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Andaz Mayakoba a Concep by Hyatt - All inclusive

5.0 star property
Experience pure bliss by soaking up some sun on your own private beach or lounging poolside under a cabana. Unwind with a rejuvenating body scrub treatment then enjoy al fresco dining at sunset.

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Photo gallery for Andaz Mayakoba a Concep by Hyatt - All inclusive

Aerial view
Lake
Sun deck
Private beach, white sand, free beach shuttle, sun-loungers
Ocean View Studio | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
The current price is ā‚¬976
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Andaz King

Premium bedding, minibar, in-room safe, desk

Andaz King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View King

View from room

Lagoon View King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Double

Premium bedding, minibar, in-room safe, desk

Lagoon View Double

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Beach Area

Premium bedding, minibar, in-room safe, desk

King Beach Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Beach Area

Premium bedding, minibar, in-room safe, desk

Double Beach Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Studio

Ocean View Studio | View from room

Ocean View Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Suite

Lagoon View Suite | Living area

Lagoon View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 100 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Area Suite

Premium bedding, minibar, in-room safe, desk

Beach Area Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front Studio

Beach Front Studio | View from room

Beach Front Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Premium bedding, minibar, in-room safe, desk

Andaz Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 100 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-level Suite

Bi-level Suite

Bi-level Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 174 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front King

Beach Front King

Beach Front King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite | View from room

Ocean View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Double

Beach Front Double

Beach Front Double

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beach Front Suite

Beach Front Suite | View from room

Beach Front Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Double Bed

Premium bedding, minibar, in-room safe, desk

Andaz Double Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
9.4 out of 10, Exceptional, (534)
The price is ā‚¬377
includes taxes & fees
28 Feb - 1 Mar
ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT
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About the area

Map
Carretera Federal Cancun, Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El CamaleĆ³n Mayakoba Golf Course - 6 min walk
  • Gran Coyote Golf - 4 min drive
  • Tres Rios Ecopark - 5 min drive
  • Quinta Avenida - 9 min drive
  • Maroma Beach - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ā€ŖCafe Antoinette - ā€¬5 min walk
  • ā€ŖLa Copa - ā€¬6 min drive
  • ā€ŖCoco CafĆ© - ā€¬6 min drive
  • ā€ŖLas Brisas Restaurant & Lounge Bar - ā€¬6 min drive
  • ā€ŖLa Laguna Restaurant & Lounge - ā€¬4 min drive

About this property

Andaz Mayakoba a Concep by Hyatt - All inclusive

Luxury all-inclusive resort near El CamaleĆ³n Mayakoba Golf Course
Located close to Quinta Avenida and Maroma Beach, Andaz Mayakoba a Concep by Hyatt - All inclusive provides an adjacent golf course, a beach bar and a terrace. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a body wrap or a massage at the on-site spa. The on-site restaurant, Cocina Milagro, offers breakfast, brunch, lunch, dinner and al fresco dining. The 24-hour gym offers yoga classes and fitness classes; other things to do include kayaking, scuba diving and ecotours. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, express check-out and babysitting (surcharge)
  • Concierge services, a 24-hour front desk and a reception hall
Room features
All 214 rooms offer comforts, such as free international calls and premium bedding, in addition to perks, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Balconies or patios, childcare services and electric kettles

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All Ć  la carte meals and snacks included
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Casa Amate
  • Cocina Milagro
  • Sotavento
  • Tinta del Pulpo
  • Vegan Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Sauna
  • Scuba diving
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from 2 March 2025 to 30 May 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have any lifts
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Andaz Mayakoba All Inclusive Package Concept Hyatt
az Mayakoba Inclusive Package
Andaz Mayakoba A Concept by Hyatt
Andaz Mayakoba A Concept by Hyatt All Inclusive
Andaz Mayakoba a Concep by Hyatt - All inclusive Resort
Andaz Mayakoba a Concept By Hyatt All Inclusive Package

Frequently asked questions

Does Andaz Mayakoba a Concep by Hyatt - All inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Andaz Mayakoba a Concep by Hyatt - All inclusive?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Andaz Mayakoba a Concep by Hyatt - All inclusive on 28 Feb 2025 start from ā‚¬976.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Mayakoba a Concep by Hyatt - All inclusive pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Self-parking is free at this property.

