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Grand Riviera Princess - All Inclusive

5.0 star property
Luxury property on the beach, with 12 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Riviera Princess - All Inclusive

Ping pong, music library
Aerial view
Suite (with 2 Jacuzzies)
Sports facility
On the beach, white sand, sun-loungers, beach umbrellas
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Spa
    Spa
The price is €189
includes taxes & fees
3 Dec - 4 Dec

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout curtains

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room

Children’s theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

View all photos for Room

Room | View from room

Room

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Similar properties

Sun deck

Grand Sunset Princess - All Inclusive

Pool
Hot tub
Breakfast included
All-inclusive
8.2 out of 10, Very good, (2429)
The price is €189
includes taxes & fees
24 Nov - 25 Nov
Grand Sunset Princess - All Inclusive
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About the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 5 min drive - 2.0 km
  • Gran Coyote Golf - 6 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.6 km
  • Playa del Carmen Main Beach - 11 min drive - 8.6 km
  • Punta Esmeralda Beach - 12 min drive - 5.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course
A free breakfast buffet, a nightclub and 3 swim-up bars are just a few of the amenities provided at Grand Riviera Princess - All Inclusive . This property is a great place to bask in the sun with a white sand beach, 2 beach bars and sunloungers. Treat yourself to reflexology, a detox wrap or a body treatment at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the health club; other things to do include basketball, beach volleyball and snorkelling. In addition to 3 poolside bars and a free daily manager's reception, guests can connect to free in-room WiFi.
Additional perks include:
  • 12 outdoor pools and an indoor pool, with 3 swim-up bars, free cabanas and sunloungers
  • Free self-parking
  • 6 outdoor tennis courts, a water park (surcharge) and babysitting (surcharge)
  • Coffee/tea in reception, beach umbrellas and outdoor furniture
  • Guest reviews speak highly of the dining options, beach locale and pool
Room features
All 674 rooms feature comforts such as air conditioning and separate sitting areas, in addition to perks such as free stocked minibars and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Balconies, separate sitting areas and free extra beds

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • La Fondue
  • La Hacienda
  • La Vaquería
  • Mamma Mia

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Grand Riviera Princess - All Inclusive ?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on 3 Dec 2024 start from €189.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess - All Inclusive ?

Self-parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive ?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive ?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Grand Riviera Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach. Gran Coyote Golf and Chun-Zumbul (diving site) are also within 3 miles (5 km).

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1546 out of 3311 reviews" "
Rating 8 - Good. 838 out of 3311 reviews" "
Rating 6 - Okay. 451 out of 3311 reviews" "
Rating 4 - Poor. 241 out of 3311 reviews" "
Rating 2 - Terrible. 235 out of 3311 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Travis Elden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, many bars, staff was great they are polite and we all can joke around, Had a pool.view room pool and ocean swimming was excellent
Stayed 7 nights in Nov 2024

6/10 Okay

Ian

Travelled with family
Disliked: Property conditions & facilities
Room issues.
Stayed 7 nights in Nov 2024

6/10 Okay

Binny

Travelled with family
Disliked: Cleanliness, amenities
This property is considered a 5 star resort but it did mot feel like it. Customer service in dining areas can be improved. There should be food around the pools area to that should be served. If you are at the pool you have to go to the buffet there is no food options at poolside. Long wait times to get golf cart to go ome point to another there should be more golf carts. Overall cleanliness not as expected. Rooms are old and bathroom has no exhaust. Rooms are not clean. Overall 2-3 stars out of five. Ok resort.
Stayed 6 nights in Nov 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

10/10 Excellent

Shari-Lee, Port Alberni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the nightly shows. The variety in the buffets. The pools were marvellous. The rooms were spacious with outstanding bathrooms ( huge jetted tub and awesome showers) Only thing I did not like was the thought of putting dirty toilette paper into the trash instead of flushing it away…so I brought biodegradable toilette paper I specially ordered for the trip ( I read previous reviews lol) Great stay all around, Staff we’re wonderful!
Stayed 11 nights in Nov 2024

2/10 Terrible

Marcela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service. Horrible food
Stayed 6 nights in Jul 2024

8/10 Good

Caitlin

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2024

2/10 Terrible

Haneen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho
Stayed 5 nights in Nov 2024

2/10 Terrible

Rosevir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst resort I have stayed on. Staff was extremely unhelpful. The resort is huge, and there was barely any shuttles going around. The food in the dining hall was completely garbage, and you had to book the restaurants 2 days in advance, and even then it was usually booked up.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 5 nights in Nov 2024

6/10 Okay

Andrew James

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bad: -Behind the toilet was disgusting, moldy and clearly not cleaned for maybe months -Our AC didn’t work upon arrival -Our fridge was broken -There was a large hole in the screen door at the bottom that allowed wild life and bugs to get in -Our door locks were broken twice within 24 hours. They claim the battery died twice. We waited over 30 minutes for someone to come let us into our room after being told it would be a 5 minute wait -There was no outlet above, below or beside the left side of the beds nightstand -The TV was tiny and very old -There was no lock on the outside of the swim out door -There is only one shuttle and it takes up to 45 minutes to pick people up. This is a big resort so expect lots of walking and no shuttle -The wait for a drink at the bar was crazy. They are under staffed and for the most part the staff aren’t tentative -There are lots of bars on the property but after 8pm it was a 15 minute walk to an open bar from our room -The deadbolt on the door doesn’t keep the staff out -Our swim out room didn’t connect to a swim up bar but the swim outs on the Sunset side do -The theatre is indoors and doesn’t have enough drink tables -Entertainment is mediocre -Resort doctor is expensive (185US$ Perscriptions) The good: -Food is good and always available -In general the resort is well kept -Lots of pools -Lots of cool wildlife -Three swim up bars -Cute little nightclub -The staff that are good are great. 3/5
Stayed 7 nights in Nov 2024

10/10 Excellent

Luis Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort cleanings are great, restaurants have great choices and great accommodations and amenities.
Stayed 6 nights in Nov 2024

6/10 Okay

Jarret Dale

Stayed 6 nights in Oct 2024

2/10 Terrible

Sana

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
There’s so many things I can go on about that I didn’t like but the biggest thing is everything is a money scam in the resorts or outside.
Stayed 5 nights in Nov 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 14 nights in Nov 2024

10/10 Excellent

Dwayne

Stayed 7 nights in Oct 2024

10/10 Excellent

Olivia Olivas

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

carlos

Liked: Staff & service
Disliked: Cleanliness
Stayed 8 nights in Nov 2024

10/10 Excellent

Ron Alan, olathe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. Loved the pool and entry from room. Staff was great and very clean. Breakfast was the best meal.
Stayed 6 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and property... rooms are getting close to needing remodeling but still very good. Had a great time
Stayed 8 nights in Nov 2024

6/10 Okay

Flavia Zanni

Liked: Cleanliness
Disliked: Staff & service
The infrastructure is fine - a bit outdated, but very enjoyable. Food on the other hand is terrible!!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Chelsea

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort. All of the food was great, staff were friendly and welcoming, and the shuttles to Playa Del Carmen made day trips easy. Shout out to Hugo for helping us plan excursions that perfectly matched all of our wants!
Stayed 7 nights in Nov 2024

10/10 Excellent

Sergio Duran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Simrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not the best
Stayed 6 nights in Oct 2024