6/10 Okay
Robin
Travelled with family
23 Dec 2024
Disliked: Staff & service, property conditions & facilities
F&B staff - Your bar staff needs to learn how to be bartenders. Seemed a bit clueless to fulfil relatively simple orders - eg. "a bucket of beers" should come in a bucket...with ice! Does that really need to be taught!?
Facilities - Condition of the pool needs attention, desperately. The two circular sitting areas are rife with lime green algae. While the water was overall pretty clear, in reality, a pool that's properly maintained with chemicals should never support the growth of that kind of thing. You desperately need to up your game in this regard. I personally would not set foot in that water.
Cleaning - I'd say cleanliness of the room was just OK. Some mould growth in the shower that could also be easily dealt with, but wasn't. Easy fixes, really. Just need to pay attention to what's happening with your property.
Robin
Stayed 3 nights in Dec 2024