Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Five sparkling pools invite travelers to lounge in the sun, while nearby shops and the resort's spa offer perfect breaks from beach time

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Where to?

Dates

January 2026

18

February 2026

5 outdoor pools, pool umbrellas, pool loungers - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)

Restaurant - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)

Exterior - Paradisus Playa del Carmen – Riviera Maya - All Inclusive (Playa del Carmen)

Paradisus Playa del Carmen – Riviera Maya - All Inclusive is near Quinta Alegría Shopping Mall. It features five outdoor pools, on-site shopping, Yhi Spa, a beach bar, and a playground. Guests love the beachfront location and helpful staff.

VIP Access

Excellent

Popular amenities

Hot tub
Parking included
Free Wi-Fi

includes taxes & fees

29 Jan - 30 Jan

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Room options

Check availability for these dates

Tonight

Jan 18 - Jan 19

Tomorrow

Jan 19 - Jan 20

All rooms

1 bed

2 beds

Showing 11 of 11 rooms

Family Concierge Junior Suite Nature View

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Premium bedding

Down duvet

Separate bedroom

Blackout curtains

58 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Junior Suite (Nature View)

Wonderful

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Premium bedding

Separate bedroom

Down duvet

Hairdryer

Rainfall showerhead

63 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Master Suite Nature View

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Flat-screen TV

Premium bedding

106 sq m
1 bedroom
Sleeps 4
1 King Bed

Suite (Nature View)

Excellent

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free cots/infant beds

Flat-screen TV

Premium bedding

Down duvet

Separate bedroom

78 sq m
1 bedroom
Sleeps 5
2 Double Beds

Family Concierge Suite Nature View

Wonderful

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Flat-screen TV

Premium bedding

78 sq m
1 bedroom
Sleeps 5
2 Double Beds

Family Concierge Suite SwimUp

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Flat-screen TV

Premium bedding

78 sq m
1 bedroom
Sleeps 5
2 Double Beds

Family Concierge Master Suite SwimUp

Good

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Flat-screen TV

Premium bedding

106 sq m
1 bedroom
Sleeps 4
1 King Bed

Family Concierge Master Suite Nature View

Highlights

Separate dining area

Private rooftop hot tub

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Flat-screen TV

Premium bedding

106 sq m
1 bedroom
Sleeps 3
1 King Bed

Roulette Room Playa del Carmen or La Perla

Wonderful

Highlights

Air conditioning

Flat-screen TV

Blackout curtains

Premium bedding

Separate bedroom

Down duvet

Hairdryer

Rainfall showerhead

58 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Two Bedroom Master Suite

Exceptional

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Premium bedding

Down duvet

2 bedrooms

Blackout curtains

184 sq m
2 bedrooms
Sleeps 10
1 Double Bed and 1 King Bed

Family Concierge Junior Suite SwimUp

Very good

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Flat-screen TV

Premium bedding

Down duvet

Separate bedroom

Blackout curtains

58 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed

About the area

Located in Luis Donaldo Colosio, a neighbourhood in Playa del Carmen, Paradisus Playa del Carmen – Riviera Maya - All Inclusive is near theme parks and on the beach. Xplor Theme Park and Ferry to Cozumel are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Quinta Alegría Shopping Mall and Quinta Avenida. Travelling with kids? Don't miss Xcaret Eco Theme Park. Discover the area's water adventures with windsurfing and swimming nearby, or enjoy the great outdoors with ecotours.

Visit our Playa del Carmen travel guide

5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719

What's nearby

Playa 88 - 5 min walk - 0.4 km
Punta Esmeralda Beach - 11 min walk - 1.0 km
Mamitas Beach - 4 min drive - 1.8 km
Quinta Avenida - 5 min drive - 2.2 km
Playa del Carmen Main Beach - 5 min drive - 2.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

‪Naos - ‬1 min drive
‪Hadar - ‬1 min drive
‪Sunset Grill - ‬4 min walk
‪illy cafe - ‬3 min walk
‪Capella - ‬3 min walk

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury family-friendly property near Quinta Avenida

Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free water park access, a swim-up bar and a beach bar. Indulge in a body treatment, a manicure/pedicure and a body scrub at Yhi Spa, the on-site spa. Be sure to enjoy a meal at any of the 13 on-site restaurants. Yoga classes and fitness classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on-site, a coffee shop/cafe and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room.

Additional perks include:

5 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
Free self-parking
Tour/ticket information, multilingual staff and wedding services
A banquet hall, a porter/bellboy and a dock
Guest reviews say great things about the beach locale, pool and helpful staff

Room features

All 492 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.

Extra amenities include:

Rainfall showers, designer toiletries and baths or showers
50-inch flat-screen TVs with cable channels and DVD players
Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included

24-hour room service

Lessons/classes/games

Bartending

Cooking

Dancing

Entertainment

On-site entertainment and activities

On-site live performances

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

26 Jan - 27 Jan

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

13 restaurants
16 bars/lounges
A beach bar
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Capella
Kanna Beach Club
Sal Steak Cave
The Lunch Box
Tori

Things to do

5 outdoor pools
Arcade/game room
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Hot tub
Pilates classes
Playground
Sauna
Shopping
TV in common areas
Waterslide
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
DVD player
Free children's club
Free water park access
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (25,005 square foot of space)
Meeting rooms

Outdoors

Beach towels
Beach umbrellas
Dock
On the bay
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas

Full-service spa

Body scrubs
Body wraps
Facials
Manicures/pedicures
Spa open daily

Accessibility

Lift

More

3 floors
8 buildings
Ballroom
Banquet hall
Built in 2011
Reception hall
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Rainfall showerhead
Slippers
Towels provided

Entertainment

50-inch flat-screen TV with cable channels
DVD player

Food and drink

Limited room service
Minibar

More

Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: MXN 107.48 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Children under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen – Riviera Maya - All Inclusive on 29 Jan 2026 start from €422.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Self-parking is free at this property.

