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The Axana Hotel

4.0 star property
Hotel in Padang with fitness centre and spa services

Choose dates to view prices

Photo gallery for The Axana Hotel

Outdoor pool
Reception
Front of property – evening/night
Family Room
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping
The current price is €30
includes taxes & fees
8 Apr - 9 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Minibar
  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Minibar
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Minibar
  • 48 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Jl. Bundo Kandung No 14-16, Padang, west sumatera, 25119

What's nearby

  • Adityawarman Museum - 7 min walk - 0.6 km
  • Taman Budaya Cultural Centre - 14 min walk - 1.2 km
  • Pelabuhan Muaro - 18 min walk - 1.6 km
  • Siti Nurbaya Bridge - 19 min walk - 1.6 km
  • Air Manis Beach - 6 min drive - 2.4 km

Getting around

  • Pulau Aie Station - 16 min walk
  • Padang (PDG-Minangkabau Intl.) - 25 min drive

Restaurants

  • ‪Malabar Bofet & Restoran Padang - ‬5 min walk
  • ‪Kripik Balado Shirley - ‬7 min walk
  • ‪Nasi Goreng Patai Bofet Mi-Mien - ‬9 min walk
  • ‪Sate Danguang-danguang Simp. Kinol - ‬7 min walk
  • ‪KIOSK Coffe Shop & Tea Shop - ‬7 min walk

About this property

The Axana Hotel

Upscale hotel
You can look forward to a terrace, a garden and dry cleaning/laundry services at The Axana Hotel. Treat yourself to a massage or other spa services. The on-site restaurant, Decafe, offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with a bar and a gym.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • A porter/bellboy, massage treatment rooms and a lift
Room features
All 136 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free Internet and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Indonesian

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Outdoor pool

Mercure Padang

  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.6 out of 10, Excellent, 160 reviews
The price is €38
includes taxes & fees
16 Apr - 17 Apr
Mercure Padang

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 85,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Decafe

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 85000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Axana Hotel Padang
Axana Hotel
Axana Padang
The Axana Hotel Hotel
The Axana Hotel Padang
The Axana Hotel Hotel Padang

Frequently asked questions

Does The Axana Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Axana Hotel?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at The Axana Hotel on 8 Apr 2025 start from €29.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Axana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Axana Hotel?

Self-parking is free at this property.

What time is check-in at The Axana Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at The Axana Hotel?

Checkout is at noon.

Does The Axana Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Axana Hotel located?

Situated near the beach, this hotel is within a 15-minute walk of Adityawarman Museum and Taman Budaya Cultural Centre. Colonial Quarter and Pelabuhan Muaro are also within 1 mile (2 km). Pulau Aie Station is 16 minutes by foot and Pulauair Station is 16 minutes.

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The Axana Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 9 out of 27 reviews
Rating 6 - Okay. 8 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

5.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Great
Stayed 2 nights in Jul 2024

4/10 Poor

Marcus

Liked: Property conditions & facilities
Air con not great at all
Stayed 1 night in May 2024

4/10 Poor

christine

Liked: Cleanliness, property conditions & facilities
Staff was nice but not many of them. Hotel was worn down, not maintained. Aircon didn’t work well. Nothing in the room. Overpriced for what you get. I won’t go again. There was also a cockroach in the bathroom- I realize this can’t be totally controlled but with everything else it didn’t help. Food was ok from kitchen. Overall disappointed for the price I paid. Rooftop pool was nice. But no service there- no towels…etc. kind of abandoned. Worth about 60-70/night
Stayed 1 night in Jun 2023

10/10 Excellent

Dedy Herdijanto

Stayed 1 night in Nov 2024

10/10 Excellent

Melvin

Stayed 1 night in Sep 2024

4/10 Poor

Diego

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Rahmat

Stayed 1 night in Aug 2024

8/10 Good

Juan Carlos

Stayed 2 nights in May 2024

10/10 Excellent

yanka

Good, clean option.
My two friends and I stayed here for one night twice on our way to and from our boat trip. The hotel was great! Clean room and comfy bed. The rooftop pool was beautiful.
Stayed 1 night in Apr 2021

