Hotel Cruells

3.0 star property
Hotel in Planoles with winery and free breakfast

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February 2025

Photo gallery for Hotel Cruells

Cabin, Garden View
View from property
Property amenity
Garden
Garden

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • Pet-friendly
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Room, Mountain View

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Desk
Wardrobe
Daily housekeeping
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

Double Room, Mountain View

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Suite, Balcony, Mountain View

Highlights

Balcony
Fireplace
Heating
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Cabin, Garden View

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Free bottled water
Desk
Wardrobe
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
km. 126 CN-260, Planoles, 17535

What's nearby

  • Via ferrada Roca de la Creu - 7 min drive
  • La Molina Ski Resort - 25 min drive
  • La Masella Ski Resort - 44 min drive
  • Font-Romeu Ski Resort - 62 min drive
  • Valter 2000 - 68 min drive

Getting around

  • Planoles Station - 3 min drive
  • Gerona (GRO-Costa Brava) - 78 min drive

Restaurants

  • ‪Bar Gusi - ‬7 min drive
  • ‪Bar Nuria - ‬7 min drive
  • ‪La Perdiu Blanca - ‬6 min drive
  • ‪Restaurant Els Caçadors - ‬8 min drive
  • ‪Forn Robiró - ‬7 min drive

About this property

Hotel Cruells

Hotel in the mountains
Consider a stay at Hotel Cruells and take advantage of a free breakfast buffet, an attached winery and a terrace. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Tour/ticket information, luggage storage and smoke-free property
Room features
All guest rooms at Hotel Cruells offer amenities, such as free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Heating, daily housekeeping and desks

Languages

Catalan, English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 9 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool
  • Ski passes
  • Winery

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Massage
  • Spa services

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 9 AM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 6 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Cruells Planoles
Cruells Planoles
Cruells
Hotel Cruells Hotel
Hotel Cruells Planoles
Hotel Cruells Hotel Planoles

Frequently asked questions

Does Hotel Cruells have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Cruells pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Cruells?

Self-parking is free at this property.

What time is check-in at Hotel Cruells?

Check-in start time: 9 AM; check-in end time: 9 PM.

What time is check-out at Hotel Cruells?

Checkout is at noon.

Where is Hotel Cruells located?

Situated in the mountains, this hotel is 3.7 mi (5.9 km) from Via ferrada Roca de la Creu and within 12 miles (20 km) of Salt del Grill and Santuari de Nostra Senyora de Nuria. Telecabina de Núria and Coma del Clot are also within 12 miles (20 km). Planoles Station is 25 minutes by foot.

Hotel Cruells Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando, Paraguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Hotel Cruells
Hotel Cruells is an incredible place to stay and relax. We stayed in a cabin. It was very comfortable and cozy with a beautiful view of the mountains. Mercé was very thoughtful and helpful. We are already planning our return to stay longer!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No vemos la hora de regresar!
Pasamos 3 días de gloria en todos los aspectos, la cabaña muy cómoda ubicada en una colina con vistas muy amplias espectaculares en un entorno tranquilo donde podrás desconectar al 100% ya que allí la naturaleza se apoderará de ti si o si. Nuestra mascota (labrador retriever) lo paso genial. La cama / almohadas muy cómoda, la calefacción funciona muy bien, la cabaña en si no es grande y no dispone de nevera o cocina pero eso no fué un problema ya que la Mercè (encargada del hotel) nos ofreció enfriar nuestras cosas en la nevera del hotel, ella se comportó de manera muy servicial con nosotros y nuestra mascota, estaba muy pendiente que no nos hiciera falta nada, es una chica que definitivamente posee en ella don de gente. El desayuno 100% completo con productos locales de alta calidad, la cena es un menú muy completo y delicioso, con un vino espectacular por tan sólo 20 EUR. El hotel se encuentra a tan sólo 10 min de Ribes de Frese,un pueblo magico con un sin fin de actividades para hacer,el tren cremallera muy cerca también.Regresaremos!
Stayed 2 nights in Mar 2021

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Ruth

Disliked: Cleanliness, room comfort
bonito pero sucio
bonito pero sucio, la habitación estaba muy muy sucia incluso con ropa de los anteriores huéspedes en el armario
Stayed 1 night in Aug 2019

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espléndido
Trato espléndido. Desayunos espléndidos. Como en casa. Ambiente muy familiar. Ideal para mascotas.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

marcos

un sitio muy acogedor. un entorno privilegiado. EL unico pero es la falta de servicio de cena por baja del cocinero pero hay restaurantes muy cerca donde no comimos mal.
Stayed 2 nights in Aug 2018

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molt agradable. Envoltats de natura.Fantàstic. Repetiria.
Stayed 2 nights in Aug 2018