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Copthorne Hotel Palmerston North

4.0 star property
Palmerston North hotel in West End with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Copthorne Hotel Palmerston North

Bar (on property)
In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)
Lobby sitting area
Family Room | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The current price is €94
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room

Family Room

Family Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
LCD TV
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Twin

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Renovated in 2014
Portable fan
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate dining area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Portable fan
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Portable fan
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
110 Fitzherbert Avenue, Palmerston North, 5301

What's nearby

  • The Square - 6 min walk
  • Palmerston North Convention Centre - 8 min walk
  • Centrepoint Theatre - 9 min walk
  • Arena Manawatu - 3 min drive
  • Palmerston North Hospital - 5 min drive

Getting around

  • Palmerston North (PMR-Palmerston North Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Flavour Bistro - ‬9 min walk
  • ‪Fishtown Takeaways - ‬4 min walk
  • ‪The Office - ‬10 min walk
  • ‪Columbus Coffee Palmerston North - ‬6 min walk

About this property

Copthorne Hotel Palmerston North

Hotel located in West End
Take advantage of a garden, a library and dry cleaning/laundry services at Copthorne Hotel Palmerston North. The on-site local cuisine restaurant, Jimmy Cooks Kiwi Kitchen, offers breakfast, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
  • A 24-hour front desk, a front desk safe and bike parking
  • Guest reviews speak highly of the helpful staff
Room features
All 76 rooms offer comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Fridges, free infant beds and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Bar
  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All Standard Rooms are located directly outside of the the main building.

Renovations and closures

The property will be renovating from 11 December 2023 to 1 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 10-device limit; WiFi in public areas is also free and has a 10-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Frequently asked questions

Is Copthorne Hotel Palmerston North pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel Palmerston North?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel Palmerston North on 16 Feb 2025 start from €94.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel Palmerston North?

Self-parking is free at this property.

What time is check-in at Copthorne Hotel Palmerston North?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel Palmerston North?

Checkout is at 10 AM.

Where is Copthorne Hotel Palmerston North located?

Located in West End, this hotel is within a 10-minute walk of The Square, Palmerston North Convention Centre and City Library. Te Manawa and Centrepoint Theatre are also within 10 minutes.

Copthorne Hotel Palmerston North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 385 out of 1001 reviews
Rating 8 - Good. 374 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juneea

Awesome stay for short notice
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Disliked: Amenities, property conditions & facilities
Would have been nice to know that the property is under construction looks rundown from outside.
Stayed 1 night in Jan 2025

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the overall facilities and accommodation very modern, and contained all the comforts and conveniences expected at such an edtablishment. The renovations taking place on site couldn't be helped; it is what it is.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet unit.
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammed, Auckland

Great
Stayed 4 nights in Dec 2024

6/10 Okay

Yu, Auckland

Liked: Amenities
Disliked: Property conditions & facilities
I stayed for a night, the property is under renovation but this was not disclosed to me at booking. Overall i think it would become good after the renovation is done
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Amenities
Under renovation until March 2025 but still a great place to stay. Very close to a shopping mall which is handy. Family accomodation was excellent for 2 adults and 3 small children.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having a King side bed and lots of room space. Lovely staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2024

6/10 Okay

Brett

Business traveller
Liked: Staff & service
Stayed here for 1 night, stop over for work, stayed in outside unit, place didn’t feel clean, very outdated, staff were excellent, a lot of building and renovation going on around the main hotel building, very average really, probably would stay elsewhere next time

2/10 Terrible

Betty

Disliked: Staff & service, property conditions & facilities
The whole place was mess as a building site and very noisy. There was a loud noise in the room & I am a good sleeper but would not have been able to sleep with that so I got the manager who rang the kitchen and asked them to put off their expelair. That was the noise so I was told it would go until 9pm each night but went until 9.30pm then started up at 5-45 am for breakfast besides the banging next door of the builders during the day it was not a plesant place to sit. I paid good money for that room and should have been given a discount. The website should have stated it was a building site and I would not have gone there. They should never had that room occupied and I paid for 3 nights in advance. Very very dissappointing stay. The consumers act says a service must be fit for the purpose. This was definitely not
Stayed 3 nights in Oct 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Oct 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax & enjoy this stay
Lovely stay
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked us in last Saturday, 21/09 around 5pm was very accommodating. He epitomises “customer service” — highly commendable. Copthorne will be our 1st choice of accommodation on our next visit because of him — hopefully after all the construction are done.
Stayed 1 night in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and very helpful staff. There were some problems with the elevators and it was hard to get around the building because the stairs were closed, but I think that's just due to the age of the building and current renovations.
Stayed 1 night in Sep 2024

4/10 Poor

Kylie

This property is under construction….the construction noise started at 8:30am and was restless!
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Staff & service
Under construciton, workers started early
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Loved our stay and even with Reno going on the woodpecker didn't start until 8am
Stayed 2 nights in Sep 2024

8/10 Good

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
the room was great - at night i wanted a shower but no hot water so had it in the morning when there was hot water - i asked for a blanket for the bed as there were none in the room and the service for that was fantastic. great location for what i needed.
Stayed 3 nights in Sep 2024

6/10 Okay

Isabella

Stayed 1 night in Jun 2024

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are really lovely, I had a really polite gentleman working in the restaurant at breakfast on both mornings and the reception staff and room service were really courteous too. The gym was good, room was spacious. Restaurant food quality was VERY GOOD and they accommodate dietary requests with no issues. Would recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient overnight stay. Safe parking
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice one night stay. On going building work going on will be very nice once finished
Stayed 1 night in Aug 2024