Hotel Victoria Gran Meliá

5.0 star property
Luxury hotel connected to the convention centre in El Terreno with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Victoria Gran Meliá

Red Level Room Sea and Cathedral View
Exterior
Double Room Single Use (Gran Meliá) | Outdoor pool
Front of property
Sauna, steam room, body treatments, body scrubs, facials

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Room options

Available filters for rooms
Showing 13 of 13 rooms

Red Level Grand Suite Sea and Cathedral View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 105 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Supreme Family Room (2+2)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 2 Single Beds

Suite Red Level Sea View and Cathedral

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 67 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 4
  • 4 Single Beds

Red Level Room Sea and Cathedral View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Supreme Family Room (2+1)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

Master Suite Red Level Sea Cathedral View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 67 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Red Level Junior Suite Sea and Cathedral View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 52 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Classic Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Premium Front Sea Cathedral View Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Supreme Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room Single Use (Gran Meliá)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
Avenida Joan Miro 21, Palma de Mallorca, Mallorca, 7014

What's nearby

  • Bellver Castle - 11 min walk
  • Porto Pi Centro Comercial - 18 min walk
  • Passeig del Born - 4 min drive
  • Port of Palma de Mallorca - 4 min drive
  • Cathedral of Santa Maria of Palma - 8 min drive

Getting around

  • Intermodal Station - 12 min drive
  • Palma de Mallorca Son Fuster Station - 15 min drive
  • Palma de Mallorca (PMI) - 19 min drive

Restaurants

  • ‪Ca'n Pelut - ‬4 min walk
  • ‪Bahía Mediterráneo - ‬4 min walk
  • ‪Bally Jay - ‬3 min walk
  • ‪Boutique del Gelato - ‬4 min walk
  • ‪Made in Brasil - ‬7 min walk

About this property

Hotel Victoria Gran Meliá

Luxury hotel near Bellver Castle
Located close to Municipal Market of Santa Catalina and Porto Pi Centro Comercial, Hotel Victoria Gran Meliá provides a poolside bar, a terrace and a garden. Treat yourself to a massage, a facial or a body scrub at Wellness Area, the on-site spa. The on-site Mediterranean cuisine restaurant, Ikatza, features ocean views and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and access to a nearby health club
  • Express check-out, express check-in and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 321 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Bidets, shower/bath combinations and free toiletries
  • Free infant beds, heating and daily housekeeping

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 35 per person
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ikatza
  • La Terraza del Victoria

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5,597 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch smart TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 55.00 per vehicle
  • Self-parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Melia Victoria
Gran Melia Victoria Hotel
Gran Melia Victoria Hotel Palma de Mallorca
Gran Melia Victoria Palma de Mallorca
Gran Melia Hotel Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca
Sol Melia Victoria
Victoria Gran Melia
Gran Melia Victoria
Hotel Victoria Gran Meliá Hotel
Hotel Victoria Gran Meliá Palma de Mallorca
Hotel Victoria Gran Meliá Hotel Palma de Mallorca

Frequently asked questions

Does Hotel Victoria Gran Meliá have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM to 6:00 PM.

Is Hotel Victoria Gran Meliá pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Victoria Gran Meliá?

Self-parking is available for EUR 25 per day.

What time is check-in at Hotel Victoria Gran Meliá?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Victoria Gran Meliá?

Checkout is at noon. Late check-out is available for a fee.

Does Hotel Victoria Gran Meliá provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55.00 per vehicle applies.

Where is Hotel Victoria Gran Meliá located?

Located in El Terreno, this luxury hotel is within 1 mi (2 km) of Bellver Castle, Porto Pi Centro Comercial and Municipal Market of Santa Catalina. Feixina Park and Passeig del Born are also within 2 mi (3 km).

