Pino Santo Holidays

I had a wonderful stay at this hotel..They should be very proud of their staff in every department..The beach club is so efficiently ran, One of the best A/I hotels I’ve stayed in.. Well done and hold your head high..I will return next year..Can’t wait Thank you Heather

Excellent stay with lovely swimming pools. Room excellent with top class restaurant. Totally pampered by staff ……will stay again

If you come to this resort you will come back over and over again, the food is superb, the staff is what will bring you back! From the gardening crew (Andres) that will great you every time you walk by to the amazing team of Restaurant managers Carrera, Germano, Patrik, Felix, and Herrera and our superb server Manolo, you became friends. You feel so sad to leave that you have to return to be pampered again! Amazing management. My housekeeper Rosario, I wish I could take her with me! They change your towels 2 times a day and will make your bed if you had a nap in the afternoon! Really amazing

Wow Wow Wow!!! I saw Grand Horizon advertised last year and it had been on my radar for a short break without the kids. I booked this trip at Christmas and we have been looking forward to it since then. I genuinely cannot find fault with Grand Horizon, and cannot understand a lot of the negative comments in the reviews. This is our 4th holiday to Gran Canaria (6th in the Canaries) and hands down, this hotel is the nicest by far. There were plenty of staff around the complex, whether that be cleaning, or by the pool/at the bar. 24/7 reception/customer care team have been perfect from my initial enquiries in December, through to checking up if everything is OK during the stay. Notably, Yasmine and Sabrina are 5* personal concierge and answered any questions in a timely manner. One of the key selling points is amazing sea views being at the top of the mountain. We booked an Elite suite with private pool and we genuinely speechless when we arrived. The entire complex is spotlessly clean and built to a very high standard with super high quality finish. I’m usually ready to go home at the end of a holiday/break, but this time I’m genuinely sad to be leaving today. Beautiful hotel. Fantastic staff. Amazing views. Thank you again… I will be back soon! ❤️

Great location and service.