Avra Imperial Hotel Reviews, Deals & Photos 2024

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Luxury hotel on the beach, with 4 outdoor swimming pools

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Dates

December 2024

January 2025

Junior Suite, Private Pool | View from room

Overview
Rooms
Location
Policies

VIP Access

Wonderful

Popular amenities

Bar

All-inclusive

Hot tub

Pool

Pet-friendly

Room service

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Room options

All rooms

1 bed

2 beds

3+ beds

Showing 17 of 17 rooms

Premium Suite - Residence Collection

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Air conditioning

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow menu

60 sq m
Sleeps 4
2 King Beds and 2 Single Beds

Premium Junior Suite, Private Pool - Residence Collection

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Private pool

Air conditioning

Mini-fridge

HDTV

Hypo-allergenic bedding

37 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed

Junior Suite, Private Pool

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Private pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

37 sq m
Sleeps 4
1 Double Bed and 2 Single Beds

Executive Suite

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

60 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Junior Suite, 2 Bedrooms

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

HDTV

64 sq m
Sleeps 6
2 King Beds

Executive Suite, Private Pool, Pool View

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Individually decorated

Private pool

Private hot tub

Air conditioning

Free rollaway/extra beds

90 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Suite, Private Pool - Residence Collection

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Private pool

Air conditioning

Mini-fridge

HDTV

Hypo-allergenic bedding

60 sq m
Sleeps 4
1 King Bed and 2 Single Sofa Beds

Deluxe Room, Pool View

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

HDTV

32 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Premium Room, Private Pool - Residence Collection

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Private pool

Air conditioning

Mini-fridge

HDTV

Hypo-allergenic bedding

32 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

Premium Room - Residence Collection

Highlights

Furnished balcony or patio

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Mini-fridge

HDTV

Hypo-allergenic bedding

32 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 1 Single Bed and 1 Single Sofa Bed

Family Room

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

HDTV

40 sq m
Sleeps 4
1 Double Bed OR 2 Single Beds

Deluxe Suite, Private Pool

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Private pool

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

59.9 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, Private Pool

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Private pool

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

32.0 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Deluxe Suite

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

60 sq m
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, Garden View

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

HDTV

32 sq m
Sleeps 2
1 Double Bed OR 2 Single Beds

Deluxe Room (Sharing Pool)

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

HDTV

32.0 sq m
Sleeps 3
1 Double Bed OR 2 Single Beds

Deluxe Room, Partial Ocean View

Highlights

Furnished balcony or patio

Soundproofed

Individually decorated

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Mini-fridge

HDTV

32 sq m
Partial ocean view
Sleeps 3
1 Double Bed OR 2 Single Beds

Similar properties

Pool

Hot tub

Breakfast included

All-inclusive

About the area

Kolymvari, Platanias, Crete Island, 73006

What's nearby

Orthodox Academy of Crete - 11 min walk - 1.0 km
Platanias Beach - 18 min drive - 13.9 km
Afrata Beach - 23 min drive - 6.7 km
Falassarna Beach - 41 min drive - 29.8 km
Balos Beach - 86 min drive - 30.4 km

Getting around

Chania (CHQ-Ioannis Daskalogiannis) - 46 min drive

Restaurants

‪Μύλος Καφέ - ‬1 min walk
‪Al Fresco - ‬11 min walk
‪Symposium Buffet Restaurant - ‬3 min drive
‪Mythos - ‬8 min drive
‪Almyrikia - ‬5 min drive

About this property

Avra Imperial Hotel

Luxury family-friendly hotel near Orthodox Academy of Crete

A swim-up bar, a beach bar and a poolside bar are just a few of the amenities provided at Avra Imperial Hotel. With a beachfront location, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a Swedish massage and a body wrap at Apivita Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Yoga classes and fitness classes are offered at the health club; Avra Imperial Hotel also has a terrace, shopping on-site and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a playground.

You'll also find perks such as:

4 outdoor pools and an indoor pool, with free cabanas, sunloungers and pool umbrellas
Free self-parking and valet parking
Bike hire, 2 outdoor tennis courts and a free beach club on-site
An electric car charging station, express check-out and express check-in
Guest reviews give top marks for the helpful staff

Room features

All 328 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.

Extra amenities include:

Changing tables, baby monitors and highchairs
Hypo-allergenic bedding and pillowtop mattresses
Free toiletries and hairdryers
Furnished balconies or patios, wardrobes/cupboards and LED light bulbs

All-inclusive details

All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Languages

English, French, German, Greek, Italian, Polish, Russian

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Free secured, covered self parking on site
Free secured, covered valet parking on site

Food and drink

3 bars/lounges
5 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Al Fresco Trattoria
Avra Seaside
Basilico
Blue Dong
Xatheri Cretan restaurant

Family friendly

4 outdoor pools
Arcade/game room
Art supplies
Baby bath
Baby monitor
Baby toys
Beach toys
Changing table
Children's books
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Highchair
In-room babysitting
Indoor pool
Laundry facilities
Lifeguards on site
Mini-fridge
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

10 meeting rooms
24-hour business centre
Conference centre (21,528 square foot of space)
Coworking space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
On the beach
On the waterfront
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
In-room massages
Manicures/pedicures
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessibility

2 buildings
3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable drinking straws available
Built in 2011
Comprehensive food waste policy
Double-glazed windows
Eco-friendly cleaning products used
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic drinking straws
Reusable cups
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

HDTV

Food and drink

24-hour room service
Champagne service
Mini-fridge
Restaurant dining guides

Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Heating (climate-controlled)
Individual decor
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests are recommended to download the property's Avra Imperial App mobile app before check-in

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 5 and older; COVID-19 vaccination record requirement applies to all guests aged 10 and older

