Phuc Yen Holidays

Fantastic hotel with modern amenities. Friendly staff. The pool was also lovely. Highly recommend.

Outstanding cruise! They truly do 6 star service, we stayed at President Villa and it was fantastic. Staff went above and beyond to make our cruise unforgettable. Highly recommended!

Nice hotel and very clean

A very large hotel that would have once been fabulous, but has likely felt the effects of Covid. It’s still very tidy and clean, just a bit empty feeling. There are two pools, which is fantastic. The gym is large and spacious. Our room was good, the bed was however as hard as a rock. The reception staff are very welcoming and friendly, we also had a member of staff help us with transport and made our stay very easy. Unfortunately a lot of the staff do not seem to speak much English and were also quite hesitant to even interact with us, which can be frustrating. The breakfast is large enough, but wasn’t anything special. At the time of our visit Halong bay had recently been hit with a very bad typhoon and we could see that the hotel was working hard to remedy any damage that had occurred - this did not effect our stay other then some restaurants in the hotel being closed.

The staff did a wonderful job, especially since they had just been hit by a typhoon. There was a lot of damage in the area but the staff did an excellent job to make you feel comfortable and were so friendly. The view from the pool was awesome.