Pico Holidays

Amazing apartment located near the centre of Balhao. The staff had excellent service and recommendations! We walked everywhere here and easy access to metro if you need to go farther. Would stay here again!

Excellent position, easy access to metro.. lovely to have day out but come back for a rest and plenty of options for the evening, walk down bridge or quayside and metro /bus back. Lovely shopping centre other side of market.. only downside to the apartment were the 32 steps up before we could access lift to our 3rd floor.....plus a couple of hooks in the hallway to hang wet coats would be useful, unfortunately the sun doesn't shine all the time ..

Everything was wonderful except that it did mot feel like there was much recognition of VIP status. No bottles of wine were offered or room upgrade. We had to argue for the room we orginally paid for and also we were downgraded for the end of our stay. It felt like we paid a lot of money ($450/nt) to not be treated like anything special. $450 is a lot of momey in Portugal. or anywhere..it was disappointing. I think the staff is very nice but they seemed stressed. The management forces them to sell rooms out from under reserved guests. There seemed to be other angry guests. That is not a good way to run business. The rate should be guaranteed.

Good good, great pool and spa!

The staff were all very friendly and chatty and more than willing to help. They even gave us a free upgrade upon arrival. It’s great that the hotel put out free cake, tea and coffee for guests for an hour each day. We also loved the happy hour each day! Valentina’s restaurant onsite was also very nice. Overall a beautiful hotel in a great location. I would definitely recommend it!