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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
Adults-only beachfront property with 2 outdoor pools

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Outdoor wedding area
Privilege Junior Suite Adults Only | Garden view
2 outdoor pools, pool umbrellas
Privilege Romance Suite | Living area
On the beach, white sand, beach massages
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
The price is €363
includes taxes & fees
6 Jan - 7 Jan

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Sea View

Beach/ocean view

Deluxe Room Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Beach/ocean view

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Gran Coyote Golf - 7 min drive
  • Tres Rios Ecopark - 8 min drive
  • Maroma Beach - 13 min drive
  • Playa Xcalacoco - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

Luxury all-inclusive property located in Riviera Maya
Consider a stay at Ocean Maya Royale All Inclusive Adults Only and take advantage of a terrace, shopping on-site and a coffee shop/cafe. This property is a great place to bask in the sun with a white sand beach and beach massages. Treat yourself to a Swedish massage, a body treatment or a manicure/pedicure at Despacio Spa Centre, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the gym, as well as activities such as volleyball. In addition to a Japanese garden and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with pool umbrellas
  • Free self-parking
  • An outdoor tennis court, coffee/tea in reception and tour/ticket information
  • Massage treatment rooms, wedding services and a gift shop
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 320 rooms feature comforts such as furnished balconies and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Spa tub
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Ocean Maya Royale All Inclusive Adults Only?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Ocean Maya Royale All Inclusive Adults Only on 6 Jan 2025 start from €362.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ocean Maya Royale All Inclusive Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Maya Royale All Inclusive Adults Only?

Self-parking is free at this property.

What time is check-in at Ocean Maya Royale All Inclusive Adults Only?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Ocean Maya Royale All Inclusive Adults Only?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Ocean Maya Royale All Inclusive Adults Only?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include kayaking, tennis, volleyball and more.

Where is Ocean Maya Royale All Inclusive Adults Only located?

Located in Riviera Maya, this beachfront property is in the entertainment district, 1.7 mi (2.7 km) from El Camaleón Mayakoba Golf Course, and 2.8 mi (4.5 km) from Playa Xcalacoco. Maroma Beach and Virgen Beach are also within 6 miles (10 km).

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 941 out of 1583 reviews" "
Rating 8 - Good. 373 out of 1583 reviews" "
Rating 6 - Okay. 148 out of 1583 reviews" "
Rating 4 - Poor. 60 out of 1583 reviews" "
Rating 2 - Terrible. 61 out of 1583 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service
My first time so nothing to compare. It was very nice the staff were great
Stayed 6 nights in Dec 2024

10/10 Excellent

Jaroslaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good entertainment around the pool and in the lobby. Great staff , good food. Entrance to the Sea. Two big clean pools.
Stayed 6 nights in Dec 2024

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
It's only 20mins to PDC but it's $60 roundtrip from the hotel. The taxi's have a horrible monopoly. The hotel itself- it's time for a reno. The grounds have no drainage so during a heavy rain, water on the walking paths can be ankle deep or higher. This hotel seems to be going through an identity crisis. It's like it wants to be "higher end" but it lacks the staff and amenities to achieve that. The check-in process was/is unnecessarily long and ill-staffed for the numbers they deal with. If you're not VIP (Prestige Club), good luck getting the front staff's attention. In most AI's, the buffet is awful and the a la cartes are great. At this hotel, it's the opposite- the buffet is great- something for everyone, fresh and tasty! The a la cartes were awful. There were 2 staff that stood out- Kenddell and Viridiana- they save this place! I hope they get to read these and know what a difference they make to people's vacations.
Stayed 7 nights in Dec 2024

10/10 Excellent

MICHAEL

Stayed 4 nights in Dec 2024

8/10 Good

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. The food can definitely be better. They need a good pastry chef…. we did not have a single good dessert during our stay. Kendall was an amazing entertainer for the poolside audience. I also think the beach could be better. It doesn’t have direct access it’s blocked off by a fence and it was very dirty. Would we come back? no, but it was a nice vacation overall.
Stayed 4 nights in Dec 2024

8/10 Good

Jamelia Jasmine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I signed a form for the free bottle of wine, never received it. I saw that in a few other reviews. There are not much options to eat on the resort. The buffet is not that tasty except for breakfast. Lunch and dinner go off the resort or hope that you find a reservation for one of the restaurants. The restaurant next to the buffet the food portions are basically non-existent i wish I can include a picture . It's a thin piece of meat and a scoop of potatoes. The staff is nice . Bring straws or a cup if needed as they don't have, which is most places. We were able to schedule transportation off the resort very easily. Our main thing was the food and sometimes limited options at night
Stayed 4 nights in Dec 2024