Hotel Victoria Gran Meliá Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 940 reviews" "
Rating 8 - Good. 256 out of 940 reviews" "
Rating 6 - Okay. 51 out of 940 reviews" "
Rating 4 - Poor. 20 out of 940 reviews" "
Rating 2 - Terrible. 13 out of 940 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mohamed

Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. Although some areas are in need of refurbishment, it still retains it's style and class. The staff and the service are amazing.
Stayed 5 nights in Sep 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
amazing staff from check in to staff at restaurant and bar—highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent, welcoming staff. The room was clean, quiet and the bed was incredibly comfortable. I’ll miss the pillows when I’m home!
Stayed 4 nights in Sep 2024

10/10 Excellent

Lori, Mooresville

Liked: Cleanliness, staff & service, amenities
Beautiful property with amazing service in a magical location! We will be back!
Stayed 7 nights in Sep 2024

6/10 Okay

Mehrdad

Travelled with family
Liked: Cleanliness, staff & service
Nice staff
Stayed 3 nights in Aug 2024

10/10 Excellent

ninive

Stayed 2 nights in Aug 2024

10/10 Excellent

Massiel

Stayed 2 nights in Aug 2024

2/10 Terrible

Balber

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you fancy a going back to late 80,s stay here. Its extremely dated .and everything looks worn out and the hotel reception staff where rude and un helpful. The guy that manages the pool area was the best guy there. It may have been 5 stars back in the 80,s its more lile 3 stars now . Lastly if you have a room on the lower floors bewarned its noisy at night due to the night club next door
Stayed 3 nights in Aug 2024

2/10 Terrible

Kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
I stayed one night. Pool was closed the entire day, despite many hours of sunny skies. Patio restaurant did not open the entire day. . Luggage not delivered to room when told. Not greeted or acknowledged at arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

J Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff . Super efficient and friendly . Hotel is a little dated but generally they offer a top class experience .
Stayed 1 night in Jul 2024

10/10 Excellent

Kat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: very nice room and bath with lovely view of the Marina. Restaurant was excellent both nights we went. Beautiful decor in public areas. Negatives: it took an extraordinarily long time to check in. Two associates were working with two clients who evidently required extra help. A third associate should have been called. The pillows were awful. They are enormous and uncomfortable to sleep on. Would recommend a selection. If you want to be near the tourist zone, this isn’t the place for you. However, if you want a quiet area with excellent restaurants nearby, then this is perfect.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

EMILY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was wonderful and I felt very safe and secure the entire time. It was very walkable and views of the harbor were really nice. The pool was very nice as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Alastair George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Gran Victoria oozed class. The staff and management were approachable and supportive and were top class. The views of the yacht basin and the harbour in general was amazing even if on some days spoilt by the super cruise ships.
Stayed 7 nights in Jun 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars hotel
Checking was a bit disorganized, not really a line and people cutting in line without any reaction from the staff. Some areas need some attention but other than that, this hotel has real 5 stars amenities in the room (like bed turnover at night with chocolate on the pillow and night slippers by the bed), impeccable rooms and great beds! Every staff member was extremely nice and helpful, congratulations to all and management for such a well run hotel! We will come back for sure.
Stayed 1 night in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful luxury hotel right at the Marina. Wonderful view!
Stayed 3 nights in Jun 2024

4/10 Poor

Roger

Liked: Cleanliness
Disliked: Staff & service
Disappointed
We arrived at the beginning of a busy weekend, check in slow, we were allocated a room much smaller, poss 22 sqm, than the one we reserved and paid for, 34 sqm. Another room was offered at an additional €90 per night. The bathroom was tiny. Turn down service happened 2 out of 6 times. Communication v poor. No compensation offered. Poor great. Lots of building work so v noisy
Stayed 6 nights in Jun 2024

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and kind at this hotel. The rooms were very clean and the beds comfortable. I would stay here again.
Stayed 3 nights in Jun 2024

8/10 Good

Ralph, Fort Myers

Travelled with family
Liked: Staff & service
The rooms are outdated and dusty. It was okay. I will stay somewhere else and the area does not feel safe to walk around.
Stayed 4 nights in May 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very attentive and knowledgeable staff. Almost looks better in person than the photos on its website.
Stayed 3 nights in Jun 2024