6/10 Okay
james
Travelled with partner
3 Feb 2025
Disliked: Property conditions & facilities
For a 5 star hotel the rooms are VERY dated. 1st ine we had was awful! Plug sockets hanging out of the wall, heavily stained carpets, very dirty walls. Eventually got moved after 4 days, (mainly due to putting a bad revue on google) receptiin staff seem uninterested in helping or passing on concerns.
Pool and communal areas are modern, and very well kept.
Decided to eat at the buffet restaurant on the friday and Saturday evening. Friday the food was exceptional! Well worth the money. So much so, we decided to go back on the saturday.
Unfortunately the Saturday was very poor. Run out of most things no roast beef, leg of lamb, roast duck o4 herb crusted salmon for over 45 mins! Ended up having some pasta and some soup. They started replacing the above as we were leaving. When we mentioned to the restaurant manager he just shrugged his shoulders!
This is a 3 star hotel at best! And thats only due to the pool area!
james
Stayed 8 nights in Jan 2025