What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located?

Nestled on the beach, this Luis Donaldo Colosio property is within 3 mi (5 km) of Quinta Avenida and Quinta Alegría Shopping Mall. Río Secreto and Xplor Theme Park are also within 9 mi (15 km).

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Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

8.8

Excellent

9.2

Cleanliness

10

Location

9.2

Staff & service

9.0

Property conditions & facilities

10/10 Excellent

Jeffrey

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Best location for families, everything way perfect.

Stayed 7 nights in Dec 2025

10/10 Excellent

Meghan Ruth

2 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very clean, great service, beautiful property!

Stayed 6 nights in Dec 2025

8/10 Good

Arpit

16 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for families and people with young kids.

Stayed 6 nights in Dec 2025

10/10 Excellent

Randy

8 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was spotless, staff are friendly, amenities are excellent

Stayed 5 nights in Nov 2025

10/10 Excellent

Robert C

11 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The rooms were spotless and I cannot say enough about the staff. Always so accommodating and friendly and a pleasure to interact with. It was a wonderful vacation for my family of seven. We will do it again next year.

Stayed 6 nights in Jan 2026

10/10 Excellent

Veronica

7 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The cleanliness for being on the family side was impressive. So many kids and kid activities, my 7 yo had a great time. The spa was amazing. The restaurant food wasn’t great but the buffet was great!

Stayed 4 nights in Jan 2026

6/10 Okay

Hiyam

12 Jan 2026

Liked: Cleanliness

Beautiful resort grounds and beach. Rooms were clean but very outdated. Most underwhelming buffet and food offerings I’ve ever seen at an all inclusive.

Stayed 4 nights in Jan 2026

10/10 Excellent

VEERAVIT

12 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff were amazing and accommodating ❤️

Stayed 5 nights in Nov 2025

10/10 Excellent

Jennie

2 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location and staff! Overall a great experience and will definitely return.

Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

19 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely amazing place I have no words! The staff were awesome!

Stayed 7 nights in Dec 2025

8/10 Good

Allison

29 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Areas well kept

Stayed 5 nights in Dec 2025

10/10 Excellent

Gennadiy

9 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was very pleasant, the hotel, the staff, the beach, the food, the room service, special thanks to Expedia for everything you do for us, it will not be forgotten!!!

Stayed 10 nights in Nov 2025

10/10 Excellent

Kaylee

1 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was extremely helpful, room was well laid out and spacious. Very clean and easy to get around. Overall amazing resort.

Stayed 7 nights in Nov 2025

10/10 Excellent

Maria

29 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place for vacation with kids, a lot of activities, very clean, exceptional food and exceptional staff. Great all inclusive quality exceeding expections.

Stayed 6 nights in Nov 2025

8/10 Good

RYAN

15 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Overall, a very enjoyable stay as the resort is very family friendly. One of the best family resorts we’ve been to. My only feedback would be regarding food allergies at the buffet as nothing was labeled - a small enhancement could go a long way. We’ll be back!

Stayed 4 nights in Dec 2025

10/10 Excellent

James Ian

18 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The service was fantastic, the food exceeded our expectations and we had a lovely time. Well worth going

Stayed 7 nights in Nov 2025

10/10 Excellent

Jennifer

12 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, great restaurants and friendly staff.

Stayed 5 nights in Jul 2025

10/10 Excellent

Maria Augusta

18 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay, staff very kind and respectful, entrainment was also great, excellent for families and also for those who like adults only areas. Food was great and many options available.

Stayed 11 nights in Oct 2025

8/10 Good

Alexandria

7 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a great experience during our stay. Our family person was Tiara and she was amazing at booking our dinner reservations. The staff made sure the kids had a surprise every day our room was cleaned. There are

Stayed 5 nights in Aug 2025

10/10 Excellent

Sonya

26 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect. The only complaint is the pool water temperature was too cold. Also only one area had a railing into the large pool. It was difficult for me and anyone else that has a handicap. The staff were great and very accommodating.

Stayed 7 nights in Dec 2025

6/10 Okay

Stella

9 Jan 2026

Room cleanliness good. Staff needs more connect to the guests. Amenities are just ok compared with other all inclusive resorts. Lack of vibe overall , music can be improved such as louder in pool area so that it bring out the mood of guests when they are enjoying their relaxing time irh drink. This is also the feedback from others that I met in the hotel. Overall, water park is great but again need more activities to connect the guests.

Stayed 5 nights in Jan 2026

10/10 Excellent

Aleksei

1 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Here’s a more natural, polished version: Clean rooms, friendly staff, and good food. Plenty of activities for kids. The beach is awesome—no sargassum or big waves in late November 2025—and there’s lots of shade under the palm trees, plus beach activities included in the room rate. The pools are clean and warm. The resort has a nice design and is beautifully integrated into the jungle.

Lots of wildlife. Fun to watch for kids and adults

Clean beach set in a lagoon-like area that naturally reduces the waves

Stayed 6 nights in Nov 2025

10/10 Excellent

Kyle

24 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing resort. Unique design. Good food.

Stayed 5 nights in Oct 2025

10/10 Excellent

John

5 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were the absolute best.

Stayed 5 nights in Sep 2025

10/10 Excellent

Adriel

9 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing and very helpful. Kids loved the hotel. I recommend booking reservations for the restaurants, food was 100x better than the buffet. The buffet was good too but the restaurants were a hit.

Stayed 3 nights in Oct 2025