10/10 Excellent

John, fort wayne

Stayed 4 nights in Dec 2024

8/10 Good

Kiandokht

Liked: Cleanliness, staff & service
Not enough entertainment!
Stayed 7 nights in Dec 2024

2/10 Terrible

Hanseul, Oshawa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is way different from photos and is quite deceiving.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ayala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , beautiful room good food , highly recommend 👌
Stayed 3 nights in Dec 2024

10/10 Excellent

Kamryn Winter

Stayed 12 nights in Nov 2024

6/10 Okay

jeffrey

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A woman of 18yrs was raped in a room next to me was raped by staff. This completely ruined my vacation. I did not feel safe
Stayed 10 nights in Dec 2024

10/10 Excellent

MEDIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas were beautiful and located in a very calm environment, making it an ideal place for relaxation. There were plenty of fun activities to enjoy, and the staff was friendly and accommodating. The sports bar staying open overnight was a great perk. The food was excellent overall, except for the experience at La Dolce Vita, which was underwhelming. Unfortunately, we couldn’t reserve the Japanese restaurant despite trying early in the morning. The main drawback was that after heavy rain, many walkways to the villas became impassable for extended periods, which was quite inconvenient.
Stayed 5 nights in Dec 2024

8/10 Good

Anthony Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed visit. Friendly staff. Small resort. Only downside was food quality, probably C- on that
Stayed 5 nights in Dec 2024

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
*FOOD POISONING ON CHRISTMAS DAY* The food was very mediocre at best. If you cook a lot at home, you can probably cook better meals than what you get here. Breakfast was good because you can't really screw up an omelette. For lunch and dinner the meats were dry and desserts were worse than grocery store bought cakes. Pastries at the coffee shop were dry. Coffee shop lady was very friendly and coffee was ok. On Christmas around 10:45pm (right before the menu change) I was served room temperature/cold chicken wings from the sports bar and didn't think much of it (they probably had these chicken wings cooked from earlier in the service and was left at room temperature before serving to me). 1-2 hours after consuming the chicken I had the onset of fever and chills followed by profuse vomiting and diarrhea. Unfortunately, the malaise, diarrhea, and abdominal cramps carried over into the next day and we had to cancel our Chichen itza tour that we had already paid for (there goes a couple hundred dollars). On Dec 27, on my plane ride back I was still experiencing the symptoms having to run to the bathroom multiple times. The food safety practices are obviously not up to standard and completely ruined my Christmas and vacation. There are obviously fake reviews claiming the food here is amazing or I may be spoiled coming from Vancouver where the food scene is well established. Please think twice about booking here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Cancun we ever stayed. Room, food and staff Gabriella at the Expedia front desk is like a saint, helped me twice. She is soooo awesome. Will come next time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this location! The staff was fantastic, food and drinks were great. Entertainment was entertaining. Definitely worth the trip
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Barrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved all the activity options throughout the day. The staffwas super nice and the pool group were great entertainers. We loved everything about the resort!
Stayed 7 nights in Dec 2024

8/10 Good

Elyse

Travelled with family
Liked: Staff & service, amenities
Great staff but limited food options.
Stayed 4 nights in Dec 2024

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice resort with wonderful staff. It has variety of food options and entertainment.
Stayed 7 nights in Dec 2024

10/10 Excellent

Laraib, Toronto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent resort, one of the best we have been to! There are many food options and a lovely beach, but what I loved most are the number of activities the experience team hosts EVERYDAY for FREE. There is also room service for free!! We enjoyed the activities we engaged in (a lagoon tour with an opportunity to swim, kayaking, bracelet making, nightly shows, macrame, bingo, live music, the list goes on!) and most importantly LOVED the experience team themselves. Viri, one of the experience team members, was most incredible! She was always so warm and welcoming and went out of her way to ensure we made the most of our trip and had fun. Kendall, Carlos, and Dali were also fabulous! We would definitely come back, and recommend this to anyone. There were lots of amenities available and everyone was incredibly kind. We felt so safe on this resort and look forward to returning. 10/10!
Stayed 7 nights in Dec 2024

8/10 Good

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ruth, Warsaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds, the pool and beach were always clean. All of the staff were super attentive and friendly. We had the Privilege package and it was wonderful. The beds were very comfortable, the food was delicious! We had a wonderful time getting lots of R&R. We always had a golf cart ride to wherever we needed if we needed it.
Stayed 7 nights in Dec 2024