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Cristal Palace

4.5 star property
Escape to this elegant haven where luxury meets adventure. Enjoy world-class skiing just steps away from your hotel.

Choose dates to view prices

Photo gallery for Cristal Palace

Indoor pool
Staircase
Balcony
Fitness facility
Couples treatment room(s), sauna, hot tub, steam room
In the heart of Pinzolo, Cristal Palace offers a luxurious retreat with an Art Deco twist. Unwind at the spa, enjoy a roundtrip ski shuttle and hit the slopes in style. With amenities like free in-room WiFi, babysitting services and a business center you'll be all set for work or play.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pet-friendly
  • Pool
  • Room service
The current price is €351
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Classic Double or Twin Room

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Down duvet
Blackout curtains
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, minibar, in-room safe

Superior Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Down duvet
Blackout curtains
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Triple Room (with extra bed)

Premium bedding, down duvets, minibar, in-room safe

Triple Room (with extra bed)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Triple Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Down duvet
Blackout curtains
Bidet
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Down duvet
Blackout curtains
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Classic Double Room Single Use

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
Down duvet
2 bedrooms
Blackout curtains
Premium bedding
  • 60 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Classic Triple Room

Premium bedding, down duvets, minibar, in-room safe

Classic Triple Room

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Down duvet
Blackout curtains
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About the area

Map
Via Cima Tosa 104/A, Pinzolo, TN, 38086

What's nearby

  • Madonna di Campiglio Ski Area - 6 min walk
  • Pradalago Gondola - 6 min walk
  • Miramonti Ski Lift - 9 min walk
  • Groste 1 Express Gondola - 10 min walk
  • Golf Club Campo Carlo Magno - 14 min walk

Getting around

  • Mezzocorona Station - 62 min drive

Restaurants

  • ‪Chalet Spinale - ‬13 min walk
  • ‪Jumper - ‬9 min walk
  • ‪Bar Suisse - ‬9 min walk
  • ‪Bar Fortini - ‬10 min walk
  • ‪La Stube di Franz Joseph - ‬10 min walk

About this property

Cristal Palace

Luxury family-friendly hotel in the city centre
You can look forward to a free breakfast buffet, an airport shuttle and a terrace at Cristal Palace. With amenities such as a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Indulge in a body scrub, a body treatment and a sports massage at Cristal Energy Spa, the on-site spa. The on-site restaurant offers breakfast. Enjoy the health club, as well as activities such as sledging. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • A round-trip airport shuttle (surcharge), an electric car charging station and babysitting (surcharge)
  • A front desk safe, luggage storage and outdoor furniture
  • Massage treatment rooms, a banquet hall and a lift
Room features
All 61 rooms offer comforts such as premium bedding and bathrobes, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and baths or showers
  • LCD TVs with satellite channels
  • Heating, daily housekeeping and desks

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Ski storage
  • Sledding
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,399 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 30.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 200 per person (one-way)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number IT022143A1U7XVTCU9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristal Palace Hotel
Cristal Palace Hotel Madonna di Campiglio
Cristal Palace Madonna di Campiglio
Cristal Palace Hotel
Cristal Palace Pinzolo
Cristal Palace Hotel Pinzolo

Frequently asked questions

Does Cristal Palace have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Cristal Palace?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Cristal Palace on 8 Mar 2025 start from €346.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cristal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

What time is check-in at Cristal Palace?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Cristal Palace?

Checkout is at 11 AM.

Does Cristal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 200 per person applies.

Where is Cristal Palace located?

Located near the slopes, this Pinzolo hotel is situated in the mountains, and is within a 5-minute walk of Skirama Dolomiti Adamello Brenta, Canalone Miramonti and Parco Naturale Adamello Brenta. Madonna di Campiglio Ski Area and Pradalago Gondola are just steps away.

Cristal Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 151 reviews
Rating 8 - Good. 37 out of 151 reviews
Rating 6 - Okay. 12 out of 151 reviews
Rating 4 - Poor. 4 out of 151 reviews
Rating 2 - Terrible. 0 out of 151 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Love this hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot for a snowy vacation!
A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
View from the room
Stayed 5 nights in Feb 2024

10/10 Excellent

Azalea

Stayed 5 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
Stayed 4 nights in Feb 2022

10/10 Excellent

philip

Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Visit to Cristal Palace Hotel
A lovely hotel in a magnificent setting. A free shuttle bus will take you down to the centre of the town any time of day and collect on request. The only shortfall was the lack of aircon during a very hot July
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property , amenities, staff were all meeting a high standard expectation
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
4 Nights in Madonna
The hotel is very nice and the service was great. However, it is just far enough from the town that it is inconvenient when you want to go out to dinner. Also, the room was very loud. We were on the 2nd floor next to the kids room and directly under the piano upstairs. I would not recommend staying on this floor.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel , excellent services and food
Great hotel, nice ambience, good for family get away. Nice sized rooms and wonderful view of the town. Shuttle bus is convenient and no issue to get to and from ski lifts. Great all round.
Stayed 4 nights in Dec 2018

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

john, Sandhurst,berks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, summer or winter...
An exceptional price was backed up with very reasonably priced dining. The manager and staff went the extra mile to make our stay wonderful. The hotel is on the prime site, high up and overlooking the town below. 5 Star in every respect. Highly rated and the drive in from the south and out to the north has spectacular scenery.

10/10 Excellent

angie, east sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ski trip
excellent hotel. great food, great rooms, good location. Thanks to all the staff including our complimentary shuttle bus driver but special mention to barman and head waiter who made us feel so welcome. We would also like to recommend the homestube restaurant\bar in the town.

10/10 Excellent

Saverio, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic week-end in a nice mountain village.
We spent a weekend in this Hotel. It was a birthday present for me and my wife (our birthday is very close). We enjoyed the beautiful SPA. Restaurant was good, breakfast very rich.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid range hotel outside town
This would be a good 3 star, possibly 4 star in UK. The staff were helpful. Wifi is poor and non existent in some bedrooms. Free minibus service to slopes and town excellent.

10/10 Excellent

Robert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years week ski holiday
It was a superb experience. This hotel is a real gem, and the staff is extremely friendly, service-minded and discrete. We will definitely stay there again.

10/10 Excellent

Clifford, Muscat, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in the summertime
The price was good for a summer holiday, actually a via feratta climb. We enjoyed the sauna and swimming pool. Demetri at the front desk was quite helpful.

8/10 Good

ania, polska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice staff.
Cena za parking jest wygórowana! Śniadania mogłyby byc bardziej urozmaicone. Widok z okna jest uroczy. Cichy, klimatyczny hotel.

10/10 Excellent

Paul, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine
Wonderful, charming hotel. The perfect Alpine experience- great location, views to die for, super facilities, lovely considerate staff, and good Italian food and wine. And do not forget the cocktails....

10/10 Excellent

Paul, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine
Wonderful, charming hotel. The perfect Alpine experience- great location, views to die for, super facilities, lovely considerate staff, and good Italian food and wine. And do not forget the cocktails....

8/10 Good

Atli, Iceland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
skiing
very good

8/10 Good

enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Alberto

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024