Grupotel Orient

4.0 star property
Upscale spa hotel near El Arenal Beach

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Grupotel Orient

Aerial view
Property entrance
Minibar, in-room safe, desk, free cots/infant beds
Exterior detail
Bar (on property)
Reviews
8.4

Very good

Popular amenities

  • All-inclusive
    All-inclusiveAll-inclusive
  • Pool
    PoolPool
  • Hot tub
    Hot tubHot tub
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Gym
    GymGym
The price is €233
Price available on 7/7/2024

Explore the area

Map
Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Popular LocationPlaya de Palma9 min walk
  • Popular LocationPalma Aquarium6 min drive
  • Popular LocationEl Arenal Beach9 min drive
  • AirportPalma de Mallorca (PMI)12 min drive
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Room options

Available filters for rooms
Showing 7 of 7 rooms

Double Room Single Use, Partial Sea View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds

Double Room (2 Adults)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room Single Use, Pool View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

Double Room, Partial Sea View (2 Adults)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

Double Room Single Use

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

Double Room, Pool View (2 Adults)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Palma de Mallorca

Located in Palma de Mallorca, Grupotel Orient is in the entertainment district and near the beach. Cathedral of Santa Maria of Palma and Bellver Castle are notable landmarks, and the area's natural beauty can be seen at El Arenal Beach and Cala Mayor Beach. Looking to enjoy an event or a match while in town? See what's going on at Visit Mallorca Stadium.

What's nearby

  • Playa de Palma - 9 min walk
  • Palma Aquarium - 6 min drive
  • El Arenal Beach - 9 min drive
  • Port of Palma de Mallorca - 17 min drive
  • Cathedral of Santa Maria of Palma - 17 min drive

Getting around

  • Marratxi Pont d Inca Station - 12 min drive
  • Palma de Mallorca (PMI) - 13 min drive

Restaurants

  • ‪Megapark - ‬9 min walk
  • ‪Levita Cafe - ‬7 min walk
  • ‪Bierkönig - ‬11 min walk
  • ‪Lino's II - ‬13 min walk
  • ‪Oberbayern - ‬10 min walk

About this property

Grupotel Orient

Upscale eco-certified hotel near El Arenal Beach
Located close to Playa de Palma, Grupotel Orient provides a poolside bar, a terrace and mini golf. Take some time to relax at the on-site spa. The on-site restaurant offers dinner. Enjoy the gym, as well as activities such as mountain biking. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Bike hire, 4 outdoor tennis courts and a local area shuttle
  • Access to a nearby health club, multilingual staff and 1 meeting room
  • Massage treatment rooms, luggage storage and a 24-hour front desk
Room features
All 272 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Balconies or patios, free infant beds and daily housekeeping

All-inclusive details

All-inclusive room rates at Grupotel Orient are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Bulgarian, Dutch, English, French, German, Italian, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • Building
  • Built in 1971
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Fee for in-room wireless Internet: EUR 5 per day (rates may vary). Fee for wireless Internet in public areas: EUR 5 per day (rates may vary).

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Grupotel Orient
Grupotel Orient Hotel
Grupotel Orient Hotel Playa de Palma
Grupotel Orient Playa de Palma
Grupotel Orient Playa De Palma, Majorca
Grupotel Orient Hotel
Grupotel Orient Palma de Mallorca
Grupotel Orient Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Orient have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Grupotel Orient?

As of 6 Jul 2024, prices found for a 1-night stay for 2 adults at Grupotel Orient on 7 Jul 2024 start from €226.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grupotel Orient pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grupotel Orient?

Grupotel Orient doesn't offer parking.

What time is check-in at Grupotel Orient?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grupotel Orient?

Checkout is at noon.

Are there all-inclusive benefits at Grupotel Orient?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Orient located?

This family-friendly Palma de Mallorca hotel is located near the airport, 1.1 mi (1.7 km) from El Arenal Beach, and within 12 mi (20 km) of Cathedral of Santa Maria of Palma and Mallorca Casino. Porto Pi Centro Comercial and Port of Palma de Mallorca are also within 12 mi (20 km).

Grupotel Orient Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 87 out of 250 reviews" "
Rating 8 - Good. 123 out of 250 reviews" "
Rating 6 - Okay. 28 out of 250 reviews" "
Rating 4 - Poor. 8 out of 250 reviews" "
Rating 2 - Terrible. 4 out of 250 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.
Stayed 2 nights in May 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.
Stayed 1 night in Oct 2023

6/10 Okay

Sylvia

Liked: Cleanliness, staff & service, amenities
The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!
Stayed 3 nights in Sep 2023

10/10 Excellent

Jairo

Liked: Property conditions & facilities
Everything excellent!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Wayne Anthony

Excellent
Stayed 4 nights in Sep 2023

8/10 Good

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Aug 2023

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.
Stayed 2 nights in Sep 2022

10/10 Excellent

Andris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021

4/10 Poor

Shereen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the beach. Only 10 min walk. Property is nice. Clean and fairly modern. Big percentage of German visitors. Staff are accommodating. Views from the rooms are not the best.
Stayed 1 night in Sep 2019

