Out Rawcliffe Holidays

Great location, great staff on site. However, telephoning in advance about the parking discount was inconsistent and wrong. The staff onsite did rectify in a manner, which was good but staff need to be trained to all understand and give the same information

The room was great, nice little apartment vibe to it

The hotel was ok, nothing special. The room structure was weird as the bathroom is open plan and right next to your bed. I did not like this design as there is no privacy when using the bath. There was no tea/coffee making facilities. Breakfast was ok, decent selection of food. The hotel location is great to get around for eating out, shopping and tours in Manchester. Tram and train stations are close by. I specially booked this hotel for the spa. The spa area is very small. Sauna room is decent size but steam room is very small - could probably only fit 2/3 people max. The massage I booked was excellent but if you are after a spa experience with a nice relaxing area, this is not the hotel for that.

The apartments are modern and clan and close to amenities! A bit too close perhaps as quite noisy - but it is the heart of the city. My main problem was the bed!!! The hotel only has beds with mattresses stuck together so you do feel that connection in between. Unfortunately- the base in my room was not fixed and the two bases came apart in the night somehow and I found myself going down in between the 2 bases!! Far from ideal. Shame as most things about the apartments was great