Phillaur Hotels

"Do not stay here. It is one of the most expensive hotels in Ludhiana but absolutely not worth it. Drilling during massage. Hammering sounds whilst in room, party prep noise early morning. When checking in, given zero info on hotel. Tv had to call a man to get is working. In room telephone really bad, wifi stopped working every day. No umbrellas by pool( see photo) so almost impossible to sit out. Hole by tap, electrical socket in bathroom comes away from wall. This is a hotel in need of renovation. The staff are very nice but often clueless and just saying anything hoping you will believe them( hammering noise is the air con!!) ( wifi will be back on on 10 minutes). They took food bill off.. 2 bowls of dhall and some chappatis. I have never posted a bad review of a hotel before.. I will be contacting radisson head office"

"Property need to be fixed especially inside the guest room room washroom "

"Good "

"Good "

"bad service in resturant. Not Five star standards"

"The hotel is convenient and clean. The staff were amazing and food like home cooking. An extensive selection of menu. Mr. Rajit at the front desk made you feel like home while "

"Here’s a polished, positive review you can use: ⸻ I recently stayed at Best Western Phagwara with my elderly mother, who is a wheelchair user, and our experience was absolutely wonderful. From the moment we arrived, the Hotel Manager went above and beyond to make sure my mother was comfortable. They thoughtfully arranged for extra grab rails in the bathroom, which made a huge difference and showed genuine care and attention to accessibility. It gave us great peace of mind throughout our stay. The staff were exceptionally polite, respectful, and always ready to assist with a smile. Nothing ever felt like too much trouble. The hotel itself is very clean and well-maintained, creating a comfortable and welcoming environment. The food deserves special mention — the restaurant serves absolutely amazing meals, and the breakfast buffet was excellent with a wide variety of fresh and delicious options to start the day. We truly appreciated the kindness, professionalism, and attention to detail shown by everyone at the hotel. I would highly recommend Best Western Phagwara, especially for families traveling with elderly guests or anyone needing a little extra support. We look forward to returning!"

"The rooms were nice and clean, any issues the hotel resolved. The staff were friendly and professional. This was second time we stayed and was not disappointed. The restaurant staff were so nice and made us feel welcomed. Food was spot on and delicious each time. Room service was nice too. Would stay here again. "

"Staff very courteous, clean rooms"