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HOTEL DEL VALLE INN

3.0 star property
HOTEL DEL VALLE INN combines authentic Mexican flavors with comfortable accommodations, offering both recreational spaces and practical amenities for every traveler

Choose dates to view prices

Travelers find genuine Mexican cuisine at Restaurante Del Valle Inn, where breakfast satisfies morning appetites. The property offers an arcade/game room, a coffee shop/cafe, free self parking, and luggage storage for hassle-free arrivals and departures.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Deck/patio
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Separate bedroom
Hairdryer
Private bathroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Jetted Tub, Ground Floor

Junior Suite, Jetted Tub, Ground Floor | Private spa tub

Junior Suite, Jetted Tub, Ground Floor

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Futon

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Mineral de la Reforma, HOTEL DEL VALLE INN is connected to the convention centre. Plaza Universidad Shopping Center and Plaza Q Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Prismas Basalticos Waterfall. Ready for a night out? Consider Hacienda Santa Cecilia and Salones Perla. Visit our Mineral de la Reforma travel guide
Map
Pachuca Tulancingo Highway km 4.7 SN, Mineral de la Reforma, HGO, 42181

What's nearby

  • City of Knowledge
    7 min walk - 0.6 km
  • Hacienda Santa Cecilia
    12 min walk - 1.0 km
  • San Judas Tadeo Church
    14 min walk - 1.2 km
  • Plaza Universidad Shopping Center
    15 min walk - 1.3 km
  • Plaza Q Mall
    2 min drive - 2.7 km

Restaurants

  • Kentucky Fried Chiken Kfc
    3 min walk
  • Heiwa Hofu
    4 min walk
  • Carnitas "Vilchis
    10 min walk
  • El Lecherito
    10 min walk
  • La Casa Del Buffet
    14 min walk

About this property

HOTEL DEL VALLE INN

Hotel near Plaza Q Mall
Located close to City of Knowledge and Hacienda Santa Cecilia, HOTEL DEL VALLE INN provides free continental breakfast, a corner/local shop and a coffee shop/cafe. The on-site Mexican cuisine family restaurant, Restaurante Del Valle Inn, offers breakfast, brunch and dinner. Free in-room WiFi is available to all guests, along with an arcade/games room and a bar.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Coworking spaces, a banquet hall and luggage storage
  • A 24-hour front desk, a lift and wedding services
Room features
All 64 rooms boast comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Other amenities include:
  • Hairdryers and shampoo
  • Decks/patios, separate sitting areas and musical instruments

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante Del Valle Inn

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Musical instrument

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,300 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number R-6017-03

Property is also known as

HOTEL DEL VALLE INN Hotel
HOTEL DEL VALLE INN Mineral de la Reforma
HOTEL DEL VALLE INN Hotel Mineral de la Reforma

Frequently asked questions

Is HOTEL DEL VALLE INN pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of MXN 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at HOTEL DEL VALLE INN?

Self-parking is free at this property.

What time is check-in at HOTEL DEL VALLE INN?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available from 6:00 AM to 10:30 AM for a fee of MXN 200.

What time is check-out at HOTEL DEL VALLE INN?

Checkout is at noon.

Where is HOTEL DEL VALLE INN located?

Situated in the suburbs, this hotel is within 1 mi (2 km) of City of Knowledge, Plaza Universidad Shopping Center and Hacienda Santa Cecilia. San Judas Tadeo Church and Plaza Q Mall are also within 2 mi (3 km).

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Reviews

HOTEL DEL VALLE INN Reviews

7.0

Good

7.2

Cleanliness

6.8

Amenities

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 53 out of 175 reviews
Rating 8 - Good. 44 out of 175 reviews
Rating 6 - Okay. 34 out of 175 reviews
Rating 4 - Poor. 24 out of 175 reviews
Rating 2 - Terrible. 20 out of 175 reviews

Reviews

6/10 Okay

AARON

Liked: Staff & service
Is an ok facility for a short stay.
Stayed 1 night in Sep 2025

10/10 Excellent

JUAN JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025

4/10 Poor

Brenda Esperanza

Disliked: Cleanliness, property conditions & facilities
Very noice not a good place to rest specially going with family
Stayed 1 night in Aug 2025

8/10 Good

Luis Alberto

.
Stayed 1 night in Sep 2025

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ok.
Stayed 2 nights in Feb 2025

8/10 Good

Bertha Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it.
Stayed 2 nights in Apr 2024

