stayed 2 nights in Feb 2020

6/10 Okay

Alena

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
My room was left without cleaning for 2 days Breakfast was horrible Staff are careless
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room and the view was nice. Had to pay for overnight parking and had to park at the lower level of the parking garage. Overall the hotel is very nice and the staff was friendly.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location, lovely clean room.. no room service and no restaurant or bar in the evening. Won't stay again :(
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel the room was very spacious and clean. I love that parking is included and was super easy to use. The front desk people were terrific and friendly
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, arrived late and received great service. Room was very quiet
Stayed 1 night in Jan 2020

2/10 Terrible

Dennis

Travelled with family
Disliked: Staff & service
Admittedly I was disappointed upon arrival after traveling 10 hours from New York to be informed that there is no breakfast as was advertised on their website. Which was included as part of my payment, this was very deceptive and having to leave the hotel looking for breakfast especially when you are not in familiar territory.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Lexie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Mohamed

Business traveller
Disliked: Cleanliness
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019