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The Royal at Dockray

3.0 star property
Family-friendly hotel with free breakfast and 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Royal at Dockray

Mountain view
Garden
In-room safe, iron/ironing board, rollaway beds, WiFi
Bar (on property)
Premier Double or Twin Room | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
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About the area

Map
Dockray, Cumbria, Penrith, England, CA11 0JY

What's nearby

  • Aira Force - 14 min walk
  • Ullswater - 2 min drive
  • Derwentwater - 18 min drive
  • Lodore Falls - 21 min drive
  • Hellvellyn - 26 min drive

Getting around

  • Penrith Station - 20 min drive
  • Newcastle (NCL-Newcastle Intl.) - 110 min drive

Restaurants

  • ‪Sun Inn - ‬8 min drive
  • ‪The White Horse Inn - ‬8 min drive
  • ‪Travellers Rest Glenridding - ‬5 min drive
  • ‪Fellbites - ‬5 min drive
  • ‪Granny Dowbekins - ‬8 min drive

About this property

The Royal at Dockray

Family-friendly hotel
You can look forward to free full breakfast, a terrace and a garden at The Royal at Dockray. The on-site restaurant offers breakfast, lunch and dinner. In addition to a playground and an arcade/games room, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • Free self-parking
  • A 24-hour front desk, luggage storage and smoke-free property
  • A front desk safe and 1 meeting room
Room features
All guestrooms at The Royal at Dockray offer comforts such as safes and WiFi.
More amenities include:
  • Showers and hairdryers
  • TVs with cable channels and DVD players
  • Coffee/tea makers and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 1 per 24-hour period)
  • Available in some public areas: WiFi (GBP 1 per 24-hour period)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 5 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: GBP 1 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 1 per 24-hour period (rates may vary)
  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Royal Dockray Hotel Penrith
Royal Dockray Penrith
The Royal at Dockray Hotel
The Royal at Dockray Penrith
The Royal at Dockray Hotel Penrith

Frequently asked questions

Is The Royal at Dockray pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 5 per pet, per night. Service animals are exempt from fees.

How much is parking at The Royal at Dockray?

Self-parking is free at this property.

What time is check-in at The Royal at Dockray?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Royal at Dockray?

Checkout is at 10:30 AM.

Where is The Royal at Dockray located?

This family-friendly Penrith hotel is within 1 mi (2 km) of Aira Force and Gowbarrow Fall. Rookin House Activity Centre and Ullswater are also within 3 miles (5 km).

The Royal at Dockray Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 88 reviews" "
Rating 8 - Good. 38 out of 88 reviews" "
Rating 6 - Okay. 8 out of 88 reviews" "
Rating 4 - Poor. 3 out of 88 reviews" "
Rating 2 - Terrible. 0 out of 88 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 1 night in May 2024

10/10 Excellent

Kathleen

Stayed 2 nights in Dec 2022

4/10 Poor

Sam

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Unclean + bad service
Unfortunately this hotel has gone downhill. We’ve been returning to this hotel for years and up until this year we have been massively let down. Whilst this hotel is within one of the best locations within the Lake District, the hotel itself has a lot to improve on. As far as cleanliness goes I would struggle to find a clean piece of cutlery no matter how much I swapped my filthy ones. When we arrived there was stains on the sheets that they appeared to try and hide away, and when asked for it to be cleaned or replaced we was told they had no others. When our bedroom was serviced they had not replaced out mugs or spoons, nor had they refilled the tea and coffee. And when asking for more the management seemed rude, as if it was criminal we had asked for more, I think they require more training in attending to customers. Maintenance is no better my partner and I had to cover the holes within the shower head with our hands in order to shower. Most of the furniture is worn and dated and our TV remote was not working properly. Only a few buttons worked. When we spoke up about it they only replaced it within the remote from the room adjacent to us! That our partnering couple was staying in, leaving them with the broken remote. They also only provide single quilts in the double rooms. As far as the food goes it was quite pleasant, especially breakfast; one night we had the BBQ pork belly starter and the crackling was inedible, like plastic.
Stayed 2 nights in Nov 2022