10/10 Excellent

Maria

Stayed 6 nights in Sep 2019

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
A very good stay, room was very modern and clean, food was fantastic as was the service,
Stayed 4 nights in Aug 2019

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was very clean as were the rooms. Majority of staff helpful and polite. One draw back is that there is quite a steep hill up to the entrance. On the whole I would return.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Unique part of the hotel was friendly, helpful and very kind of staff they had. I would like to recommend to everyone to stay ın Grupotel Orient, where we felt safe, welcomed, enjoyed every minute of our stay. The night shows and kive musics were also good surprise. Thank you for management who thought about every details to make their guests to feel comfortable like at home and thank you to all workers of the hotel, who did not work to just earn a wage but put their good heart and lights on work and services.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all very friendly Spotlessly clean the whole property and pool areas Food, for an all inclusive hotel was excellent
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Pleasant solo stay during the first week of October, but the weather was a bit hit and miss and not warm enough for pleasant swimming in my opinion. The hotel is really good value for money with the inclusive buffet meals and unlimited use of the outdoor pool and the spa/wellness centre which includes a wet and dry sauna and indoor pool. If you're a light sleeper I'd advise requesting a room on the rear side of the building. The front side can be subject to noise from entertainment out the front. I requested to move and was given a quieter room without issue.
Stayed 6 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff! The hotel even prepared some dinner for us although we were late and the restaurant was already closed.
Stayed 2 nights in Oct 2018

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good food, rooms but no parking & terrible manager
I was staying at the orient for one night on a stopover and overall the hotel was great, reception staff were great. Food was good and I really enjoyed the hotel overall. I only had one issue and that was with the manager. First of all I was stopping over for one night only and I would have a hire car so I chose this hotel as it clearly states that it has free parking. As I was unable to find the parking I pulled up outside the hotel (which is on a side street and not in a very busy area) in a spot designed for the shuttle bus, as I was only going to be there for 2 minutes while I ran in to reception to ask them whereabouts the parking was. It was approximately 00:00 and just as I got out of the car a person who told me he was the hotel manager immidately rushed over the me and told me that I must move immediately, I said sorry is it okay if I leave it there for two minutes to go and speak to the reception about parking. Immediately and aggressively he said "no you must move the car now and I am copalling the police" I was shocked to say the least and I said I'm sorry I don't think that's necessary it's only for a minute while I run in and ask about parking. Very abruptly he responded with "there is no parking, I'll call the police. Park somewhere else" I said I'm sorry but where am I supposed to park? The hotels.com website clearly states free parking" He said that these aren't the hotel website so it's none of his concern and mentioned the police again.
Stayed 1 night in Sep 2018

8/10 Good

Denzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Quality and Good Facilities
Great Hotel. A bit of a walk up the hill to get there from the beach but really good facilities and quite chilled
Stayed 1 night in Sep 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a few days away.
Beautiful hotel, very clean and modern throughout, room was amazing and cleaned daily. Food was superb, all diets catered for and very tasty. Can't fault the hotel at all and i got it at a great price and was upgraded to a double room from a single. Would definitely return. 10 minutes from the airport by taxi, near to a bus stop to take you to Palma, and 5 minute walk from the beach. I think I was the only English person there as everybody else seemed to be German, but I travel to get away from home so this suited me just fine :-)
Stayed 3 nights in Aug 2018

4/10 Poor

Iryna, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very rude staff in hotel's restaurant.
I bought a full board with this hotel, meaning breakfast, lunch and dinners were included. On our second day waiter at the restaurant was super rude during lunch. He was telling me that our names were not on the list. He was very agitated, yelled at us in front of other patrons. I firmly asked him for his name, but he covered his name tag and run away. It was very humiliating scene. I have complained to the hotel's manager, but he told that he already spoke to the waiter and apparently the waiter thought that we are from another hotel. He sent us a bottle of wine, but I felt that the whole situation was completely mismanaged and the waiter never apologised to us. One thing I would suggest - simple wrist bracelet appropriately colour coded would eliminate this type of situation in the future. May be recognising that some waiters are more suited to work as security officers would be a much better fit, would also help. The whole incident left a really sour taste and I am not planning to return to this hotel.
Stayed 6 nights in Oct 2017

10/10 Excellent

Laura, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel short walk to beach in a quiet street
Overall hotel was lovely. Modern room and bar, staff were all lovely. Only ate in hotel a couple of times but food was good and plenty variety. I would say the hotel definitely falls into Arenal. It seems the influence of that resort is creeping along toward Palma so depending on the time of drinking/dining you like it may not be for you. Heading away from Arenal and toward Palma is less German influenced.
Stayed 5 nights in Apr 2017

8/10 Good

Annabel, spalding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice hotel, great clean rooms and food! staff are friendly. Only thing that spoilt the stay were the very noisy groups of German tourists (mainly lads holidays). Drunken in the night, wouldn't say its suitable for families with small children. Lovely beach, however, more of a party scene. easy to travel to other areas! and buses are cheap and often :)