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Best Western Plus Surprise-Phoenix NW

3.5 star property
Hotel with free breakfast, near Surprise Stadium

Choose dates to view prices

Photo gallery for Best Western Plus Surprise-Phoenix NW

Outdoor pool
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Lobby
Lobby
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
The current price is €199
includes taxes & fees
25 Feb - 26 Feb

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Refrigerator & Microwave

Standard Room, Multiple Beds, Refrigerator & Microwave

Standard Room, Multiple Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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8.6 out of 10, Excellent, 1,000 reviews
The price is €181
includes taxes & fees
27 Feb - 28 Feb
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About the area

Map
13337 W Grand Avenue, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 5 min drive
  • Peoria Sports Complex - 12 min drive
  • Luke Air Force Base - 13 min drive
  • State Farm Stadium - 15 min drive
  • Westgate Entertainment District - 15 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 39 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk

About this property

Best Western Plus Surprise-Phoenix NW

Hotel near Surprise Stadium
A free breakfast buffet, dry cleaning/laundry services and a gym are just a few of the amenities provided at Best Western Plus Surprise-Phoenix NW. For some rest and relaxation, visit the hot tub. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a local area shuttle and multilingual staff
  • 1 meeting room, a lift and a front desk safe
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 86 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge) up to 35 mi
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40, per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

Does Best Western Plus Surprise-Phoenix NW have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Surprise-Phoenix NW?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Surprise-Phoenix NW on 25 Feb 2025 start from €199.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Surprise-Phoenix NW pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 250 per stay and a fee of USD 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Surprise-Phoenix NW?

Self-parking is free at this property.

What time is check-in at Best Western Plus Surprise-Phoenix NW?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Best Western Plus Surprise-Phoenix NW?

Checkout is at 11:00 AM.

Where is Best Western Plus Surprise-Phoenix NW located?

Located in the heart of Surprise, this hotel is 2.2 mi (3.6 km) from Surprise Stadium, and within 9 mi (15 km) of Arrowhead Towne Center and Peoria Sports Complex. Desert Diamond Casino - West Valley and Westgate Entertainment District are also within 12 mi (20 km).

Best Western Plus Surprise-Phoenix NW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noah R

Great place stay
Stayed 1 night in Dec 2024

10/10 Excellent

Bob

I appreciated the friendly staff, clean environment and quiet location
Stayed 2 nights in Feb 2025

10/10 Excellent

Josh

Very nice, quiet location. Staff was very friendly and helpful
Stayed 6 nights in Jan 2025

10/10 Excellent

Frank

Great time
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Free breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Shawna

I do not have any complaints what so ever. Easy navigation, close to restaurants, close to venue I needed to be at. Hotel room was nice, beds were nice, shower pressure was nice and ac was nice.
Stayed 4 nights in Feb 2025

8/10 Good

Scott

Hotel is situated next to a Lowe’s. Train runs through regularly and toots its horn. They were refinishing the concrete entrances so we had to walk around the building to get in. Breakfast was plentiful. Staff was friendly.
Stayed 3 nights in Feb 2025

8/10 Good

Deborah

Front desk people were friendly and helpful. Restaurants close by. Unable to take advantage of the free breakfast as had to check into a surgical center that morning.
Stayed 1 night in Jan 2025

8/10 Good

Isphara

Pleasant stay. Courteous staff.Coffee maker gave up on second day. Nice free hot drinks in lobby area.
Stayed 2 nights in Jan 2025

8/10 Good

Barbara

Very good, inside of bathroom door had a streak of lotion on it that I cleaned up. Carpet near one of beds had N obvious white spot of a gooey something that had apparently been vacuumed but was not removed.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Motel was clean and the front desk attendant was very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

My mom and I had a lovely stay. The breakfast was delicious with many options, the quiet after 10pm is great. Everyone was friendly and helpful. Our room was perfect. Everything we needed for our visit. We were very impressed with our stay and rate it 10 out of 10. Thank you!
Stayed 3 nights in Dec 2024

8/10 Good

Ezequiel

Front desk girl was rude, pool n hot tub was fun
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Always my favorite place to stay in surprise!
Stayed 1 night in Sep 2024

8/10 Good

David

Good experience Close to eating and shopping facilities and highway connections
Stayed 1 night in Oct 2024

10/10 Excellent

norman

I would come back again. Good location and professional and courteous staff. Rooms are large, and breakfast is included.
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Hotel was nice. Centrally located. Restaurants everywhere. Easy access to major streets. Only drawback was the train noise in the early morning and traffic noise from the Lowe’s next door.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrian

The hotel is located in an area where there are several stores and restaurants in walking distance or very short driving distance.
Stayed 3 nights in Oct 2024

6/10 Okay

Calvin

Liked: Staff & service
Property is nice. Staff are not friendly. We have stayed at 5 hotels this week and this is the most unfriendly by far. Aside from that property is fine.
Stayed 1 night in Jan 2025

10/10 Excellent

Mario F

Friendly staff. Clean and well maintained hotel. Conveniently located.
Stayed 1 night in Oct 2024

8/10 Good

Greg

Good size rooms and breakfast was well prepared.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Great place to stay with a good breakfast and friendly staff.
Stayed 6 nights in Jun 2024

10/10 Excellent

Shirley

Staff was friendly and helpful. Hotel was very clean
Stayed 2 nights in Sep 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and there was even old food in tupperware left in the fridge. There was no hot water for the 2 days i stayed and when bringing this to the attention of staff they just blew me off. Was also harassed by staff about me parking in a hanicap parking when im disabled and have a handicap plaquer hanging from the rear view mirror in my car. Front desk staff was rude and disrespectful. I will never stay at the hotel again and i would never recommend that anyone else stay there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Happy traveler
Very nice, clean hotel with good variety for breakfast. Free cookies too!
Stayed 7 nights in Sep 2024