Platanes Holidays

Great hotel on beautiful area. Pools were fantastic and food was really good. Friendly staff - excellent experience

Absolutely fabulous. We travelled as a family and it was our 1st time in Crete and an adults only Hotel, our whole experience was outstanding from the moment we arrived at the hotel till the day of leaving. The staff went above and beyond to help us with our stay. Everything was great and the hotel staff were very friendly. I would definitely recommend the hotel and will go back again.

The caring and personable staff really made the stay at this hotel a pleasure. They made an effort to customise things to your taste and were very kind with surprising free drinks when just relaxing by the pool. Would always give a wave and smile whenever they saw your leaving or returning from the building know matter how far away. Good job guys and we wish you a successful season. Ollie and Katie - 1112

Great resort with huge pool and the beach nearby. There is a lot of dining options in the area and the location is not too far from famous beaches, cities and hikes.

This hotel, like many others marked as “VIP Access,” offers no real benefits. Despite clear upgrade availability the night before check-in, we were told nothing was available once we mentioned VIP status—a recurring pattern where upgrades are consistently denied using vague excuses. If a non-VIP guest wanted to pay, I’m certain a room would have been available. There was no recognition, no perk, no welcome amenity—nothing. Even after raising the issue with guest relations, no effort was made to address it. Additionally, the advertised valet parking doesn’t exist and isn’t needed—it’s just misleading. This feels more like a marketing trick than a real program. I strongly urge you to review and remove this hotel from the VIP Access list.