What time is check-in at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Yes, the property is all-inclusive. Activities include cycling.

Where is Andaz Mayakoba a Concep by Hyatt - All inclusive located?

Located in Playa del Carmen, this beachfront resort is next to a golf course, 0.3 mi (0.5 km) from El CamaleĆ³n Mayakoba Golf Course, and within 6 mi (10 km) of Quinta Avenida and Maroma Beach. Paradise Beach and Xcaret Eco Theme Park are also within 12 mi (20 km).

Andaz Mayakoba a Concep by Hyatt - All inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 124 out of 154 reviews
Rating 8 - Good. 14 out of 154 reviews
Rating 6 - Okay. 8 out of 154 reviews
Rating 4 - Poor. 5 out of 154 reviews
Rating 2 - Terrible. 3 out of 154 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this place. Will definitely come back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Mufaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spot. Really enjoyed our stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great and worked out. The beach guys like a lot of tips or they ignore you the rest of the week.
Stayed 5 nights in Feb 2025

6/10 Okay

Sung

Disliked: Amenities
Bike is not safe. They are worn out. Hard to bike
Stayed 4 nights in Feb 2025

6/10 Okay

ki chul

Disliked: Amenities
Inconvenient and not much dining and lot of itā€™s out stock.

10/10 Excellent

Sarah Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the quiet "vibe". Loved the pools. Loved the lagoon.
Stayed 7 nights in Jan 2025

10/10 Excellent

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and the employees were incredible.
Stayed 6 nights in Jan 2025

10/10 Excellent

Thelma F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Food was excellent. Room was modern, comfortable and clean! Staff were very friendly and helpful. Beach was clean and beautiful!!
Stayed 5 nights in Jan 2025

2/10 Terrible

Leala

The property will be permanently closed in just over a month and it might as well be closed now- it was a 2 star stay
Stayed 1 night in Jan 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was lush, clean, and beautiful. Very well kept. Friendly service, beautiful pools, great beach, and the food was good too. Definitely a great place for a relaxing getaway!
Stayed 5 nights in Jan 2025

10/10 Excellent

yeongsook

Stayed 5 nights in Jan 2025

10/10 Excellent

Amreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, they made our stay very enjoyable. My mom is a vegetarian, they accommodated our food preferences and she had a fun time. The food was made with fresh ingredients and we had no problems hygiene wise. The trees and plantation in the resort was stunning with all the fresh air. All the staff was super friendly and respectful. They made sure we were taken care off in all ways at all times
Stayed 6 nights in Jan 2025

10/10 Excellent

Ryan Arshag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property highly recommend. Will be back soon.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rozmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Hanane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 7 nights in Jan 2025

10/10 Excellent

May Chan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property linked to other resorts If we didnā€™t get the inclusive package everything would be way too expensive
Stayed 7 nights in Jan 2025

10/10 Excellent

Gregory John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a meticulously maintained property with beautiful landscaping and breathtaking sea views. The staff is very efficient and very courteous in all services and requests. You can tell it is a very well managed. The food is good not great. Certain restaurants are better than others with Casa Amate standing out above the rest. This is wonderful resort that also seems to cater to families as well. We enjoyed our stay at Andaz Mayakoba very much and would return again next year.
Stayed 7 nights in Jan 2025

10/10 Excellent

Randi

Stayed 8 nights in Jan 2025

10/10 Excellent

Hyeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jan 2025

10/10 Excellent

Luis Miguel

Stayed 5 nights in Jan 2025

10/10 Excellent

Emmy Malena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!! All inclusive property meals, drinks high end everything! It surpassed all expectations, upgraded free to the lagoon view and after beach view for a fee. Book this now! Family resort quiet! Expensive feel
Stayed 5 nights in Jan 2025