Palmex Cactus Garden

Pool is great. Made my stay.

We had a room 5105S in a great location, close to everything with a great view. Beds were very comfortable, the black out drapes kept the light out and the sofa bed added a nice extra seating area. The landscaping was beautiful and well maintained, the pools absolutely stunning but not well patronized except for the heated one. We preferred the times without animation, thankfully there wasn’t much, thank god because it was horrible noise. We complained and it seemed to work, otherwise there was absolutely nowhere to escape on the premises, not even our room. It should not be allowed. Both morning and evening buffets had a lot of choices and very good food but the access to what one is looking for very badly planned. To put butter with salad ( to keep it cold ?) Is plain stupid in this climate; not close to the breads ? Hiding spoons, napkins, bowls, condiments, in an entire week, we never mastered the illogical presentation of foods. Everything was quite tasty and well prepared but within an hour of opening the buffets, they were out of juices, cafes, red wine or popular meats and they didn’t replenish. The cleanliness of the dishes and utensils were often questionable, and the crowd management tedious. We were even made to wait outside, unprotected from the rain. But the property is beautifully stunning, not easy to access which adds to the charm and with a car to tour around, had a very nice week taking advantage of the different sites on that side of the island.

The view of the airport was unique and fascinating, watching the planes come and go without being disrupted was a daily entertainment! The view from our room 419 was superb, sun, ocean and pool view. On avery clear day, you can see Tenerife and La Gomera. The convenience of access to transportation, Santa Cruz and many excursions. All so close. We strongly recommend a car to access this beautiful but very mountainous island. There is no driving in a straight flat line! We found the food varied and generous but you had to make it early enough at meal times to get best selection. On the other hand, the dining room’s acoustics or lack there of made eating or dining a less than romantic experience… say, cafeteria with wine and noise from constant table clearing, supply carts on ceramic….hum…. the food was tasty though and well worth the aggravation. Staff smiling and efficient and we will miss this great deal for a pleasant affordable holiday on La Palma