Overton Holidays

First time staying at this property and got an ambassador suite so we were excited, we got our room early around 230pm and got in the room and as we were checking things out found a syringe by the side of the bed. We went to tell the front desk and she was very chill about the whole thing, "well we came get you a different room but you will have to wait until after 4pm or we can reclean the one you were in." The reaction was to "oh well" for me like it was my doing, so that start the trip very bad.

Clean and nice locations

Would like the gym and pool to be open later…8 pm is a bit ridiculous ! Also there was no concierge and it was difficult to get info from front desk folks as there are always busy. I had to go to security to get some answers to queries

Had there been coffee in the room, I'd add a star or 2. As it was, having to go to starbucks or try room order were poor choices.

Check in kiosk was so quick!! Hotel is super quiet. Would stay again just for those two things.