See all properties

Novotel Lugano Paradiso

4.0 star property
Family-friendly hotel with fitness centre and seasonal outdoor pool

Choose dates to view prices

Photo gallery for Novotel Lugano Paradiso

Exterior
Bar (on property)
Reception
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Gym
The current price is €259
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Sofa bed
Blackout curtains
  • 25.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Sofa bed
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Sofa bed
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Blackout curtains
Sofa bed
Premium bedding
  • 24.9 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Blackout curtains
Premium bedding
Sofa bed
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Blackout curtains
Premium bedding
Sofa bed
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Villa Sassa

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
8.8 out of 10, Excellent, (779)
The price is €231
includes taxes & fees
2 Mar - 3 Mar
Villa Sassa
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Viale San Salvatore 11, Paradiso, TI, 6900

What's nearby

  • LAC Lugano Arte e Cultura - 13 min walk
  • Via Nassa - 15 min walk
  • Monte San Salvatore - 4 min drive
  • Palazzo dei Congressi - 4 min drive
  • Lake Lugano - 5 min drive

Getting around

  • Lugano-Paradiso - 5 min walk
  • Lugano Funicular Station - 6 min drive
  • Lugano (LUG-Agno) - 16 min drive

Restaurants

  • ‪I Due Sud - ‬5 min walk
  • ‪OK-Bar - ‬8 min walk
  • ‪Ristorante Pizzeria Tivoli - ‬3 min walk
  • ‪Ristorante Beirut - ‬2 min walk
  • ‪La Piazzetta - ‬6 min walk

About this property

Novotel Lugano Paradiso

Upscale family-friendly hotel near LAC Lugano Arte e Cultura
Located close to Via Nassa and Monte San Salvatore, Novotel Lugano Paradiso provides a poolside bar, a terrace and shopping on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks include:
  • A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, books and a vending machine
  • Tour/ticket information, a banquet hall and free newspapers
Room features
All 96 rooms have comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 32-inch HDTVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and highchairs

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CHF 23 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Foosball table
  • Games
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis

Family friendly

  • Children's pool
  • Highchair
  • In-room sofa bed
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night
  • Destination fee: CHF1.70 per person, per night. This fee does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 23 per night (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Lugano Paradiso
Novotel Lugano Paradiso
Novotel Paradiso Lugano
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Paradiso
Novotel Lugano Paradiso Hotel Paradiso

Frequently asked questions

Does Novotel Lugano Paradiso have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Novotel Lugano Paradiso?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Novotel Lugano Paradiso on 16 Mar 2025 start from €245.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Lugano Paradiso pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Lugano Paradiso?

Self-parking is available for CHF 23 per night.

What time is check-in at Novotel Lugano Paradiso?

Check-in begins at 3:00 PM. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Novotel Lugano Paradiso?

Checkout is at noon. Late checkout is available for CHF 50 (subject to availability).

Where is Novotel Lugano Paradiso located?

This family-friendly Paradiso hotel is located near the airport, within a 15-minute walk of LAC Lugano Arte e Cultura and Via Nassa. Lungolago and Palazzo dei Congressi are also within 2 mi (3 km). Lugano-Paradiso is 5 minutes by foot and Lugano Funicular Station is 25 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Novotel Lugano Paradiso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 583 reviews
Rating 8 - Good. 210 out of 583 reviews
Rating 6 - Okay. 40 out of 583 reviews
Rating 4 - Poor. 9 out of 583 reviews
Rating 2 - Terrible. 13 out of 583 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandro

Wonderful place! Great food and great hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Awesome hotel, would stay again for sure
Stayed 1 night in Jun 2024

8/10 Good

ATUL

Pleasant stay
Nice hotel close to the Paradiso station from where we took trains to Italy for the day Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu Helpful staff & receptionist
Stayed 3 nights in Sep 2024

8/10 Good

Milind

Our stay was good
Stayed 2 nights in May 2023

10/10 Excellent

Alessandro

Great hotel and restaurant. But breakfast options need improvement. That is the only note. The rest is absolutely perfect!
Stayed 1 night in Jun 2024

10/10 Excellent

Tytti

Relly great stay!
Really great stay! The staff was really friendly and the hotel was modern and clean. Super breakfast!
Stayed 3 nights in Aug 2022

10/10 Excellent

Corinne

Everything was top. Very polite staff and big room for me an my two kids (12&14)
Stayed 1 night in Apr 2024

10/10 Excellent

Dr. Mark

Well located
Stayed 1 night in Sep 2023

10/10 Excellent

NEIRA

Modern rooms and easy acess
Stayed 3 nights in Feb 2024

10/10 Excellent

Mads Brønden

Lugano
Great location and very friendly staff.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Amazing for families. Parking a bit expensive…
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Enjoyable
Comfortable
Stayed 4 nights in Feb 2023

10/10 Excellent

Mohammad

Perfect
Perfect & I love it
Stayed 2 nights in Nov 2022

8/10 Good

Steven

Nice hotel, unhelpful staff.
Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.
Stayed 3 nights in Jul 2023

2/10 Terrible

Naser

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accor members and vib members hotels
Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.
Stayed 2 nights in Apr 2023

6/10 Okay

Katherine

This property did not honor my service dog and was very disrespectful and lacked any kind of sympathy all they cared about was getting their fee for the night. The property itself is across the street from construction, very noise and starts very early in the morning. The cleaning staff took it upon themselves to open the window and let the construction dust into the room.
Stayed 3 nights in Jul 2023

8/10 Good

Roberto

Very nice hotel, clean, with parking and amenities. Well-located, right next to the train that climbs to the top of the mountain. Good options for breakfast, the only complaint is you have to reserve your time slot for breakfast, otherwise, they don't give you a table unless is outside. Staff, some are nice but others are very rude like an old lady at the front desk who complains to every guest checking in on the hotel with an Expedia reservation. She asked why we book through Expedia instead of booking directly to the hotel. They ask you to pay the full amount on the moment you check in. If you need any kind of accommodation they just said that they can't do anything since you book with Expedia. If it hadn't been for Expedia we wouldn't have stayed at that hotel. If it bothers them so much, don't use it to advertise.
Stayed 2 nights in Jul 2022

10/10 Excellent

Giannina

Stayed 1 night in Aug 2024

8/10 Good

Cyrill

Stayed 1 night in Oct 2024

8/10 Good

Yaroslava

Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Stayed 1 night in Oct 2024

10/10 Excellent

ABDULAZIZ

Stayed 7 nights in Aug 2024

10/10 Excellent

van de Loo

Stayed 1 night in Aug 2024

8/10 Good

Shelly

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024