Ocean Maya Royale All Inclusive Adults Only

4.5 star property
Adults-only beachfront property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

2 outdoor pools, pool umbrellas
Aerial view
Privilege Junior Suite Adults Only | Garden view
On the beach, white sand, beach massages
4 bars/lounges
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Room service
  • Spa
  • Gym
The price is €252
includes taxes & fees
22 Dec - 23 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 8 of 8 rooms

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

Deluxe Room Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Room

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Gran Coyote Golf - 7 min drive - 5.9 km
  • Tres Rios Ecopark - 8 min drive - 3.7 km
  • Maroma Beach - 13 min drive - 8.5 km
  • Playa Xcalacoco - 18 min drive - 8.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

Luxury all-inclusive property located in Riviera Maya
Consider a stay at Ocean Maya Royale All Inclusive Adults Only and take advantage of a terrace, shopping on-site and a coffee shop/cafe. This property is a great place to bask in the sun with a white sand beach and beach massages. Treat yourself to a body treatment, a body scrub or a massage at Despacio Spa Centre, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the gym, as well as activities such as volleyball. In addition to a Japanese garden and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with pool umbrellas
  • Free self-parking
  • An outdoor tennis court, a front desk safe and multilingual staff
  • A banquet hall, a lift and luggage storage
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 320 rooms feature comforts such as furnished balconies and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Ocean Maya Royale All Inclusive Adults Only?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Ocean Maya Royale All Inclusive Adults Only on 22 Dec 2024 start from €251.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ocean Maya Royale All Inclusive Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Maya Royale All Inclusive Adults Only?

Self-parking is free at this property.

What time is check-in at Ocean Maya Royale All Inclusive Adults Only?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Ocean Maya Royale All Inclusive Adults Only?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Ocean Maya Royale All Inclusive Adults Only?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include kayaking, tennis, volleyball and more.

Where is Ocean Maya Royale All Inclusive Adults Only located?

Located in Riviera Maya, this beachfront property is in the entertainment district, 1.7 mi (2.7 km) from El Camaleón Mayakoba Golf Course, and 2.8 mi (4.5 km) from Playa Xcalacoco. Maroma Beach and Virgen Beach are also within 6 miles (10 km).

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 905 out of 1517 reviews" "
Rating 8 - Good. 355 out of 1517 reviews" "
Rating 6 - Okay. 141 out of 1517 reviews" "
Rating 4 - Poor. 60 out of 1517 reviews" "
Rating 2 - Terrible. 56 out of 1517 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

mersema t

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property had a bad smell all over - likely has drainage issues. The beach is small, brownish and full of seaweed. The pool area is overcrowded- if you don’t wake up at 6am to reserve your beach chair by leaving your stuff you won’t get any place. The rooms are very basic - no bathtub, mirror only in the bathroom, small and crumped closet with sliding doors that don’t open all the way and no dresser. Food is mediocre. Staff seem overwhelmed and overworked - they try their best though. Overall does not deserve the reviews or stars !
Stayed 4 nights in Nov 2024

2/10 Terrible

Jonathan Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place i've ever stayed. Rude staff, terrible food and constant power cuts. Getting in the lift is risky business, you can't be sure the power will stay on till you reach your floor.
Stayed 10 nights in Nov 2024

4/10 Poor

Jason

Travelled with family
Disliked: Amenities, property conditions & facilities
Nothing particularly
Stayed 7 nights in Nov 2024

10/10 Excellent

Gary, Longmont

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for 3 nights and it was nothing short of amazing. The staff were beyond friendly and incredible. The food was some of the best we've had at an all inclusive. We will certianly be back and for a longer duration.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Stayed 6 nights in Oct 2024

8/10 Good

Theresa Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Maria Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Anamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from 10 days in this wonderful resort. The staff and service were exceptional; so friendly! We tried all the food apart from the Japanese restaurant and enjoyed everything. Good vegetarian options. The room was spacious and immaculately cleaned every day. Beach and pool areas were bliss! Can’t wait to return as soon as we can!
Stayed 9 nights in Nov 2024

10/10 Excellent

laura

Stayed 3 nights in Nov 2024

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. A little dated, but still very enjoyable. The staff were very accommodating and friendly. Nightly entertainment was amazing. Wonderful stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2024

2/10 Terrible

Lori

Disliked: Property conditions & facilities
We have been to Mexico at least 8 times over the pas 30 years and have never experienced anything like this. The power was off frequently for hours at a time and there was never enough hot water for two people to shower in a row. We had maintenance people in our unit to repair broken lights, faulty toilet, water leaking and lack of proper door lock for the first five days of our two week stay. Maid didn’t show up two days, had to call down for towels and water three times. You have to pay extra if you want more soap and other toiletries. Seriously. The beach is small and not particularly lovely in any way. Not a good experience at all. Restaurants closed without notice regularly. Given different menus in restaurant we had reservations for (based on the menu) twice. The staff were very professional and helpful and the food was very good, however this resort is not one I would ever recommend or return to.
Stayed 13 nights in Nov 2024

10/10 Excellent

Jada

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing, the hotel was awesome. The activities were good, and the choices of food. Everything was perfect
Stayed 4 nights in Nov 2024

4/10 Poor

Kamel H, Katy

Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Hannah

Stayed 5 nights in Oct 2024

10/10 Excellent

Thomas, Paris

Stayed 6 nights in Oct 2024

10/10 Excellent

Nataliya Chip and Yulia, Toronto

Stayed 6 nights in Oct 2024

10/10 Excellent

Lucile

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was simply amazing, so friendly, and always helpful. Made our stay amazing. Only some simply complaints; music around the pools (on almost all the day time 9:00-6:00pm) asked them to turn it down, but did not comply. Many other guests found it rather annoying as well. Also the power went out two nights over our 4 night stay and then was off for around 5 hours (the worst part was no A/C and no-one was able to ever explain what was going on and how long it would last. SImply updating the guests would have gone a long way. Other than that an amazing time was had by the six of us at your beautiful resort.
Stayed 4 nights in Nov 2024

8/10 Good

Cassidy Lynne

Travelled with partner
Liked: Cleanliness, staff & service
N/A
Stayed 7 nights in Nov 2024

10/10 Excellent

Kleegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Prince

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Stayed 4 nights in Oct 2024

6/10 Okay

Rogelio

Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this resort! From the moment we arrived, I knew I had made the right choose. The staff was so welcoming! The grounds were so beautifully maintained! I loved my room and location! We enjoyed the food options and themed dinner options. Lots of fun activities! I’m so very excited to return here again!
Stayed 7 nights in Nov 2024