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Best Western Plus Surprise-Phoenix NW

3.5 star property
Hotel with free breakfast, near Surprise Stadium

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Surprise-Phoenix NW

Outdoor pool
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Lobby
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Hot tub
  • Pet-friendly
  • Laundry
The price is €119
includes taxes & fees
5 Jan - 6 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Refrigerator & Microwave

Standard Room, Multiple Beds, Refrigerator & Microwave

Standard Room, Multiple Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Windmill Suites Surprise, Ascend Hotel Collection

Pool
Hot tub
Breakfast included
Pet-friendly
8.6 out of 10, Excellent, (1002)
The price is €123
includes taxes & fees
29 Dec - 30 Dec
Windmill Suites Surprise, Ascend Hotel Collection
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About the area

Map
13337 W Grand Avenue, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 5 min drive
  • Peoria Sports Complex - 12 min drive
  • Luke Air Force Base - 13 min drive
  • State Farm Stadium - 15 min drive
  • Westgate Entertainment District - 15 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 39 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk

About this property

Best Western Plus Surprise-Phoenix NW

Hotel near Surprise Stadium
A free breakfast buffet, dry cleaning/laundry services and a gym are just a few of the amenities provided at Best Western Plus Surprise-Phoenix NW. For some rest and relaxation, visit the hot tub. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a local area shuttle and smoke-free property
  • 1 meeting room, a 24-hour front desk and free newspapers
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 86 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge) up to 35 mi
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40, per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

Does Best Western Plus Surprise-Phoenix NW have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Surprise-Phoenix NW?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Surprise-Phoenix NW on 5 Jan 2025 start from €118.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Surprise-Phoenix NW pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 250 per stay and a fee of USD 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Surprise-Phoenix NW?

Self-parking is free at this property.

What time is check-in at Best Western Plus Surprise-Phoenix NW?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Best Western Plus Surprise-Phoenix NW?

Checkout is at 11:00 AM.

Where is Best Western Plus Surprise-Phoenix NW located?

Located in the heart of Surprise, this hotel is 2.2 mi (3.6 km) from Surprise Stadium, and within 9 mi (15 km) of Arrowhead Towne Center and Peoria Sports Complex. Desert Diamond Casino - West Valley and Westgate Entertainment District are also within 12 mi (20 km).

Best Western Plus Surprise-Phoenix NW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1006 reviews" "
Rating 8 - Good. 300 out of 1006 reviews" "
Rating 6 - Okay. 111 out of 1006 reviews" "
Rating 4 - Poor. 47 out of 1006 reviews" "
Rating 2 - Terrible. 38 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ezequiel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk girl was rude, pool n hot tub was fun
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I had a lovely stay. The breakfast was delicious with many options, the quiet after 10pm is great. Everyone was friendly and helpful. Our room was perfect. Everything we needed for our visit. We were very impressed with our stay and rate it 10 out of 10. Thank you!
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

8/10 Good

Linda

Stayed 5 nights in Nov 2024

10/10 Excellent

Martha

Stayed 1 night in Nov 2024

6/10 Okay

Christy

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Centrally located. Restaurants everywhere. Easy access to major streets. Only drawback was the train noise in the early morning and traffic noise from the Lowe’s next door.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Motel was clean and the front desk attendant was very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back again. Good location and professional and courteous staff. Rooms are large, and breakfast is included.
Stayed 1 night in Nov 2024

6/10 Okay

Gregory, Sutton

Travelled with partner
Property was OK.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mario F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and well maintained hotel. Conveniently located.
Stayed 1 night in Oct 2024

8/10 Good

David, Calgary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience Close to eating and shopping facilities and highway connections
Stayed 1 night in Oct 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When my son and I walked into the room there was a bug on one of the pillows of the queen size beds. Other than that the breakfast was great, the beds were comfortable, the A/C worked VERY well, and the housekeeping and front desk staff were VERY FRIENDLY!!!
Stayed 3 nights in Oct 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a couple of times. Staff is great. Breakfast good. Pool needs better cleaning and hot tub as well. They are ok but not great. Rooms and Beds are comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in an area where there are several stores and restaurants in walking distance or very short driving distance.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Always my favorite place to stay in surprise!
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Staff and housekeepers where excellent! No complaints. I loved the breakfast and the cold filtered water available 24/7.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Hotel was very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Friedhelm

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Great breakfast. The only complaint would be the water in the shower would easily come out and spill all over the floor. The doors have obvious water and humidity damage.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable. The pillows were amazing. The breakfast was so good!! The staff very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Alfredo

Stayed 1 night in Aug 2024

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy traveler
Very nice, clean hotel with good variety for breakfast. Free cookies too!
Stayed 7 nights in Sep 2024

10/10 Excellent

Sergio, North Las Vegas

Stayed 2 nights in Aug 2024