10/10 Excellent

Vivienne

Stayed 1 night in Oct 2022

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The village of Dockray, consists of a few farm buildings and The Royal on a very quiet road, in some beautiful countryside near the lake. The staff were all very helpful and pleasant. The rooms were great and roomy. A great loction from which to access the Lakes and coast.
Stayed 1 night in Sep 2022

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Stephen

Stayed 1 night in Aug 2021

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for phone addicts!
As the title suggests, if you're addicted to your mobile phone then this is not for you as there was no reception! Not that this bothered me, although the poor television reception did! I think the hotel could be described as quaint as most old buildings are, the floor in our bedroom was on a definite slant but then who actually wants to spend time in their room? The food was as to be expected, plentiful, with the pie of the day a definite challenge to even us with a big appetite. Hotel appears to be ideal for those wanting a base for a rambling holiday in the area with the local beers on sale and large selection of gins perfect for post-activity refreshment.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all excellent, especially the cooked breakfasts which really set us up for the day,
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only Hotel in Dockray provided a friendly environment. Room with ensuite was adequate and spacious. Breakfast cereals could be upgraded to include some decent muesli. The suggestion that guests pay £1 for an Internet code should be removed given the price of the rooms. On the whole a good place to stopover.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and management and the restaurant has some excellent food. Covid restrictions meant no housekeeping, which was a bit offputting.
Stayed 4 nights in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

stuart

Liked: Cleanliness, staff & service, room comfort
night stay
2 night stay a week after lockdown eased. Hotel needs updating, but rooms were clean. Bed comfy and shower was good. Food seemed expensive but portions were large and tasty. Breakfast was good choice of full breakfast, scrambled egg etc. Staff were friendly. My only gripe was wifi should be free for guests. Would stay again as it was great for walks which is what we wanted
Stayed 2 nights in Jul 2020

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay ... The Royal is a great getaway and the staff are very pleasant, this is our second time staying and won’t be our last ....
Stayed 2 nights in Feb 2020

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Lovely overnight stop, room was comfortable, large en-suite and good shower. Food was delicious we ate in the evening and breakfast. The evening meals were homemade, delicious and very generous portions. We had a great evenNing. Right on the doorstep of Ullswater
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff all great and friendly but room was very tired, comfy beds and nice shower but decor tired.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot room
Had the tiniest room above the entrance To the bar. Room had everything for our comfort Bathroom super( wonderful shower and Shampoo products. Because the room was so small it was Too hot. Even though we turned off the rsdiators. Perfect if it had been a very cold night. Only critic! Breakfast unbelievable.brilliant choice. Will be back! Loved it
Stayed 1 night in Jan 2020

10/10 Excellent

yasemin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Silence and Oxygen
If you want to stay away from the busy, dirty, and bad city life few days you should see this place.
Pub
From the room
Stayed 2 nights in Dec 2019

8/10 Good

Nigel

Liked: Staff & service, room comfort
Royal
Had a pleasant stay, and the location is great. The staff were very helpful, and the room was ok, if a little dated. The surfaces were in need of a proper wipe, as there was a couple of sticky bits on then. Shower room was quite compact. All in all, not bad.
Stayed 1 night in Dec 2019

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked two separate rooms
Stayed 1 night in Nov 2019

6/10 Okay

Alastair

Travelled with family
Disliked: Property conditions & facilities
Good location, rooms need an update.
The hotel was placed in a good location, it allowed dogs which was a bonus. The rooms were a little tired however, worn out carpets, lifted floor in the bathroom etc. It's an old building, but the floor boards were very noisy. The food was mixed quality. The outdoor area was very nice, great for dogs, off the lead was fine (although they could get to the road quickly if allowed) We used this as a half way point for driving to scotland and it was fine.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019