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Andaz Mayakoba a Concep by Hyatt - All inclusive

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Andaz Mayakoba a Concep by Hyatt - All inclusive

Aerial view
Private beach, white sand, free beach shuttle, sun-loungers
Ocean View Studio | View from room
Private beach, white sand, free beach shuttle, sun-loungers
Lobby

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
The price is €533
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Andaz King

Premium bedding, minibar, in-room safe, desk

Andaz King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View King

View from room

Lagoon View King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Double

Premium bedding, minibar, in-room safe, desk

Lagoon View Double

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Beach Area

Premium bedding, minibar, in-room safe, desk

King Beach Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Beach Area

Premium bedding, minibar, in-room safe, desk

Double Beach Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Studio

Ocean View Studio | View from room

Ocean View Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Suite

Lagoon View Suite | Living area

Lagoon View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 100 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Area Suite

Premium bedding, minibar, in-room safe, desk

Beach Area Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front Studio

Beach Front Studio | View from room

Beach Front Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Premium bedding, minibar, in-room safe, desk

Andaz Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 100 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-level Suite

Bi-level Suite

Bi-level Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 174 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front King

Beach Front King

Beach Front King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite | View from room

Ocean View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Double

Beach Front Double

Beach Front Double

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beach Front Suite

Beach Front Suite | View from room

Beach Front Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Double Bed

Premium bedding, minibar, in-room safe, desk

Andaz Double Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT
On private beach
Pool
Hot tub
All-inclusive
9.4 out of 10, Exceptional, (499)
The price is €258
includes taxes & fees
2 Dec - 3 Dec
ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT
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About the area

Map
Carretera Federal Cancun, Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min walk - 0.5 km
  • Gran Coyote Golf - 4 min drive - 3.7 km
  • Tres Rios Ecopark - 5 min drive - 4.2 km
  • Quinta Avenida - 9 min drive - 8.7 km
  • Maroma Beach - 12 min drive - 9.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Cafe Antoinette - ‬5 min walk
  • ‪La Copa - ‬6 min drive
  • ‪Coco Café - ‬6 min drive
  • ‪Las Brisas Restaurant & Lounge Bar - ‬6 min drive
  • ‪La Laguna Restaurant & Lounge - ‬4 min drive

About this property

Andaz Mayakoba a Concep by Hyatt - All inclusive

Luxury all-inclusive resort near El Camaleón Mayakoba Golf Course
Located close to Quinta Avenida and Maroma Beach, Andaz Mayakoba a Concep by Hyatt - All inclusive provides an adjacent golf course, a beach bar and a terrace. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a sports massage, a body scrub or a body treatment at the on-site spa. The on-site restaurant, Cocina Milagro, offers breakfast, brunch, lunch, dinner and al fresco dining. The 24-hour gym offers yoga classes and fitness classes; other things to do include scuba diving, ecotours and kayaking. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, express check-out and babysitting (surcharge)
  • A 24-hour front desk, ATM/banking services and meeting rooms
Room features
All 214 rooms offer comforts, such as free international calls and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Balconies or patios, childcare services and electric kettles

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Casa Amate
  • Cocina Milagro
  • Sotavento
  • Tinta del Pulpo
  • Vegan Bar

Family friendly

  • 2 outdoor pools
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have any lifts
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Andaz Mayakoba All Inclusive Package Concept Hyatt
az Mayakoba Inclusive Package
Andaz Mayakoba A Concept by Hyatt
Andaz Mayakoba A Concept by Hyatt All Inclusive
Andaz Mayakoba a Concep by Hyatt - All inclusive Resort
Andaz Mayakoba a Concept By Hyatt All Inclusive Package

Frequently asked questions

Does Andaz Mayakoba a Concep by Hyatt - All inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Andaz Mayakoba a Concep by Hyatt - All inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Andaz Mayakoba a Concep by Hyatt - All inclusive on 2 Dec 2024 start from €533.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Mayakoba a Concep by Hyatt - All inclusive pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Self-parking is free at this property.

What time is check-in at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Yes, the property is all-inclusive. Activities include cycling.

Where is Andaz Mayakoba a Concep by Hyatt - All inclusive located?

Located in Playa del Carmen, this beachfront resort is next to a golf course, 0.3 mi (0.5 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Quinta Avenida and Maroma Beach. Paradise Beach and Xcaret Eco Theme Park are also within 12 mi (20 km).

Andaz Mayakoba a Concep by Hyatt - All inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 93 reviews" "
Rating 8 - Good. 13 out of 93 reviews" "
Rating 6 - Okay. 5 out of 93 reviews" "
Rating 4 - Poor. 3 out of 93 reviews" "
Rating 2 - Terrible. 2 out of 93 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar de descanso y buena comida
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyler, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful paradise, offers a lot of privacy. Great service and friendly & attentive staff all around. Love there, great time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge

Stayed 6 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is gorgeous. The rooms are quiet, clean, and modern. The bed was very comfortable. The food was delicious, and the staff was incredibly kind.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jorge Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio supremo
El hotel está en excelentes condiciones, el servicio es extraordinariamente bueno! La calidad de los vinos podría mejorar muchísimo
Stayed 7 nights in Jul 2024

4/10 Poor

Antonio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

VALENTINA

Stayed 5 nights in May 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Kenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful restaurants clean beach, staff excellent I like to mention Cristobal at the VB restaurant/ bar his service is impeccable, not to mention his bartender skills excellent customer service.
Stayed 4 nights in May 2024

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
5 star service, friendly staff, beautiful beach, amazing food
Stayed 3 nights in May 2024

10/10 Excellent

Karina

Stayed 3 nights in May 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic personalized butler service, took care of all of our needs, and thought ahead without us even having to ask. Everyone was pleasant always smiling just overall friendliness.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a magical stay at the Andaz - a perfect mix of nature and serene beach. We loved the lagoon pool and the clean beaches. There is so much attention to detail at this resort.. it’s a great place for couples as well as kids and found it to be peaceful although there were a handful of kids at the property during our stay. A few highlights were the breakfast buffet and the beachside service from Paco - these 2 things really made it feel like a luxury vacation. Navigating the property via bikes or by golf carts was a beautiful way to see everything this resort has to offer. I would highly recommend the all inclusive package and would prefer staying on the lagoon side and biking to the beach to get the full experience (plus you’re closer to the amazing breakfast). The main pool is small so if you’re a pool by the beach person or a swim up bar preferred group then this might not be for you. The property is spread out enough for it to be quiet.. the beach was only busy 1 of the days we were there due to an event going on. The beach always had available chairs and ask for Paco if you want immaculate service during your stay. We made our dinner reservations for restaurants on the property 30 days in advance.. dinner was the best at Casa Amate as well as Saffron at Banyan Tree.. both memorable experiences. Lastly we visited the other resort properties and for the cost I would continue going back to Andaz as it’s more affordable. Couldn’t recommend enough and can’t wait to return!

8/10 Good

Darrell P

Liked: Staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: It's a perfect place to stay with the kids. Bad: The beach and the beach pool are really small and packed with the beach chairs. Very bad: The SPA treatments are extremely expensive, 2-3 times higher than medium at the seashore.
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, one of the best hotels I've stayed at! The BEST service/staff, great room, AMAZING food.... it really was a GREAT experience! Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Luis

Stayed 1 night in Oct 2023

10/10 Excellent

Angelo

Stayed 2 nights in Jul 2023