Ouei San Hotels

"The staff was the best. Super helpful and very nice. Best stay in Vietnam!"

"Good buffet breakfast and staff serving 👌 the staff made me scrambled eggs straight away after i requested for one. 10/10"

"We were only at the hotel one day/night so we didn’t have much time to take advantage of the hotel and its amenities… but from the little we experienced everything "

"Room was clean and the reception staff was very helpful and it's in a good location"

"I didn’t use the spa but the staff specially Tina was extra ordinary in terms of customer servicr"

"Room was ok. Only 1 channel on the TV worked and froze half the time. Breakfast buffetbwas great with lots of options! We did a couples 90 min massage and 30 min Red Dao Herbal bath which was absolutely incredible. Both of us had probably the best massage we have ever had. Our masseuses were Huong and Chuyen. If you can book either of these two amazing ladies do it!!!! Very good prices as well."

"First off the view from the place and our room was AMAZING — best views across Sapa for sure!!! The compound was big and there was lots to explore / multiple viewpoints. They also grow their own veggies on site. The room was clean and host was fantastic!!! He made sure we had everything we needed at all times!! And the attached restaurant serves everything fresh — they usually require pre-order for breakfast so that they can prepare and buy the freshest ingredients. They also have SUPER CUTE dog and cats. I loved our time there so much it was the favourite part of our Sapa trip!!!"

"Very happy with the service. We arrived early than checkin and they helped us in making us feel comfortable. "

"The hotel needs a makeover! The pictures profiled are not current as the hotel is quite run down. The air conditioning in our room didn’t work, there was a big gap above the door out to the balcony, the shower had no drain so the water ran from the shower across the bathroom to a hole in the floor by the toilet. You could hear the people in the rooms adjacent and also anyone in the hallway. On a side note the hotel is set back from the main road so it dampened the street noise somewhat. I am sure back in the day it was a lovely hotel but it needs some work to return the grandeur. "