6/10 Okay
Marie
Travelled with family
6 Nov 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The stay was fine had it not been for the staff & the dog at breakfast I would gladly return. The first issue was at check in with staff. Though I booked and paid for my stay through Expedia weeks in advance the 2 women at the front desk informed me another “Maria” had taken my king suite to 2 queens beds earlier. My name is Marie not Maria I had paid for the room I wanted the other lady had not. So after they checked my ID I was questioned as to why I had called to change my room I again told the 2 I indeed had not called to change anything. While waiting for the room issue to be resolved one of the 2 front desk employees proceeded to flirt with every man walking into place. I immediately felt uncomfortable seeing as I was only there to visit my husband; because he too like the other gentlemen checking in works away in the oil rigs. The employees didn’t care that those men were married nor that she blatantly made awkward advances in front of a lobby of guests. I was disappointed by the disrespectful manner of that person as a married woman. At the time of checkout I took our room keys to the front desk there was a different employee this time scrolling on her cell phone. I ask if keys should be left there she said I’ll take them never looking up from her phone. A not so appealing or clean dog with another guest also having issues at check was right next to the breakfast bar. The way the dog looked and the food being less than 5 feet way was just gross.
Marie
Stayed 1 night in Nov 2024