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Porta Hotel del Lago

3.5 star property
Enjoy lakeside tranquility and let helpful staff pamper you while taking care of everything.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Porta Hotel del Lago

Property grounds
Lake
Standard Double Room, 2 Double Beds | Terrace/patio
Aerial view
Basic Suite, Garden View | Balcony
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Spa
  • Breakfast available
  • Pool
The price is €178
includes taxes & fees
4 Feb - 5 Feb

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Suite, Garden View

Basic Suite, Garden View

Basic Suite, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Premium bedding
Deep-soaking bath
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Lake View

Deluxe Double Room, 2 Double Beds, Lake View

Deluxe Double Room, 2 Double Beds, Lake View

Highlights

Balcony
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Private bathroom
Deep-soaking bath
Coffee/tea maker
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Balcony
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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8.8 out of 10, Excellent, (358)
The price is €181
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
2a Avenida 06-17 Zona 2, Panajachel, Solola

What's nearby

  • Lake Atitlán - 4 min walk
  • La Galeria - 4 min walk
  • Casa Cakchiquel Arts Center - 7 min walk
  • Church of Saint Francis - 14 min walk
  • Panajachel Municipal Market - 15 min walk

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Sunset Bar - ‬4 min walk
  • ‪Restaurante El Cayuco - ‬5 min walk
  • ‪Restaurante el chaparral - ‬10 min walk
  • ‪Guajimbos - ‬9 min walk

About this property

Porta Hotel del Lago

Family-friendly hotel near Lake Atitlán
Consider a stay at Porta Hotel del Lago and take advantage of an airport shuttle, a poolside bar and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Babysitting (surcharge), a banquet hall and a lift
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 100 rooms include comforts, such as premium bedding. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with premium channels
  • Balconies, LED light bulbs and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: USD 12 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Conference centre (4,725 square foot of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 31 October:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 7 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

Does Porta Hotel del Lago have a pool?

Yes, this property has an outdoor pool and a children's pool. The swimming pool is closed seasonally each year from September 5 until October 31.

How much does it cost to stay at Porta Hotel del Lago?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Porta Hotel del Lago on 4 Feb 2025 start from €171.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Porta Hotel del Lago pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Porta Hotel del Lago?

Self-parking is free at this property.

What time is check-in at Porta Hotel del Lago?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Porta Hotel del Lago?

Checkout is at 11:00 AM.

Does Porta Hotel del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 200 per person applies.

Where is Porta Hotel del Lago located?

This family-friendly Panajachel hotel is located on a lake, within a 5-minute walk of Multiple Use Area Lake Atitlan Basin and Lake Atitlán. La Galeria and Azul Maya Archaeological Museum are also within 10 minutes.

Porta Hotel del Lago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 469 out of 952 reviews" "
Rating 8 - Good. 302 out of 952 reviews" "
Rating 6 - Okay. 112 out of 952 reviews" "
Rating 4 - Poor. 39 out of 952 reviews" "
Rating 2 - Terrible. 30 out of 952 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

julieta

Travelled with partner
Liked: Cleanliness, staff & service
Clean restaurant. Good location. Furniture looks old.
Stayed 3 nights in Jan 2025

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay. The views are the best in town and its location is great to access the docks. We didn’t like how there wasnt a refrigerator, and they had some unnecessary strict rules that made no sense like not bringing outside drinks into the hotel.. very odd, but overall we liked it and would recommend staying there!
Stayed 3 nights in Jan 2025

8/10 Good

Adriana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sunrise view of the volcanos
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, clean, great food at good prices, friendly and helpful staff, lots to do for kids but also fun and relaxing for the adults.
Stayed 3 nights in Jan 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Elias

Disliked: Property conditions & facilities
Un guardia me discrimino
Stayed 2 nights in Jan 2025

10/10 Excellent

Onelia

Stayed 2 nights in Jan 2025

6/10 Okay

tonko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Steven, Portland

Stayed 1 night in Dec 2024

10/10 Excellent

Juan Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home not a hotel
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great but the bed was not comfy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful, and the room was beautifully maintained with a gorgeous view of Lago Atitlán. I look forward to returning!
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

RONALD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel in the area, staff was very friendly which is not common here. The bed amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view, friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Hotel, our view of the lake was gorgeous, I think the AC could be improved but overall great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel over the years and it's a great place.
Stayed 2 nights in Dec 2024

6/10 Okay

Luis

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I was expecting more we had 4 rooms 2 had fruits and the other two nothing, customer service it was really bad, we got sick with the food. I didn’t like it .
Stayed 1 night in Dec 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No recibimos el vip access
Stayed 1 night in Dec 2024

10/10 Excellent

Aniceta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and room! Service was great!
Stayed 2 nights in Nov 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Decent place right on the lake. The walls are paper thin, so you can hear everything & the pool was under construction unfortunately when I was there, so lots of noise during the day — but a newer style place that had a good restaurant & friendly staff and walkable to the beachfront/restaurants with an awesome view of the lake/volcanos
Stayed 4 nights in Nov 2024

8/10 Good

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed very much the services, the staff were very helpful and caring.
Stayed 1 night in Nov 2024

4/10 Poor

Marius

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Outdated hotel undergoing major work while still operating at full cost— and offering industrial earplugs to guests.
Stayed 2 nights in Nov 2024