6/10 Okay

Yoriko

Liked: Cleanliness
歯ブラシが使用済みの物が置いてあった。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

MORE INFORMATION FROM FRONT DESK WHEN GUEST ASKING NICE PLACE AT PADANG
Stayed 2 nights in Jun 2019

8/10 Good

potjut umy ka

Padang was amazing. With lots of interesting places to visit. I would definitely recommend axana hotel. The staffs were very helpful and apologetic sometimes.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Beautiful roof top pool. There was too much smoking and smoke in the hotel.
Stayed 4 nights in Apr 2019

6/10 Okay

KU MOHD HAZIZAM

Executive room
Executive Room on pic show bathtub. But don't have bathtub. So far overall this hotel ok. Nearest from food area
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Amenities
Room 321 Poor aircon in room; switch didnt function well. Safety latch at entrance broken. Dripping tap near toilet bowl. Bath towels worn out. Good service by Puteri at reception. However on arrival at 3.00pm 19th Feb, check-in, needed to wait for nearly 90 minutes for all rooms to be ready.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

The staff were excellent, especially Refika and Putri at reception. The staff in general very friendly and helpful
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

The location and the free airport shuttle makes this place worthwhile else it tired and run down
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Took 3 hours to get to the room. We were told most rooms are in the midst of cleaning. Eventually, got 1 room first after 2 hours of waiting. About to go to the room elevator broke down & had to wait for another hour. Quite a bad experience & may not want to consider to come to this hotel if we are here again.
Stayed 2 nights in Dec 2018

8/10 Good

Maren

Liked: Property conditions & facilities
Gewöhnungsbedürftig
Das Hotel ist schon etwas älter und wird zzt (10.2018) teilweise renoviert, dadurch kommt es zu einigen Einschränkungen der Annehmlichkeiten . Während unseres Aufenthaltes war das Hotel (angeblich) ausgebucht, da während dieser Zeit ein Kongress im Hause stattfand. Außerdem ist die Luftfeuchtigkeit während der Regenzeit sehr hoch und kann in den Zimmern nicht reduziert werden, da die AC nur bei Einstecken der Hotelcard funktioniert. Auf den Fluren keine Klimatisierung . Internet auf den Zimmern fast unmöglich
Stayed 4 nights in Oct 2018

6/10 Okay

Ben, Australia

Liked: Cleanliness
Basic rooms, overpriced, could be cleaner
Impressive lobby, nice roof-top pool with view and gym but actual rooms not really very good. I stayed in a "standard" room on the fifth floor. The hallway was grotty and in need of renovation. The room was also grotty with grime on the marble in the bathroom and writing desk. The AC didn't work very well so that setting it to 16C very slowly got it down to about 22C. Taped electrical wiring was showing beside the lighted mirror. Tthe shower recess did not drain towards the floor drain. This meant that there was always a pool of water which slowly seeped into the room and had ruined (warped and stained) the floating timber floor. Not a big deal, but an indication of need for renovation. Overall, good facilities, good breakfast, friendly staff, good location, but actual rooms (certainly the 'standard' ones) are in need of a very substantial renovation and upgrade and greater attention to detail by the exclusively young male cleaning staff. This left me feeling the room was relatively overpriced.
Stayed 3 nights in Sep 2018

8/10 Good

Geir

Norway travler
Isi fast,god service,clean,oki, god hotel.

8/10 Good

DH, Singapore

Nice hotel close to museum & beach
Stayed for 2 nights from 12-14/1 to attend my Niece wedding a bit disappointed while check in couldn’t find my booking but managed to get my room which I booked from SGP. The family suits is big n spaces with king size bed n one single bed. The hotel provided 4 stars hotel amenities, good gym facilities n there’s spa n Swimming pool at the roof TOP. Their staffs very good n attentive. Requested my room to be clean but I didn’t know why the housekeeper didn’t come n clean it so ended up I have to request new towels n toilet rolls. Breakfast was good too, everything is pleasant.
Stayed 2 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2017