8/10 Good

Edna Brito

Liked: Staff & service
The property has the size of a good hotel, however it looks a little bit old and needs some update. Some maintenance is required, old sink and toilet in the bathroom. Friendly personal attendance and dinning area has a good size. Considering the price-benefit, I would say is a good deal considering breakfast included.
Stayed 1 night in Jul 2023

8/10 Good

omar

Liked: Cleanliness
Un poco frio
Stayed 1 night in Jan 2026

2/10 Terrible

Iván

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación descuidada llena de hongos de humedad, sábanas manchadas percudidas, agua fría, mal servicio. Tenía pagado 4 noches no hacen reembolso preferí solo quedarme una noche por qué ya era tarde y retirarme al siguiente día. Toda vía les di la opción de que me cambiaran de cuarto y negaron el servicio prefirieron perder un cliente. Fue la peor experiencia en hoteles en este viaje a Pachuca.
Stayed 3 nights in Jan 2026

4/10 Poor

RAUL

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel viejo. Toda la habitación oliendo a humedad. El baño oliendo a drenaje. El aire acondicionado no funcionaba. Los.colchones muy duros. Las cortinas no abarcan toda la ventana por lo que en la mañana desde que sale el sol ilumina la habitación. Las sábanas sucias. Lo más rescatable fue la atención
Stayed 2 nights in Jan 2026

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
el personal es sumamente amable.
Stayed 4 nights in Dec 2025

2/10 Terrible

Vicente

Disliked: Cleanliness, amenities
No había ninguna reservación, afortunadamente había habitaciones disponibles
Stayed 1 night in Dec 2025

10/10 Excellent

perfecto

Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel muy agradable. El personal muy atento y las habitaciones están limpias.
Stayed 1 night in Nov 2025

4/10 Poor

Rafael

Ff
Stayed 1 night in Nov 2025

2/10 Terrible

RAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno lo sirven muy tarde, a las 8am. Mala calidad alimentos y el café espantoso. Mucha lentitud para servir los alimentos.
Stayed 2 nights in Nov 2025

6/10 Okay

Carlos

las habitaciones estaban bien y el personal fue amable, siempre hay oportunidad de mejorar
Stayed 4 nights in Oct 2025

8/10 Good

israel

Liked: Cleanliness, staff & service, amenities
Es un hotel sencillo, cumple con la relación costo beneficio
Stayed 1 night in Oct 2025

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities
En general bien pero, el hotel necesita remodelación, las camas no muy cómodas, no calefacción, el desayuno muy sencillo, nada especial, sin embargo, la atención del personal muy buena. Gracias!
Stayed 1 night in Oct 2025

6/10 Okay

Jorge Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación no contaba con agua embotellada, se la pedimos a reepción y nos dieron 2 de medio litro. No había toallas, la recamarista nos dio las que necesitabamos sin preguntar. El servicio de desayuno fue muuuuy tardado, pero cuando nos atendieron, lo hicieron con amabilidad.
Stayed 1 night in Oct 2025

10/10 Excellent

ROCIO ARIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general buen servicio.

En general, muy buen servicio, solo tuve unos detalles: en limpieza el baño tiene un poco de moho y no hubo suficientes toallas de baño además de que las toallas de mano estan un poco asperas. Con respecto al desayuno tardaron muchísimo en entregar los alimentos.
Stayed 1 night in Sep 2025

4/10 Poor

Rafael

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Publicidad engañosa, instalaciones muy antiguas y descuidadas, camas no ergonómicas. Lo bueno la atención del personal y el desayuno.
Stayed 1 night in Sep 2025

4/10 Poor

Juan Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Instalaciones en mal estado
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Disliked: Staff & service

Relación aceptable valor-precio

La reserva estaba hecha por una habitación con aire acondicionado, nos pretendían dar una sin esa amenidad. La persona encargada en la tarde-noche está poco involucrada en los procesos internos del hotel ya que no podía resolver. Nos advirtió que, aunque tuvieramos necesidad de utilizar el baño si lo hacíamos se nos iba a cobrar la noche, siendo que el error de asignación no era imputable a nosotros. El mobiliario y las amenidades son antiguas y algo descuidadas.
Stayed 2 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente si. O quieres gastar mucho, de acuerdo con el precio
Stayed 2 nights in Aug 2025

2/10 Terrible

Luis Alberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sucio, camas duras, sin teléfono, sin secadora de pelo, no hay suficiente iluminación en las habitaciones, el desayuno es pésimo y aparte tardan demasiado. No recomiendo el hotel. Estoy arrepentido de haber reservado por este medio
Stayed 2 nights in Aug 2025