6/10 Okay
Ndifanji
Travelled with family
24 Oct 2024
It’s a new hotel so the infrastructure is beautiful. It has no beach views but they arrange free buggy to the beach every day. I had made a booking for 2 but my little sister was an additional to the trip. We asked to pay an extra charge for her. We were told we should pay for an entire new room. We asked to pay for an additional mattress they said nope. “Very inflexible people” . I paid a lot extra for a 2 bedroom apartment. With a small single bed in one of the rooms and a double in another. I wouldn’t recommend this option for an adult. The bed is literally a “single” bed . This apartment had 2 bathrooms . 1st night 1 shower had cold water and and in the morning 1 toilet blocked 😏. We engaged house keeping which was responsive and helpful and in the morning within minutes of reporting a plumber came to sort this out. Unfortunately the plumbing issues left the apartment with a foul smell all night . This too I reported. They said they could send a plumber , that was like around 9pm. We were tired and we slept through it but appreciated their willingness to send a plumber. We slept through the foul smell . It’s a new hotel but they have some plumbing issues they need to resolve.
The restaurant food was great , enjoyed each bite 5/5. I would recommend their restaurant even if you just a day visitor and the restaurant staff amazing.
Housekeeping staff 0/5. Unfortunately no matter how beautiful a place is , it’s the bad treatment guests remember. Overall 3/5
Ndifanji
Stayed 2 nights in Oct 2024