Pinheiros Hotels

"Unfortunately, my experience at Hotel Marlin was extremely disappointing, and I would not recommend this hotel to anyone. The main issue is that the condition of the property does not match the photos or the expectations created by the advertising. What is shown online is very different from what guests actually find upon arrival. The overall structure of the hotel appears neglected. The rooms were in poor condition, with strong mold odors, visible dirt, and serious cleanliness problems. The bathroom showed signs of slime and lack of proper maintenance, and the room did not feel hygienic or comfortable. In addition, the air conditioning did not work properly, making the stay even more uncomfortable. On some occasions, there were also insects inside the room, which should never happen in a hotel at this price level. The pool was another major disappointment. It was visibly dirty and poorly maintained, which explains why almost no guests were using it. Many families were clearly uncomfortable allowing their children near the pool due to the water condition, which raises serious concerns about hygiene and safety. Although the hotel charges high prices, the quality delivered does not justify the cost. During my stay, I heard multiple guests expressing similar complaints, especially regarding cleanliness and maintenance. A quick look at the most recent reviews confirms that these issues are not isolated. To be fair, the location has potential, but unfortunately the lack of mai"