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night
COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

Pet fee: EUR 20 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses geothermal energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property Registration Number 1042K015A0208201

We should mention

This property does not have any lifts

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Pool access available from 9:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Guests under 15 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 10 years old are only allowed in the swimming pool with adult supervision

Guests under 14 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Avra Beach Imperial

Avra Imperial Beach

Avra Imperial Beach Platanias

Avra Imperial Beach Resort

Avra Imperial Beach Resort Platanias

Avra Imperial Resort

Avra Imperial Hotel Platanias

Avra Imperial Platanias

Avra Imperial

Avra Imperial Hotel Hotel

Avra Imperial Hotel Platanias

Avra Imperial Hotel Hotel Platanias

Frequently asked questions

Does Avra Imperial Hotel have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

Is Avra Imperial Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Avra Imperial Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Avra Imperial Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Avra Imperial Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Avra Imperial Hotel?

Some rate plans available at this property are all-inclusive.

Where is Avra Imperial Hotel located?

Located in Platanias, this beachfront hotel is connected to the convention centre, 0.6 mi (0.9 km) from Orthodox Academy of Crete, and within 20 mi (32 km) of Manousakis Winery and Old Venetian Harbor. Falassarna Beach and Balos Beach are also within 20 mi (32 km).

Avra Imperial Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Marie-Aude

Travelled with family and small children

25 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!

Stayed 6 nights in Oct 2024

10/10 Excellent

David, Melissa

Travelled with family

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria Louisa

19 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Sep 2024

10/10 Excellent

Christina

30 Sept 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2024

6/10 Okay

Yin

4 Sept 2024

Disliked: Staff & service

Stayed 5 nights in Aug 2024

8/10 Good

Michelle

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.

Stayed 7 nights in Aug 2024

8/10 Good

Ernst

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.

Stayed 7 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with partner

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every little thing we needed they took care of. Amazing stay.

Stayed 3 nights in Aug 2024

10/10 Excellent

Liam

5 Aug 2024

Stayed 5 nights in Jul 2024

10/10 Excellent

Jade

Travelled with family

29 Jun 2024

Liked: Staff & service, property conditions & facilities, room comfort

Quiet, relaxing resort

We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.

Stayed 6 nights in Jun 2024

10/10 Excellent

Ronny

Travelled with partner

1 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!

Stayed 7 nights in May 2024

2/10 Terrible

Paula Irina

19 May 2024

Stayed 5 nights in May 2024

10/10 Excellent

Petros Sotiri

20 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area

Stayed 5 nights in Oct 2023

10/10 Excellent

Rishi

Travelled with family

16 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic all inclusive stay with family

Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities

Stayed 7 nights in Oct 2023

8/10 Good

Rohit

Travelled with family, Travelled with family and small children

7 Oct 2023

Liked: Staff & service, property conditions & facilities

Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.

Stayed 7 nights in Sep 2023

8/10 Good

June

22 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No sun on our patio

We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

20 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.

Stayed 5 nights in Sep 2023

10/10 Excellent

Rebecca

24 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2023

10/10 Excellent

VASILIKI

Travelled with family and small children

12 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)

Stayed 9 nights in Aug 2023

10/10 Excellent

Nathalia

25 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

The whole experience was amazing. The hotel is beautiful, the staff is friendly and efficient, the bedroom is spacious and comfortable. The swimming pool is so good, with a bar service inside so you can have drinks by the pool. The buffet has a lot of options, for all tastes, and it is delicious. We really enjoyed the stay and would definitely come back.

Stayed 7 nights in Jul 2023

6/10 Okay

Mohamed Javed

24 Jul 2023

Stayed 3 nights in Jul 2023

10/10 Excellent

Sarah

10 Jul 2023

Stayed 4 nights in Jul 2023

10/10 Excellent

Abby

25 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jun 2023

8/10 Good

Anthony

Travelled with family

6 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Resort Amazing but room not as good as expected!

The resort was fantastic and the all inclusive was brilliant. Nothing was too much trouble. The only thing that was below par was the room. We booked a junior suite with a double bed and 2 singles. I feel we were thrown in a small suite out the way as I’ve been in bigger hotel rooms at a fraction of the cost. Our beds were made up as 2 singles for us and 2 singles for the kids… the room clearly states a double and 2 singles. That’s the only thing that let it down for me as we paid a lot for our stay and wanted luxury. Maybe we had been spoilt with the previous villa we had stayed in the week before but for an expensive junior suite with private pool… I did expect a bit more room and a double bed! I did ask to move rooms and would pay extra for a deluxe but none were available apparently. The kids entertainment wasn’t great either as only stuff on maybe 3 out of 7 days so it did leave them bored at night at times. The place itself is amazing and the staff would do anything for you but the above issues did let it down for us unfortunately.

Stayed 3 nights in Jun 2023

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Avra Imperial Hotel

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Reviews

Wonderful

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Premium Suite - Residence Collection

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Premium Junior Suite, Private Pool - Residence Collection

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Junior Suite, Private Pool

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Executive Suite

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Junior Suite, 2 Bedrooms

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Executive Suite, Private Pool, Pool View

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Premium Suite, Private Pool - Residence Collection

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Deluxe Room, Pool View

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Premium Room, Private Pool - Residence Collection

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Premium Room - Residence Collection

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Family Room

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View all photos for Deluxe Suite, Private Pool

Deluxe Suite, Private Pool

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View all photos for Deluxe Room, Private Pool

Deluxe Room, Private Pool

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View all photos for Deluxe Suite

Deluxe Suite

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View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

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View all photos for Deluxe Room (Sharing Pool)

Deluxe Room (Sharing Pool)

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View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

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